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In This Issue
Dallas Training Center
ITIL Certs = Top Pay$
ITSM Bookstore
ITSM Academy Alumni
Reserve Your Seat
(IPSR/IPRC/IPAD/IPPI)
 
New to the Academy
 Texas logo 142pxITIL� Version 3 Public Service Manager Bridge in Dallas Training Center
 
For current ITIL� Service Managers the Version 3 Manager's Bridge course is the quickest and most cost effective approach to earn your ITIL Expert™ Certification.  Our first Public Service Manager Bridge Course is being held the week of April 14, 2008, in our new Dallas Training Center.   Learn More
Webinars, Whitepapers & Events
April Webinar - Apples, Oranges and ITIL� Join us on this complimentary webinar. Our presenter, George Spafford, will compare, contrast and differentiate ITIL� and ISO/IEC 20000, CobiT, CMMI, Lean Six Sigma and MOF.
 
FOSE 2008   - Join us in Booth #937 for your chance to win a copy of the V3 ITIL Core Library Publication Suite!  Held in DC on April 1 - 3, FOSE is the largest IT Government Expo.  Free Expo Pass
ITIL Certifications provide Top Pay$$
 

About.com recently released an article entitled Top 10 Highest Paying Certifications in the Technology Industry.  ITIL Certification took 2 of the top ten spots. And the winners are:

 

1.  (ISC)2 SSCP - Systems Security Certified Practitioner

2.  Voice over IP Expert

3.  CCIE Routing & Switching

4.  NNCDS - Nortel Networks Certified Design Specialist

5.  ITIL Service Manager

Average annual salary of $94,000

6.  (ISC)2 CISSP - Certified Information Systems Security Professional

7.  Security Management Expert

8.  PMP - Project Management Professional from PMI

9.  ITIL Practitioner Certificate

Average annual salary of $87,917

10. Tie: Cisco Advanced Wireless LAN Design and Cisco CCVP

 

�2007 About.com, Inc., a part of The New York Times Company. All rights reserved.

In the Bookstore
Vis Ops HandbookThe Visible Ops Handbook gives new meaning to the term, "Quick Wins".  The practical guide is designed to jumpstart the implementation of controls and process improvement in IT organizations needing to increase service levels, decrease costs, and increase security and auditability. 
 
ITSM Bookstore, a division of ITSM Academy, is your source for the latest IT Service Management (ITSM) publications.
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ITSM Academy Alumni
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"You have an awesome team at ITSM Academy. Our instructor could not have demonstrated more professionalism, passion or knowledge during the course...and Pat is definitely a pillar of strength in your organization. She unceasingly greets students and prospective students with an energetic enthusiasm that immediately establishes the spirit of team!" ~  Ronda M., IT Manager, US Military 
 
Happy St. PatMay the Luck O' the Irish be with you all month long!
 
ITSM Academy | ITSM Bookstore
 
Happy Birthday:
Feb 29/March 1 - Linda
March 12 - Pat (0'Buda)
March 16 - Lisa
March 24 - Chantell