"HAPPY HOLIDAYS FROM ALL OF US AT EDOCSECURE"

All of us at eDocSecure would like to wish you Peace and Joy for this holiday season. We would also like to send a special thanks to all our customers for their continued business.  And, to those of you not yet customers we would like to wish you a warm welcome when that day comes. 

We are planning to offer many exciting new services in 2012 the first of which we are pleased to describe below:  

We are very excited to launch our new Gold Standard billing services, aimed initially at helping our customers transitioning to an Allscripts MyWay billing solution, we have now expanded this to include any practice that is looking to improve on collections for an overall lower cost. The eDocSecure Total Care continuous audit process ensures that every claim is tracked from the practice through final payment and zero balance.

Each step in the medical revenue cycle must fit into a coordinated process to achieve top performance. Collecting maximum revenue in the fastest possible time at the lowest cost depends on accurate performance at each step. A mistake in the patient registration can cause an unnecessary denial of payment that delays payment and takes additional administrative time. A 5 second error at the front end can cost 30 to 60 minutes of time in downstream corrections and slow payment by weeks. The big challenge in tracking your revenue is divided payment responsibility. A primary payer can take 60 days, followed by a secondary payer and then the patient. Every service must be tracked for incremental payments over time. It takes a powerful reporting system to enable you to track your service income. You want to know:

• Have your charges been submitted?
• How much has been paid?
• How quickly are your services turning?
• What is due from insurance and patients?
• Which payers pay the best?

We recognize that patients are your customers. We are representatives of your practice when we send statements and field phone calls. We provide a call center staffed by friendly experts who can answer patient questions and resolve the majority of their issues on the first call. We follow patient charges from the first statement within 5 business days of when they come due to collections within 120 days.

Total Performance

Excellent service requires each team member to be empowered to achieve peak performance.For a personalized Billing Proposal click here 

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