momentum logo  - a monthly leadership newsletter from Karlin Sloan & Company
November 2008
Volume V, Number 11
Karlin's Pic

    Letter from the CEO
    
Greetings from Chicago.

This is a new era, and a discussion of our nation's new President Elect, his message and the success of his campaign  is the most important thing we can talk about together in service of becoming the best leaders we can be in this Age of Interdependence. These issues transcend party lines, and go to the heart of engaging those around us to address significant upheval from a positive perspective.

Barack Obama is a candidate who has tapped into the key messages of Smarter, Faster, Better leadership; that leaders of the future are able to ask questions, to empower others, and to look for positivity and opportunity. They inspire hope rather than fear, and lead based on a focus of becoming "better with" others rather than "better than" others.  His campaign was successful based on this philosophy, and we as business leaders have a lot to learn from this unlikely candidate:

1.) Don't demonize your competition.To the frustration and discomfort of many Americans, Obama refused to focus on the problems of his opponent, and demonstrated during debates his agreement with John McCain. What a shock, aligning with shared beliefs, showing similarities and areas of agreement! In both candidates speeches of the night of November 4th a spirit of mutual respect and collaboration for the betterment of the whole permeated the night, and the opportunity for working together rather than against each other seemed palpable.

2.) Surround yourself with smarts. The ingenious nature of the internet based Obama campaign was the product of a team of very smart people who's job was to come up with a new kind of voter outreach. Suddenly smart people were coming out of the woodwork to help, because they were asked to. Which leads me to the focus on empowerment.

3.) Empower others.  People want to contribute. They want to be a part of something greater than themselves. As we lead our organizations, remember that your message with be received by your direct reports and your teams when you establish that you trust them to do the job, and you have high expectations.
The campaign was successful in empowering people across the country to feel a sense of ownership and personal responsibility for our country's future, specifically by setting the expectation that through hard work they would prevail. 

4.) Focus on "We" versus "Me". Share the burden and the responsibility.  Many great leaders, Lincoln, FDR, Winston Churchill, have asked for their citizens to get ready to sacrifice for the greater good. Great leaders don't (and can't) stand alone.

5.) Strive to be Better With versus Better Than.  I leave you with a quote from our President Elect on the night of November fourth, 2008:

"So let us summon a new spirit of patriotism; of service and responsibility where each of us resolves to pitch in and work harder and look after not only ourselves, but each other."

If we look at this quote and think of how our businesses would benefit from such a message, how we have an opportunity now like no other. It is the opportunity to create community and commitment in our organizations. It is the opportunity to create a new, healthy economy where we use our gifts and talents to change the world for the better.

Imagine that our organizations become centers of a new kind of excellence, loyalty, and contribution, where employees and employers feel a sense of purpose and collaboration, where they know they are valued and valuable to society.

This is what I'm working for, and I know you are too. Thanks to all of you. As you work toward a positive future, remember your own resilience, your ability to take change in stride, to bounce back from hardship and retain your hope.

Karlin Sloan
CEO
Karlin Sloan & Company
What is Resilience and Why is it so Important Right Now?
by Dr. Alan Graham, Ph.D. 


The Merriam-Webster's Collegiate® Dictionary, Eleventh Edition defines resilience as, "an ability to recover from or adjust easily to misfortune or change." Reivich and Shatte identify four uses for resilience. Many individuals must call on their reserves of resilience to overcome the negative experiences of their childhood.  Abuse, divorce, poverty, and neglect can weigh heavy on those who have experienced any of them during childhood.  Resilience helps to contain the damage of these experiences and help the individual live the life they want.  Resilience also helps us steer through the everyday stresses and hassles that fill modern life.  A third use of resilience is to help us bounce back from adverse events such as job loss, divorce, a death in the family.  We can become either helpless or resigned to our fate or can use our internal resources to bounce back.  Finally, resilience helps us reach out into the world and find renewed purpose and meaning in life.  This allows us to achieve what we are capable of.

There has been much research in the past fifty years about resilience, mostly about children growing up in difficult circumstances.  How did at least a third of these children become successful, resilient adults? Researchers identify a number of positive protective factors that are common to these children.  Primarily, there was a caretaker in their environment who believed in them, such as a parent, relative or teacher.  These kids also had a positive social support network, such as involvement in a church or community group.  What traits do these kids display?  They feel confident in their ability to problem solve, make decisions and communicate.  They are empathic, work well with others and are willing to ask for help and give help.  Additionally, they view mistakes as obstacles to overcome; they set realistic goals and they are internally driven.
So, if an individual did not have someone who believed in them or had little social support and has few resilient traits, is that individual doomed to a life of adversity and misery?  More and more evidence is indicating that this is not the case. 

Resilience skills can be learned.  While we cannot change the events of our past or the world around us, we can change the way we think about those events.  One of the ways we can start changing our resilience mindset is to be more realistic in our thinking.  By accurately assessing one's own strengths, identifying the true causes of problems and evaluating oneself and others, we get a truer picture of the events unfolding around us and our level of control over those events. 

Many people tend to view events in an overly positive way while many others are overly pessimistic.  Reivich and Shatte believe that developing "realistic optimism," the ability to maintain a positive outlook without denying reality, actively appreciating the positive aspects of a situation without ignoring the negative aspects, helps to build resilience. In "The Resilience Factor"(2002), they offer seven skills an individual can learn that can build resilience.

1.    Learning your ABCs - a technique whereby you learn to identify your thoughts and how they affect your feelings and behavior

2.    Avoiding thinking traps - a technique to identify the thinking mistakes that people regularly make when faced with adversity

3.    Detecting icebergs - a technique for identifying deep beliefs and determining when they are or are not working

4.    Challenging beliefs - a technique to test the accuracy of your beliefs

5.    Putting it in perspective - a technique to deal with the "what-ifs" so you are better prepared to deal with the real problems that come along.

6.    Calming and focusing - a technique designed to help you stay calm and focused during stressful times.

7.    Real-time resilience - a technique whereby you can quickly change your counter-productive thoughts into more resilient ones.

Research has identified more techniques that can build positive emotion and optimism.  Seligman and Peterson have examined the "Three Good Things" procedure as a means for boosting optimism.  In this exercise, an individual writes down, on a daily basis, three good things that happened that day.  Next to each entry, the person writes down why the good thing went well.  In this way, the writer comes to see that they had an impact on the event.  This method has been shown to build positive emotion and optimism over time as long as the individual continues to practice this exercise.  Just like with physical exercise, we need to exercise our optimism "muscles." 

By continuing to "work out," we build our resilience and are better able to overcome our negative past experiences, steer through the everyday stress of life, bounce back from adverse events, and reach out into the world and achieve our purpose.


In This Issue
Resilience
Quotations
Reinvention


Quotations

"The leaders I met, whatever walk of life they were from, whatever institutions they were presiding over, always referred back to the same failure - something that happened to them that was personally difficult, even traumatic, something that made them feel that desperate sense of hitting bottom--as something they thought was almost a necessity. It's as if at that moment the iron entered their soul; that moment created the resilience that leaders need."
   -Warren Bennis

"Fall seven times. Stand up eight. " - Japanese Proverb

"That's my gift. I let that negativity roll off me like water off a duck's back. If it's not positive, I didn't hear it. If you can overcome that, fights are easy." - George Foreman

"Our greatest glory is not in never falling, but in rising every time we fall." - Confucius


"A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty."  - Winston Churchill

Resilience Questionnaire

  How resilient are you? Take a moment to peruse these statements, and see if you agree.

I'm able to adapt to change easily. 
  
I feel in control of my life.  
 
I tend to bounce back after a hardship or illness.
   
I have close, dependable relationships.  
 
I remain optimistic and don't give up, even if things seem hopeless.    

I can think clearly and logically under pressure.
   
I see the humor in situations, even under stress.  
 
I am self-confident and feel strong as a person.  
 
I believe things happen for a reason.    

I can handle uncertainty or unpleasant feelings. 
  
I know where to turn for help.    
I like challenges and feel comfortable taking the lead.
   
Credits: Based on the Connor-Davidson Resilience Scale (CD-RISC), Connor K.M., Davidson J.R. ©2003.
RE:INVENTION and RENEWAL
A New Way of Dealing with Layoffs


In order to address our client's needs, we at KS&C have created a new set of programs:
Re:Invention - for outplaced managers and executives, and
Renewal - for those who remain after a significant layoff.

Our new programs are focused on empowering individuals to create a positive future vision, and to make that vision a reality.

 To find out more, please contact us at clientrelations@karlinsloan.com.

 
Smarter, Faster, Better
Reading Groups

SFB Book Cover
As more organizations begin to focus on long-term thinking, they realize their executives and managers need to focus on becoming Smarter, Faster, and Better in this Age of Interdependence.

To get the most out of this book for your organization, we invite you to recruit a reading group with your colleagues or team.

Use this as part of your organization's leadership development initiatives, or to test the interest in one. Or, use it to create new relationships and expand your network.

Reading and then talking with colleagues about what you are reading and how to apply what you are learning in your own work and life can be a powerful way to learn, to get support and get to know others on a deeper level.

In support of setting up your own readers group we've provided guidelines for setting up your group. To request that our guidelines be emailed to you for free, please email us at getinfo@karlinsloan.com.
 
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be the change.