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Supporting Print Accessibility Through Audio Technology
In This Issue
New Technologies for Service Delivery
IAAIS Program Share Grows
In Touch Networks Looks to the Future
China Hopes to Begin a Nationwide RRS
Community Based Employment Programs
Member News
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August 2009
Dear IAAIS Members and Friends, 
 

The feedback from our 2009 Conference has been excellent!  Attendees resoundingly want to keep the same 3-day schedule in the future and plan to attend again!   This year's conference was also filled with firsts:

  • First time using social media tools Linked In and Facebook to communicate
  • First time IAAIS posted daily updates on conference activities to our members and friends
  • First time in my memory we concluded the festivities on a lively dance floor - at least that was officially planned!
  • First time IAAIS awarded The Bob Brummond Award for Special Service.  Our awardees:  outgoing board members Brad Martin and Dave Binkley for their many years of personally shepherding our Program Share and persevering in adversity to build a resource so popular we outgrew it!

While it may not be a first, we also used large portions of two general sessions to brainstorm and discuss our industry's future.  A lot of great ideas came from these sessions and 13 attendees volunteered to continue the discussion.  A colleague told me that at their conferences, they always have a brag session where success stories are told; our brainstorming session touched on this idea and is something that I hope that the IAAIS Conferences adopt in the future.   
That was the tone in which we gathered, so I hope we can not only keep the thoughts flowing, but that we will employ the ideas to position IAAIS for a positive and successful future.

Please visit http://www.iaais.org/conference.html for audio from the conference sessions, full audio of the award winning programs, photos and much more about the IAAIS Conference.
 
Thanks for your commitment!
 
Kim Walsh
IAAIS President
 
Rich Rarey from NPR Labs and PAIS Project
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pictured: At the 2009 IAAIS Conference, Rich Rarey from NPR Labs demostrates a computer prototype of an accessible radio based off of the Dice model that could be used for both conditional access HD radio and also for the PAIS Project's purpose of timeshifting radio reading service programming. 
Web 2.0 for IAAIS
IAAIS on Facebook and LinkedIn 
If you'd like to hear more about what the IAAIS community is doing, you can now find us on Facebook and LinkedIn.
 
IAAIS's Facebook Page features reposts and discussions around publishing trends, aging data, and articles about vision loss.  You can find it by searching Facebook for IAAIS. 
 
The LinkedIn group offers a similar support group with discussions, job posting and networking among IAAIS affliated people.  You can find it by searching LinkedIn groups for IAAIS.
 
Whichever Web 2.0 you, your staff or board members are on, you can find a network of IAAIS collegues there, ready to help you with whatever you're facing!
Technology Update
New Technologies for Service Delivery
 
New technologies have been a topic of interest to radio reading services (RRSs) since the 1990s, when it became obvious that radios were moving away from broadcasting in analog and new methods of recording became available, making our reel-to-reel equipment begin to look antiquated.  In recent years, the range of possibilities has expanded, and it continues to expand.  Stations are converting to Internet based radio, digital SAP broadcasting, HD-radio, and FM-eXtra.  The intent of this article is to give an overview of where we are today in regards to adoption of these technologies, what stations have made the conversions, what challenges have they faced, and what have they found to be advantageous about the conversion.
 
Internet based radio
 
A presence at IAAIS conferences for the last few years, Solutions Radio originated in the Netherlands as a means of bringing broadcasts of church services to homebound seniors.  It operates through the use of a compact computer which picks up streamed broadcasts.  The RRS controls which stream a particular unit picks up, and the internet connection is handled the way any other internet connection is made. 
  
The Kansas Audio Reader  has been using some units through Solutions Radio for about a year.  Peggy Sampson, the Kansas Audio Reader Outreach Coordinator explained, "We started talking about the Solutions Radio Equipment after the 2008 conference and then obtained a grant last November and purchased twenty of them."
 
While not ideal for some listeners, Audio Reader found that people who are most successful with the Solutions Radio are "people who are living with a computer literate person (spouse or children) and there is internet already in the house but for whatever reason the regular radio signal is not good.  Then they can use the internet radio and never touch a keyboard.  I have some listeners whose phone, cable and internet are "bundled" into one fee.  Since they are paying for access anyway, it is fairly easy to convince them to use this machine," said Sampson.  They have also set up these radios in therapy rooms and salons at nursing homes and retirement centers.
 
"When you get the radio explained and get them set up, they cannot believe how clear the signal is.  It covers areas of Kansas where our regular broadcast signal cannot, does not, never will go.  I have a social worker in Salina who recommended a client get this radio and my engineer went out and installed it.  Now, the client doesn't want any other services -- she just listens to the radio!
 
Digital SAP
 
There have been a number of stations around the country that made the decision years ago to broadcast via their SAP channel of their televisions rather than the side-channel of their radios.  When television stations were instructed to begin broadcasting digitally, it forced a certain amount of panic among those RRSs that were broadcasting on the SAP channels.  AINColorado depended on their SAP broadcasts and, rather than look at stopping their broadcasts, they decided to investigate what a digital SAP broadcast would look like and how it could happen.
 
David Dawson, Executive Director of AINColorado, said "AINColorado has been broadcasting on the digital transmitters of Rocky Mountain PBS since February, 2009.  There are four transmitters in the RMPBS system covering the state." Much of the initial broadcast time was devoted to stabilizing the encoding equipment, establishing a permanent associated audio channel location for AINColorado, and scanning the receivers prior to shipment to listeners.  
 
"By far the biggest single challenge has been the design and development of the digital receiver," said Dawson.  AINColorado lead the charge to develop this new technology.
 
The station is proud that, "A truly high quality, clean signal now exists for the blind listeners of AINColorado to utilize when they are using audio information programming.  The .5 digital associated audio channel is broadcast at 100%
transmitter power of the main audio and, thus, gives AINColorado the range of all RMPBS broadcasts.  The blind AINColorado listener now enjoys the same quality sound as sighted persons using the digital technology."
 
HD-Radio
 
IAAIS has been interested in HD Radio since it first burst on to the scene several years ago.  The primary advantage of HD Radio is that the radios would be available off the shelf, and RRSs would no longer be in the business of supplying receivers or equipment to their customers.  Conditional access HD (CA HD) radios have been proven in concept and demonstrated at the most recent conference by Dice Electronics and NPR Labs, but are not readily available.  There are no RRSs using HD Radios for their broadcasts at this time, although the Corporation for Public Broadcasting (CPB) has added CA HD to its fundable digital conversion grants.  IAAIS and NPR have a pending request to the Public Telecommunications Facilities Program (PTFP) to establish a central hub. 
FMeXtra
 
FMeXtra is another type of digital radio.  This is a technology that has been showcased at IAAIS conferences by Norman Miller in Colorado.  FMeXtra broadcasts a digital signal in virtually the same subcarrier location as the analog signals.  The signal also has the advantage - as with other digital signals - of being split into multiple broadcasts from the same station.  
The Minnesota Radio Talking Book Network made the decision to purchase replacement analog radios in 2001, when a study revealed the poor quality of all analog radios.  At that time, there really were no other options for good digital, yet the FMeXtra models that were available were not appropriate for side-channel broadcasting.  It was obvious that the MN RTB was going to have to partner in the design of the future radio. 
 
The testing, which began in 2008, was thorough, putting the new radio through all the different possible mistreatments that might be expected in Minnesota, including leaving it out overnight in sub-0 temperatures.  Each test resulted in additional changes.  The first 100 radios were delivered in July of this year, and those will be delivered to customers within a small listening area, looking for additional information on their success. 
 
Since the station covers the entire state of Minnesota, it used to be that radios needed to be tuned before sending them out, however the FM eXtra radios have the capacity to look for the strongest available signal automatically.  If the radio is in an area that does not have a digital signal, the FMeXtra will fall back to a programmed signal, analog or digital.
 
MN RTB Network expects that the full release of the radio should be happening in early fall of this year.
-Stuart Holland
Member Benefits
IAAIS Program Share Logo
 
The new Program Share section on the IAAIS web site is designed to be simple for both sighted and non-sighted members.  Members will go to the page, click a show to download, and put it right on the air.  It sounds simple, and it's not really much more complicated than that.
 
Already nearly 40 IAAIS member audio information services have signed up for the new program share.  Each service now has a folder of their own, with upload password, where they can put programming to share.  Each service controls their own folder, and may also upload web pages or documents, graphics, photographs, videos, or whatever else might be shared.  New sub-folders can be created, such as a book title folder, with all the readings of the book contained within.  Not all services will be uploading programming to share, of course, but the folders are open and available for any to do so.
On the IAAIS Program Share site you'll find a Start page, which will tell you everything you need to know to get started.  You'll find an Upload Help page, and a Download Help page, which should answer any question you might have.  You'll also find software you might need, like the excellent FTP upload program FileZilla and the Levelator.  All software is free.
 
Once a service uploads a program for the first time, they contact the Link Administrator, Dave Binkley, who will then add a link to that program on the share page.  If it's a weekly or monthly program, the service will update with a new show with the same name each week or month,  and nobody will need to be notified.  Dave will include in the show's listing an approximate time it's updated each week or month.  Programs will be in MP3 form, compressed to about ten to twenty megs per hour show.
 
Services looking to download programming will simply have to go to the home page, go down the list of programs, and right click to select the program they want to save.  If you don't use a mouse, you can "right click" by typing shift/f10, and there are several commands that are used with various screen reader and browser combinations.  You can also go directly to any service's folder and see what's in it.
 
The Program Share site has a small dedication to the memory of Bob Brummond, a long time IAAIS board member who worked hard to find a way we could share programming, and you can read a little about Bob on the site.
 
The Program Share site is designed to be easy to use for both uploaders and downloaders, there are hundreds of hours of quality programming you can use today, and it isn't going to cost you a dime.  If your service is looking to expand the hours of programming you provide, and you're looking for a few good readers, you may find that the Program Share is one of the best benefits that comes with membership in IAAIS.
 
To find out more about using the IAAIS Program Share, visit the web site, at http://iaais.org/programshare.    
-Art Hadley 
Member News
In Touch Networks Looks to the Future

In Touch Networks announced that a Letter of Intent was signed to transfer operational and financial control of the network from the Jewish Guild for the Blind to Contribute Media, Inc., a news and information company that covers the people and ideas of philanthropy.  The transfer is to be finalized before October 1, 2009.  In Touch Networks will continue to operate from its existing facilities at 16 West 65th St., in New York City pending the development of new offices and studios.  All programming will be maintained without interruption throughout the transition period and the current staff will be offered positions with the new team.
 
In Touch Networks, a 501 C (3) non-profit charitable corporation was formed in 1978.  Operational and financial control of In Touch was assumed by The Jewish Guild for the Blind in 1992.  In 2003, a complete state-of-the-art studio facility was created to accommodate In Touch operations and broadcasts.  In 2008, with resources becoming increasingly strained, funding for In Touch Networks was substantially reduced.  Though The Guild has supported In Touch operations for many years, it had become apparent that the goals of the Guild had become more focused on the medical needs of the visually impaired. 
 
In November 2008, concerned individuals began to seek new sources of funding that would permit In Touch Networks to maintain its excellent programming service as well as expand its programming content and take advantage of new technologies.  "There are exciting potentials for the future of the service under the auspices of Contribute Media," says In Touch Station Manager, Gail Starkey.  "Moving forward, we will be able to explore developing trends in programming and new ways of distribution to serve our affiliates and our audience.  I look forward to not only continuing our broadcasts via the NPR Satellite System and over our internet stream, but to augment our local broadcasts with transmission via HD radio." 
 
Contribute Media, Inc., offers exclusive, in-depth, independent news coverage and information services and relevant propriety 2.0 technologies to the global philanthropic community. 
-Gail Starkey
Crossing Borders
China Hopes to Begin a Nationwide RRS
 
When Minnesota's Radio Talking Book Network decided to adopt the FM- eXtra digital radio system as their new distribution technology, they ended up working with the Chinese manufacturing partner of Digital Radio Express-the developer of the technology, for creation of the final product. Exchanging information back and forth with Chinese manufacturers, perfecting the model that will be used, apparently stimulated conversation in the Chinese government.

In late July, Minnesota's Dave Andrews flew to China as an advisor to help them set up a nation-wide radio reading service, using the FM-eXtra technology that was developed in conjunction with the Minnesota Radio Talking Book Network.  The time-line for implementation is still not finalized, but they would like to have something starting as early as next year.

There are multiple challenges for China to face, including the huge distances, the lack of infrastructure in some areas, and the numbers of native languages in the country. There are as many as ninety languages spoken in China, belonging to six major language groups. Digital radios offer the possibility of dividing the signal into more segments, so more minority language issues can be addressed.  Further, they are considering serving from 200 to 500 cities around China with as many as three million listeners, all in a fairly fast timeframe.
-Stuart Holland

A Step Further
Community Based Employment Programs Helps Individuals and Radio Reading Services in Massachusetts
 
Staff trainer Jason Rufo showing trainee Javier Rodriguez computer applicationsOver the years, Audio Journal of Worchester, Massachusetts has had several successful interns from a variety of institutions but realized that, as an agency serving individuals who are blind or visually impaired, it could do even more to offer direct help.
 
A few years ago, one of those interns was a highly educated and skilled young blind man, and the experience was so successful that it led to them hiring the gentleman.  Today, he is Development/Outreach Coordinator.
 
This opened the doors to five more young blind interns, and caught the attention of the Massachusetts Commission for the Blind. The MCB is extremely concerned with the 70% unemployment rate among able blind individuals and has established a Community Based Employment Service program. The Massachusetts Reading Network affiliates, of which Audio Journal is one, led by flagship station Talking Information Center, are qualified to participate. The program is a step above an intern program, lasting 13-14 weeks and designed to lead directly to employment. The participating agencies are compensated by the Commission and other sponsorship opportunities exist.
 
This program is important for those served because it can provide:
  • core job skills, content for a resume
  • interpersonal and social skills
  • a source of self-discovery: which skills exist; which need more work
  • a source of independence and pride
  • an opportunity to learn and apply responsibilities
  • an introduction into the world of nonprofits and volunteering
  • experience working in a professional atmosphere
  • experience learning and working with adaptive technology
Trainees at Audio Journal are exposed to the administrative and technical aspects of the service. Once a candidate is trained, it provides a great source of labor for our efforts. We have found our previous trainees to be particularly adept at audio editing, a major help with our daily production requirements. Adequate staff time must be factored in.
 
Sponsorship of the Community Based Employment Service program helps cover the expenses of staffing, adaptive technology, supplies, and a small stipend for the trainee to address transportation issues, one of the major challenges they face. Still in its infancy, this program has the potential to be a source of income for radio reading services and even more importantly a chance to change the lives of the participants.
-Vince Lombardi 
 
Editor's Note: At this year's annual IAAIS Conference, many ideas were shared about how to take the resources radio reading services have at their disposal and take them a step further to be of even greater benefit to their communities.  This article is the first in a series that we will be running looking closer at some of the programs and services that were discussed. 
 Member News

NFB and NFB-NEWSLINE Promote Literacy with Braille Coin

The United States Mint, in cooperation with the National Federation of the Blind, has released the Louis Braille Coin to commemorate the 200th anniversary of the birth of Louis Braille.  A portion of the money from sales of the 2009 Louis Braille Bicentennial Silver Dollar will be used to support the NFB's "Braille Readers are Leaders" campaign.  The campaign is a national initiative created to double the number of blind children learning Braille by 2015. 
 
According to Dr. Marc Maurer, President of the National Federation of the Blind, "If the blind can read, the blind can achieve.  The Louis Braille Bicentennial Silver Dollar celebrates the man who gave literacy to the blind."
 
The NFB has created several public service announcements for airing on radio reading services that provide information on the great benefit of Braille in the lives of blind and visually impaired individuals.  These announcements also illuminate the current crisis and address how proceeds from the Louis Braille Bicentennial Silver Dollar will help to reestablish the prominence of Braille in the lives of blind and visually impaired children so that they can lead full and successful lives and are available in lengths of thirty seconds, one minute, and two minutes. These public service announcements may be found at http://www.nfb.org/nfb/Braille_Coin_Press_Kit.asp?SnID=2060852492
 
Please let the NFB know if you play these announcements by contacting Renee West, NFB-NEWSLINE� Marketing and Outreach Manager at rwest@nfb.org.
 
Notes From Other Members
  • TRRS Staff Receives AwardTriangle Radio Reading Service is proud to announce that the Technical Committee was presented a Triangle Access Award by the Alliance of Disability Advocates/Center for Independent Living.  The award was for their work breaking communication barriers for people with disabilities.  The committee devised the way to put the TRRS ad programs (grocery ads and drug and department store ads) onto the website for downloading as podcasts.  They also researched and found the best way for TRRS to broadcast their signal after the television digital transition which took away one of the signal hops to the transmission site.  The TRRS board of directors believes that these volunteers deserve this sort of recognition.

Pictured: Fred Brack, Richard Dunnagan, Mike Stephens, Mike Lewis, Duane Reaugh, Greg Seamster, and Richard Paschal, Chairman of the Committee

Florida Stations Lose State Funding
 
For more than 20 years, Radio Reading Services in the state of Florida have been funded by a grant from the Department of Education.  This year the grant was "transitioned to the Newsline Program under the purview of the Division of Blind Services" as stated in the legislation of the Florida House of Representatives. 
 
There are eleven Radio Reading Services in the state with only nine receiving state funds.  As a result of the cuts, the Radio Reading Services at two Florida stations, WFSU in Tallahassee and WMFE in Orlando, were dissolved. Others like WUFT in Gainesville and WQCS in Fort Pierce reduced staff.  "I have not heard yet about any cuts to our service at WLRN," said Mario Lozada station manager in Miami, "I hope we can continue to serve our population, because this is truly a travesty." 
 
Other stations in Florida including WJCT in Jacksonville, WSRE in Pensacola and WGCU & WMKO in Fort Myers are receiving support from parent organizations with expectations of securing other funding sources.  "The Radio Reading Service is the only service of its kind on the First Coast and one of our flagship programs to the community," says WJCT President and CEO Michael Boylan, "We will do everything in our power to ensure its viability."
 
A Florida consortium of services was formed in order to generate ideas and to ensure effective communication during this process.  Additionally, a letter to the Governor's office was drafted on behalf of the International Association of Audio Information Services Board of Directors by President Kim Walsh and forwarded to Education committee members, key committee leaders and each district representative in the state.  
-Pervalia Gaines 
Writer's Guidelines
Send us your station's latest news and accomplishments!  In November, we'll publish information from our member stations in our Station News section.  Station News should be no more than one paragraph.  Photos are welcome and encouraged.
 
We're also taking article submissions.  Articles can be on a variety of topics of interest to the IAAIS community: technology, volunteers, fundraising, you name it!  Full articles should be no longer than one page typed in Arial 10 pt font or Times New Roman 12 pt font.  Photos are welcome and encouraged. 
Email submissions for the August issue to Marjorie Wiliams at mwilliams@oblatesusa.org by October 1.