 Metrics that Matter, a Balanced Scorecard for ITBy Tyler Jones
 Please plan to join us for our August Chapter meeting and enter to win* an iPad2 compliments of Tyler Jones and Northcraft Analytics.
With all of the process methodologies to choose from, it can be quite a challenge to come up with the metrics that are most important to manage IT from a business perspective. We'll outline some of the underlying general principles that apply across these multiple disciplines (such as ITIL, Six Sigma and MOF) by leveraging the most commonly implemented balanced scorecard approach... and common sense.
*must be present to win
Where & When:
Learn iT! San Francisco ( Map) 33 New Montgomery Street, Suite 300
San Francisco, California 94105
Friday, August 19th
11:30AM-1:30PM |
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About the Speaker
 Tyler was the host of his own technology show, Random Access Radio, on WGST in Atlanta, GA from 1998 until 2003. He is also a published author on small business technology. Tyler is an avid technologist, loves music, and is a Deacon in his church. He and his wife, Lee, have two children and live in the suburbs of north Atlanta. |
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