Supporting Print Accessibility Through Audio Technology
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Dear IAAIS Members and Friends,
It is my pleasure to welcome Jen Nigro, Coordinator of Volunteers at Kansas Audio-Reader Network as our newsletter editor. With this issue, Jen takes the helm, as Marjorie Williams shifts to her new executive board role as our elected treasurer.
Likewise, we must thank and recognize Marjorie for her extraordinary effort in designing and launching this important communication piece. The newsletter publishes under the IAAIS Public Affairs Group and many have had a hand in its success. But Marjorie personally tackled the completion of each issue and doggedly pursued stories and deadlines.
I am very pleased we now have a space for more member service news. So, please make sure the IAAIS Report is on your media distribution list! And look forward to another terrific year of IAAIS coverage for members and industry friends.
I would be remiss to not give a big shout out to our 2010 Conference Host, Dallas' Reading and Radio Resource and Conference Committee for putting together another stellar gathering - excellent sessions, square-dancing and BBQ, too! It is particularly cool that this issue will cover some of the activities and the session audio was posted for members in record time. If you did not attend or simply missed something of interest, it is all available online via iaais.org.
More timely is that IAAIS' effort on the Government Relations front is paying off for the Public Telecommunications Facilities Program (PTFP). The PTFP is the only public funding source to provide equipment and emergency replacement equipment to noncommercial broadcasters and distance learning programs, including Radio Reading Services.
On July 21, the Senate House Commerce, Justice, Science (CJS) Appropriations Subcommittee approved $20 million for PTFP matching the House CJS Appropriations Subcommittee approved amount. "This is a few more steps forward as we inch towards securing the $20 million," said Dustin Watson, NPR's Government Relations Director in a correspondence with the IAAIS Government Relations Committee.
Your ongoing support is appreciated!
Sincerely, Kim Walsh, IAAIS Board President |
| Breaking News | | |
21st Century Communications and Video Accessibility Act of 2010 gets lawmaker seal of approval
by Jen Nigro, Coordinator of Volunteers, Kansas Audio-Reader Network
The disabled are one step closer to improved Internet access thanks to legislation currently on its way through the legislative process. Among other things, the 21st Century Communications and Video Accessibility Act of 2010 would make it easier for the blind to access the Internet using smart phones; provide audio description of TV programs; and make cable TV program guides and selection menus accessible for people with low-vision. While the measure creates new federal standards that the telecommunications industry must follow, it does not require manufacturers and service providers to install technology.
The U.S. House of Representatives passed the legislation on July 26th, the 20th anniversary of the Americans with Disabilities Act. The Senate passed an ammended version on August 5. That version now goes back to the House, where it is expected to pass. |
| Government Affairs | | Can Your Station be Open Air?
by Marjorie Williams, Executive Director, Minds Eye Information Service
For many years, audio information services have stuck to SCA channels, telephone lines and hidden SAP channels in order to secure their programming from those who did not qualify to receive their services. There were just a few exceptions, like WRBH, which airs a reading service over 88.3 FM in New Orleans and the few that broadcast their audio over an open cable channel in their area. As HD Radio and Digital TV progress as viable mediums to place your programming on, you may ask yourself, how necessary is it for you to place barriers to listening? Every audio information professional has certainly heard someone suggest that they start broadcasting free and clear so more people would know about them.
But is it legal?
That's always the question that host station managers ask. After many years of our industry repeating the mantra of hidden channels, it is time to tell them, YES!
Per Public Law 94-553, Section 110: ". . . the following are not infringements of copyright: . . . (8) performance of a nondramatic literary work by or in the course of a transmission specifically designed for and primarily directed to blind or other handicapped persons who are unable to read normal printed material as a result of their handicap, or deaf or other handicapped persons who are unable to hear the aural signals accompanying a transmission of visual signals, if the performance is made without any purpose of direct or indirect commercial advantage and its transmission is made through the facilities of: (i) a governmental body; or (ii) a noncommercial educational broadcast station (as defined in section 397 of title 47); or (iii) a radio subcarrier authorization (as defined in 47 CFR 73.293-73.295 and 73.593-73.595); or (iv) a cable system."
Your first thought might be that it says we must broadcast through a subcarrier or a cable system, but because of the option of a noncommercial educational broadcast station, the options extend to any type of radio or television broadcasts. Any way you broadcast in the open should be accompanied by a disclaimer stating your broadcasts are intended for people who are blind or print impaired.
Here's where you might find yourself in some warm water. Many stations choose to or are forced to by their host stations, bleep out, certain words. Others continue to read as the printed word as it is. However, on July 13, the federal appeals court struck down the FCC's policy on indecent words saying that it violated the first amendment. The court wrote, "By prohibiting all 'patently offensive' references to sex, sexual organs and excretion without giving adequate guidance as to what 'patently offensive' means, the FCC effectively chills speech, because broadcasters have no way of knowing what the FCC will find offensive." While the ruling is likely to be appealed, it is expected that the end result will be that the FCC will have to define exactly what cannot be said, which will provide clearer guidance for all media outlets. You can read the New York Times article about this topic at, http://www.nytimes.com/2010/07/14/business/media/14indecent.html?_r=1&sq=court%20ruling%20on%20language&st=cse&adxnnl=1&scp=1&adxnnlx=1280516507-1n9nUMN/T/Db+7rqvEiZ7w
How Do I Know Who is Listening?
This will be the toughest question for those who are required by grantors to display their effectiveness. Without a closed channel, anyone can listen without your knowledge, a blessing and a curse. This might be the main problems that stations will have to deal with. With SCA and other closed types of broadcasts, a station with good records should be able to have a relatively good count of how many people are listening to their station.
Many stations with open channels may choose to go the same route as other broadcasters, forming listener clubs with prizes and other benefits. As far as counting listeners, a station can use the guidelines that were set forth by the IAAIS in 2005 which can be found at http://iaais.org/ListenerCountGuide05.htm.
In the end, your station will have to decide whether or not an open or closed channel is right for you. Opportunities, like the ability to go to HD-3 radio right now without waiting for conditional access to be ready, will abound for stations who decide that the pros outweigh the cons of going with an open channel. Keep in mind that the Government Relations Committee is not a committee of lawyers and this is not legal advice. If you want to get legal counsel specific to your needs, you should consult a lawyer in your area.
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| Technology Update-- Diversity Matters | |
Dallas Conference Tech Sessions Point to Diverse Audience, Diverse Services
by David Noble, Development Director, Sun Sounds of Arizona
We had three sessions related to technology at the conference and I hope you have had opportunity to listen to the recorded audio. This article is meant to sum those sessions and provide you with additional food for thought. One outcome of the sessions is that the technology committee will be providing a set of FAQ's for the various broadcast methods that we all can choose to use. These FAQ are being assembled to help you become more familiar with the broadcast options for serving your constituents and they will provide the radio, TV, or cable system operators you speak with a better understanding of what is involved in providing a reading service. Watch the IAAIS listserv for a notice of availability on the FAQ's. It was fairly evident to attendees at the tech sessions that providing information access is no longer "one size fits all". Today's operator must consider radio (both analog and digital), television, telephone (landline and cell), and the internet as viable means for reaching the target audience. We all know that our primary audience age group is seniors; largely due to age related vision loss, but as you find and serve younger audience members that overall demographic begins to change, and the nature of the senior audience member is changing. Tomorrow's senior listener will be more tech-savvy. They may be adept with electronic devices of different types. Plus, we are seeing more devices made with accessibility in mind. MP3 players, notebooks, smart phones, PCs and other devices like the HD radio by Dice are being manufactured to serve customers with and without disabilities. This means that the means of getting access to information is changing while your audience is changing. The trick today is to serve the existing audience while enhancing or adding other means of service so as to be relevant to the next generation listener. A smart bet is to conduct a dual assessment of your station and your audience, then compare and contrast the results. A station assessment can tell you which technologies you're currently using to provide service and itemize the pros and cons of each. For instance SCA is tried and tested technology with a good range with relative low costs; it also has a high inventory and receiver tracking system that you can't ever get away from, not to mention an inflexible daily schedule. MP3-podcasting is highly flexible for the user, but establishing a wide enough array of programs for podcast may be daunting, plus the number of persons with an accessible MP3 player is far smaller than the number of persons with space on the nightstand for an SCA radio. The audience assessment can help you decide which technologies should be launched and in which order. You can learn some time-saving steps by talking to your audience and gain a great deal of trust and buy-in from those whom you query. One area of audience assessment often overlooked is the person who is NOT using your service. Why aren't they? They might have been a listener to your radio service but found the schedule too restrictive. They might simply have never heard of you. They might be at the fringe of your radio signal and became frustrated with the sound quality. Once you learn some of these answers, you'll be well on your way to mapping your station's future. Your station assessment will give you the missing pieces in your technology array and when compared with your audience will help to prioritize the launch of new services. Most importantly, you and your audience will stay in synch, never growing out of touch with each others' needs. Watch the list serv for more ideas on how to deploy new technologies. When in doubt, ask your question there and get free help from others who have tried what you have not. Then, when you know an answer to a question asked there, be sure to chime in and help another member.
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| Listen to your Listeners | |
Keeping Your Radio Reading Service Relevant - One Point of View
by Vince Lombardi, Director, Audio Journal
In a world of ever-changing sources of information, it is critical for reading services to remain relevant to their listeners. A simple and obvious statement perhaps, but a view that is necessary for the survival of a service over the long term. Much is said about the various and emerging methods of delivery, but the single most important facet of any service, I would offer, is pertinent content. How do you know what is appropriate and meaningful content? Ask your listeners. Work to devise a mechanism that can provide you with the feedback you need. A contest, a survey, a listener advisory board are some methods. Develop relationships with the organizations your listeners belong to. Better yet, include individuals with any variety of challenges to be a part of your staff, board and volunteer ranks. As services intended to assist people with disabilities, it is important to strive to make your facility as accessible as possible. Beyond "reasonable accommodations," you must create a welcoming, accepting atmosphere, along with the removal of physical barriers that restrict the participation of people with mobility issues. Providing training and opportunities for real, substantial work by those facing challenges will benefit your service in several ways. For the individual, it can provide the experience so difficult to get in the real world. One can be exposed to adaptable technology that will not only help accomplish the task at hand, but also provide information on the tools and methods it takes to convince a prospective employer that, indeed they can do the job, and here is how. Duties, for instance, could include audio editing or many of the administrative functions any organization needs to perform. For the agency, you will develop a loyal worker/volunteer that will help keep your service focused on the mission you are charged to follow. The confidence and self-esteem an individual gains can contribute to the opportunity to provide the input you need; what are you doing right, what are you doing that needs improving, what are you not providing to the community that you should be? It's important to know where the holes are in order to fix the leaks. It's important to know what is important to your listeners. It can be fun to play radio, but keeping in touch with your constituents, gaining the trust and input of those you are here to serve is one sure way to keep relevant. |
| Member News | | | New York City Gets a New Reading Service
by Gail Starkey, Executive Director, Gatewave When Gatewave formed in the autumn of 2009, through a partnership between the dedicated volunteers and professional staff of In Touch Networks, it became New York City's only operating radio reading service. Through the kindness of our local uplink carrier, Columbia University's WKCR, and the generosity of NPR, Gatewave was able to maintain on-air operations using the same outlets its predecessor had. However, Gatewave's request to rent the former broadcast studio was categorically denied and obtaining enough content to fill the broadcast schedule became the issue. With the help of The Sight Seer in Grand Rapids, MI, we are able to produce six hours of daily programming, rotating to provide a 24-hour schedule. "The New York Times" and "The Wall Street Journal" are produced by Sight Seer volunteers out of their studios. All other programs are provided by Gatewave volunteers from studios in their homes. Gatewave has received 501 (c)(3) status and is well on its way to finding a permanent home. The In Touch broadcasting equipment has been donated to Gatewave through the kindness of the original donors, including PTFP. We are beginning a Capital Campaign to finance the conversion of raw real estate to studio and office space. Beginning Monday, August 30th, we will have an FTP site up and running. Any service who wishes to use our content - either broadcast satellite, via Barix Box connection, or by using our individual shows via FTP - should register through a link on our website. A new broadcast schedule is available at any time upon request. Please email affiliates@gatewave.org
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IAAIS Awards | |
Longtime Radio Reading Director Receives C. Stanley Potter Award
by Lori Kesinger, Program Manager, Kansas Audio-Reader Network
David Andrews, Director of the Adaptive and Assistive Technology Unit and Chief Technology Officer for the Minnesota State Services for the Blind,was awarded the C. Stanley Potter Lifetime Achievement Award at the IAAIS Conference in Dallas, TX. The C. Stanley Potter Award is the highest award bestowed by The International Association of Audio Information Services. It is presented to recognize and honor outstanding contributions to the Audio Information industry by an individual, group or organization. This award is presented to those who have demonstrated a deep commitment to innovative initiatives that not only empower audio information services, but also advance the industry and ultimately benefit people who need access to information in audio format. David has worked in the Information Access field for over 30 years and is also considered an expert in Assistive Technology for the Blind. In addition to two stints at Audio-Reader he has worked at Radio Reading/Audio Information Services in Trenton, NJ, Chicago, IL and St. Paul, MN. He also started a dial-up newspaper in Albuquerque, NM and was the first director of the International Braille and Technology Center for the Blind. For more information on the C. Stanley Potter Lifetime Achievement Award or to hear David's workshop "Information Access: Where It Is Going and How It Might Get There" visit http://iaais.org and go to the 2010 Conference page. |
| IAAIS Program Awards | |
Congratulations to all of the services that earned IAAIS Program Awards in Dallas:
Entertainment III
Houston Taping for the Blind (Houston, TX): 2009 Christmas Special
Information II
Sun Sounds of Arizone (Tempe, AZ): Catalog Shopper
Interview/Call-in I
Sun Sounds of Arizone (Tempe, AZ): Book World
Interview/Call-in III
Audio Journal (Worcester, MA): Out of Sight
Magazines II
Talking Information Center (Marshfield, MA): US News and World Report
Narrative Reading I
Triangle Radio Reading Service (Raleigh, NC): Literary Hour
Narrative Reading II
Taping for the Blind (Houston, TX): Tales of Suspense
Narrative Reading III
VoicePrint (Toronto, ON): Dear Sweetheart
News/Information Digest I
WXXI Reachout Radio (Rochester, NY): Sound Body: The Buteyko Method
News/Information Digest II
VoicePrint (Toronto, ON): The Health Report
Newspapers I (tie)
Talking Information Center (Marshfield, MA): Boston Globe
Sun Sounds of Arizona (Flagstaff, AZ): Arizona Daily Sun
Newspapers II
Sun Sounds of Arizona (Tempe, AZ): Yuma Sun Daily
On Location
Georgia Radio Reading Service (Atlanta, GA): 2009 Disability Day at the Capitol
Thematic Production
Sun Sounds of Arizona (Tuscon, AZ): Limericks
Public Awareness Award
Sun Sounds of Arizona (Tempe, AZ): 30th Anniversary Open House
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