Dent Wizdom: F&I Report header

November 2010

 Win an iPad

with your idea


FACT: Visual aids help F&I managers sell ding and dent protection. Clint Gertje's story in this edition of Dent Wizdom is just one example. We know there are many more.

 

Send us your idea on using visual aids to promote and sell Ding Shield and you could win an iPad.  The top three ideas submitted to us by December 10thwill be presented to Dent Wizdom readers in the next edition, and readers will vote for their favorite. The person whose idea receives the most votes wins an iPad - a $499 value.

Submit your idea by clicking here.

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To order your Ding Shield water bottle sales tool, click here or contact a representative by calling 800-458-7072

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To learn more about Ding Shield, click here or contact a representative by calling 800-458-7072 or email us.

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WATCH THE 30-second DING SHIELD VIDEO

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Do you have a unique selling technique?
Tell us about it by
clicking here

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Greetings!

 

We received many positive comments about the last issue of Dent Wizdom: F&I, particularly about the tips for selling Ding Shield.  This issue features two more examples of how F&I professionals like you are selling more ding and dent protection.  

 

Also in this issue, we're launching a contest where you could win an iPad!  Just send us your idea on using visual aids to sell Ding Shield.  Read the Success Story below for inspiration.

 

And if you missed the success stories in our last issue, please send us a note.


Sincerely,
Lindsey Bird

V.P. Finance and Insurance
Dent Wizard International
314-374-8946


 

 


A Ding Shield Success Story:

Promo_F&I_waterbottle
New Ding Shield Water Bottle Sales Tool

Effects of Gravity Inspire a Visual Aid

 
Sometimes great ding and dent product selling techniques just fall from the sky. Or in this case, fall from the bleachers.

Let's let Clint Gertje tell the story. Clint is business manager at AutoNation's Appleway Audi, Volkswagen, Mazda and Subaru dealerships in Spokane Valley, Washington.

"I was at my 11-year-old daughter's basketball game. When she came to the sideline, she found that her favorite royal blue metal water bottle was laying on the floor with a dent in it. She was very unhappy about the dent, just as any new car owner would be to find a dent in their new car.

"When she gave me the bottle, I looked at it and thought to myself 'I bet Dent Wizard could remove that.' So I asked my daughter if I could use the bottle as a visual aid on my desk at work if I got her a new one. She agreed.

"I later reproduced the idea by going to a local store and purchasing metal water bottles, then taking them home where my daughter and I had a good time whacking each one with a hammer. Then I brought them to work and put one on each finance manager's desk so they, too, could use them as a visual aid."

Use them with great success, according to Clint. It's a selling technique that's proven successful across the country.

"The visual aid approach works quite well," says Lindsey Bird, Dent Wizard's vice president of F&I. "When a new car buyer can visualize the kind of damage their investment may incur when they leave the dealership, they're immediately compelled to give Ding Shield serious consideration."

For more tips on selling success with Ding Shield - or to share a visual aid story of your own - contact Lindsey Bird, Dent Wizard's vice president of F&I, at 314-374-8946 or Lindsey.Bird@DentWizard.com.
A Ding Shield Success Story:                     Fitness Made Easy

Johnson Lexus

Johnson Lexus

Raleigh, NC

Get in Shape... stay in shape... and get the attention you've earned when you're ready for a new relationship... all without any hard work or hassles.

 

Sounds like another over-promising advertisement for some new kind of diet pill.

 

But it could also be the truthful, provable presentation a customer might hear when considering Ding ShieldŽ for their new purchase from Johnson Lexus of Raleigh, North Carolina.

 

"When a new guest (customer) drives away with their new Lexus, we work hard to see that they're as happy with the life of the car and trade-in as they are with the new car purchase," said Simon Lunt, F&I manager at Johnson Lexus.  "We promote a 'Ritz-Carlton' level of customer service here, and in part that means keeping their investment in top condition, from drive away to trade in."

 

By positioning ding and dent repair as a natural part of the vehicle's regular maintenance, Johnson makes it easy for customers to keep their vehicle in top mechanical and cosmetic

condition, ensuring a good experience at trade in - which more often than not is for another Lexus from Johnson, on a four- to five-year cycle.

 

"We tell our guests 'Let us be the eyes on your vehicle.'  When they come in for regularly-scheduled maintenance, we can bring the Dent Wizard tech in as needed for speedy but thorough repairs," said Lunt.  "Easy for them, easy for us."

 

Keeping a car in shape has never been easier.  Too bad Dent Wizard can't do anything about spare tires.

 

For more tips on selling success with Ding Shield, contact Aaron Cooper, Dent Wizard's regional F&I director, at 910-724-5123 or Aaron.Cooper@DentWizard.com.