| Reserve Your Seat |
|
Class Schedule
| |
|
| Dallas Training Center Update |
|
 Register on or before February 29 for the Dallas IPRC class, and receive a 15% savings. Promo Code: IPRCOpen
105 Decker Court | Crestview Tower
Suite 120 | Irving TX, 75062 |
| Webinars & Events |
March Webinar - Join us as Michael Cardinal, ITSM Academy Instructor and experienced practitioner, asks; "Does your ITIL� Implementation resemble the game of Monopoly, Risk, Go-Fish, or Hi Ho Cherry-O?"
On the March 13th webinar, Mike will provide practical tips and advice for making your ITIL� Program a winner. Register Today.
HDI 2008 Annual Conference & Expo - Join the ITSM Academy team at the Gaylord Texan Resort, Dallas, on March 9-12, in booth #437 for your chance to win your FREE ITIL� Practitioner Support and Restore (IPSR) seat in our new Dallas Training Center! | |
| New to the Academy |
 ITIL� V3 Service Managers Bridge Course
We are pleased to announce that registration has begun for our ITIL � V3 Service Manager Bridge Course.
Are you eligible? View the ITIL � Version 3 Certification Scheme to see if you are ready to sit for the class that will make you an ITIL Expert ™.
Embedded into the Managers Bridge course is ITSM Academy's unique virtualization, Living the Lifecycle™. Woven through all of ITSM Academy's V3 Certification courses, this virtualization brings the processes and concepts to life. Within a virtual business environment, a new web service is introduced and then, as a group, we guide the service through strategy, design, transition, operation and continual improvement within a virtual business environment. |
| In the Bookstore |
Frameworks for IT Management
Confused by the ever growing options provided by the IT frameworks and methodologies available? ITIL�, ISO/IEC 20000, PMI, CobiT, Six Sigma, TQM, eTOM, Balanced Scorecard, etc. etc.
Frameworks for IT Management is a reliable and consistent reference guide, which can be used as a first introduction to frameworks you haven't seen before, or as a quick reference guide to the core information on a framework you already know.
|
| ITSM Academy Alumni |
ALUMNI PINS! All Alumni are welcome to stop by our booths at the upcoming industry events, we will have the new Alumni pins with us. 
"You can go anywhere to get good training, but ITSM Academy makes it an experience in learning; there is a difference".
Bill M, IQA Manager, Leading International Insurance Organization
| |
