Welcome to Clear Thoughts from
|Behavior Thoughts - "Yes, but ..."
The boss says to the employee, "You know, I
think you would get better results if you
The career counselor says to the job seeker,
"I think you might get a job faster if you
The teacher says to the student, "Have you
thought about trying ...?"
Too often, the response to all of these
questions is, "Yes, but ..."
Without a moment of reflection, the idea is
dismissed. The good intention squelched. The
conversation ended. The door closed. The
"Yes, but ..." and its many variations (e.g., you
don't understand, my situation is different,
it can't work) can be heard all day long if
you listen for them.
Furthermore, if you listen very carefully,
you will probably hear yourself saying them too.
If someone makes a suggestion, provides
advice, or comes up with an idea, you don't
have to accept it, but why wouldn't you want
to at least consider it, learn from it, morph
it into something that would work, or simply
give it a chance?
But the first step is to actually listen and
that's hard to do if you are busy explaining why
it can't work. So here are two
alternatives to "Yes, but ..." that are well
And then concentrate on listening, thinking
and asking good questions, rather than
defending, debating or denying.
- "Thank you."
- "Tell me more, please."
|Process Thoughts - Porcupines and Ponzi Schemes
What do porcupines and Madoff investors have
At the risk of doing porcupines an injustice,
I suggest the common characteristic is poor
judgment. Of course I have only one porcupine
data point and I don't even know for certain
that this one is dead. All I know is that I
haven't seen him trek across the yard to dine
in our hemlocks lately. A serious thaw will
tell us whether the ball of quills in the
concrete corner under our deck is napping
every time I look or has frozen solid.
The deck over head and bushes shrouding the
entrance may have given the porcupine the
illusion of safety and comfort, but the
barren concrete corner is not a cozy burrow
and may have been his downfall.
What gave Madoff investors the illusion of a
good investment? The basic criteria for
selecting an investment are not much more
complicated than selecting a winter den. You
need a trustworthy vehicle with agreeable
risk/benefit positioning. Why would so many
people pour their money into this unreliable,
too-good-to-be-true investment much like that
porcupine poured his heat into the concrete
Protect yourself from yourself. Don't make
decisions by jumping on the next appealing
idea. Follow all 3 steps of a rational
decision making process:
Skip Step #3 and you could be the next
"victim" of a stupid decision.
- Determine objectives
- Identify alternatives
- Consider Risks
Learn more about the 3 steps on our website:
|Parting Thoughts - Enthusiasm, Imagination and Facts
"We need enthusiasm, imagination, and the
ability to face facts, even unpleasant ones,
Franklin Delano Roosevelt.
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© 2009 Ann Latham. All rights reserved.
Economic Thoughts - Innovate, Differentiate and Thrive
In this economy, good is not good enough,
middle of the pack is dangerous territory,
and market priorities are shifting. Furthermore,
yesterday's edge is always today's norm.
Now, more than ever, is the time to innovate,
find en edge, market that edge vigorously,
and focus all resources on delivering as
If you need help, give us a call. We offer
consulting, coaching, keynotes and workshops
to help our clients dramatically improve both
individual and organizational
Call Uncommon Clarity
today. We can help you innovate,
differentiate and thrive.
- Ann Latham