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talent talk...

Insights and trends in leadership, talent management and coaching.

February 2009
Leadership Insight Newsletter
In This Issue
Different Talents Create Powerful Teamwork
Teach Your Employees Communication Basics
Troubleshooting a Stagnant Meeting

 
The more elaborate our means of communication, the less we communicate.

Joseph Priestley

Always bear in mind that your own resolution to succeed is more important than any other one thing.

Abraham Lincoln

 Courage is not the absence of fear but the resistance of fear, the mastery of fear.
Mark Twain 




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Leadership Insight Inc.

 

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E-mail:  info@leadership-insight.com

 

Web Site            www.leadership-insight.com

 

We'd like to take this opportunity to thank all of you - our valued clients and new acquaintances (HR professionals from across the country), who dropped by our exhibit at the HRPA conference and trade show in Toronto at the end of January.
 
Despite the current economic instability, the mood and outlook of most delegates was quite positive and determined. We learned that many organizations are practicing more frequent and transparent communication to reduce the fears and anxieties of their staff. They are encouraging managers and staff to suggest creative ways to cut costs while still ensuring the work gets done. Managers are being coached to look for opportunities to provide positive feedback, recognize performance and effort and use a coach-approach to engage their teams and keep morale high.
 
We would like to hear what strategies your organization is using to keep staff engaged during these difficult times. Please email your responses to info@leaderhip-insight.com. We will compile the responses and put them in a folder on our website. (Note:  there is no requirement to mention the name of your organization.)
 
By sharing best practices, we support each other in maintaining a can-do attitude and a focus on creating positive change in our workplaces.
 

Rebecca

 

 

Rebecca Heaslip
President
Leadership Insight
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Different Talents Create Powerful Teamwork
    Fall
  • You have teams at work - but do you have teams that WORK?
  • Often the full potential of teamwork is blocked due to misunderstandings of different behavioral styles and motivators.
  • Enable the success of teams in your organization by recognizing and leveraging the full spectrum of their different talents.
Our workplace has become a perpetually changing environment fueled by flexible teamwork.  People are called upon to participate in teams to repeatedly rethink, restructure, reinvent, and redeploy business resources.  The changing times in which we live require talented individuals skilled at working in teams.

Teams are enriched with individuals who offer a wide spectrum of talents in areas such as behaviors and motivators - that is a given.  Or is it?  After closer observation of teamwork in your organization, you may find a number of team members who are merely tolerating their counterparts due to what is commonly described as "personality differences."

Gregory E. Huszczo, author of Tools for Team Excellence, and Tools for Team Leadership, advises that successful teams must develop an awareness of the individual strengths each member contributes.     
"Capitalizing on the natural strengths of your personality and enjoying interaction with people who are different from you are crucial for (team) success.  Tolerating differences in the personalities of people you work with is not enough - you need to celebrate those differences.  They provide the natural strengths you may need to benefit the team."

Personality conflicts are common, and they inevitably lead to "talent withdrawal" by team members who are experiencing them.  As a result, these individuals most likely have opted out of actively contributing to attaining team goals.  The team cannot perform up to its maximum potential until solutions are found.

How do you recognize talent withdrawal in your teams?  It can be demonstrated in several ways.  Here are two of the most common: 

1)  LIMITED PARTICIPATION in TEAM MEETINGS
If team members withhold contributions during team meetings, this signals talent withdrawal.  Their energies are being directed elsewhere.  Looking through their eyes, some reasons may be:
                       
-          One or two members consistently dominate meetings by talking all the time
-          A member habitually uses the team meetings to promote personal successes and self-interest           
-          Too much theory and details are regularly discussed at length, with no practical applications
-          A couple of members regularly engage in heated debate, perceived by others as undesirable conflict and aggressiveness 
 
2)  MISUNDERSTANDINGS between TEAM MEMBERS
No two people are exactly alike, and differences can contribute either great value or unwanted tension to any team.  Misunderstandings between team members can often be a matter of the following: 
-          A team member with an indirect communication style feels continually "shut down" and resentful about another's naturally direct communication style  
-          Another is not aware that his lengthy, analytical communication style regularly blocks his messages from being welcomed by others  
-          Someone consistently displays a lack of value for people-related topics, offending those whose motivators are more people-oriented
-          One team member is personally motivated to take the lead all the time, while others feel their contributions are consistently overshadowed

How can you take steps to prevent talent withdrawal in your teams?  Many team leaders use behavior and motivator diagnostics to reveal how team members can leverage their different talents to work together most effectively. 

Individualized reports on behavioral styles and personal motivators reveal both strengths and potential weaknesses.  With this knowledge, teams gain effective tools for addressing teamwork issues and maximizing performance.

Teams will continue to fuel progress in the workplace, and valuing and leveraging different talents will remain essential tools for achieving powerful teamwork. 
 
Source: Balance Resources™ (858) 755-7701 Copyright© Balance Resources™.  All rights reserved.
Teach Your Employees Communication Basics 

Sharpen communication between you and your staff members by following these guidelines:

ü       Really listen; don't "wait to talk." When employees are speaking, focus on what they're saying and try to understand their complete meaning. Don't let your attention wander because you're thinking about how you'll respond.

ü       Be concise. Don't monopolize the conversation. Get to the point and give employees the chance to share their ideas.

ü       Keep an open mind. Reserve judgment. Consider all points of view and possibilities before you respond.

ü       Show respect. Convey your commitment to listening through your body language as well as through your silence. Don't slouch, fiddle with papers or carry on any side conversations.

ü       Seek and confirm understanding. When you're not sure exactly what someone means, ask for clarification. Then, to confirm that you understood, summarize what you heard.

ü       Appreciate more than one right answer. Each employee brings a different perspective to the discussion. Accept that problems can have more than one solution.

Reprint permission from: Manager's Edge
, Janelle Brittain, Oakhill Press
Fall 
Troubleshooting a Stagnant Meeting
 

Be ready to propel a meeting forward when it hits trouble spots. Here are three classic meeting problems and how to solve them:

P       Problem: "We always peter out." Solution: End the meeting on a high note. If 17 minutes into the meeting, you reach the climax of the gathering, stop the meeting there. That way everyone walks out revved up - and more productive.

P       Problem: "Everyone's bored out of their minds." Solution: Make attendees laugh. Here's a trick from Sheldon Arora, CEO of Esoftsolutions in Plano, Texas: The last person into the room at the monthly companywide meeting has to tell a joke. It loosens up the room and fills the seats on time.

P       Problem: "No one retains a thing." Solution: Do a five-minute recap at the end. You want everyone to leave knowing exactly what they're supposed to do. Clarify potential outcomes, outline next steps and make assignments.

Adapted from Escape From Meeting Hell, Patrick J. Sauer, Inc., www.inc.com