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TOP OF THE WEEK TO YOU!
(by realwired! CEO, Brenda Dohring Hicks)
Top of the Week to You! is designed to offer the inside scoop and latest of what's important in the world of technology as it relates to the commercial real estate industry. | You Don't Know What You're Doing
As long ago as 1931, the distinguished American economist, William Edwards Deming said, "If you can't describe what you are doing as a process, you don't know what you're doing!" We know this to be true, but dang it's hard. I eat, sleep and breathe process and yet most days, I kick and scream along the way, knowing it's the only way I can run a successful company and have a life.
The problem is even for those that have more interest in and are better at process than I, like the wonderful people in my company, process is hard and just when you get it "right", something changes and it needs to be tweaked. In writing software or just implementing software, it remains difficult to describe and then build something that adds great value to the people who use it. Everyone wants it to make things better. They even buy into the fact that it will make things better. It's the getting there...getting a highly functional business process implemented.
Most things we do are never written down as a single contiguous process. It's a good way to learn, but not the best way. We learn by "doing". Think about how often you read directions about how to do anything. Yep, you're in good company. Nonetheless, someone had to write those directions and a lot of hard work went into it. Is it worth it? Of course. And we appreciate it when we need the one piece of information among the many that seemed completely useless to us.
So back to what you and I do everyday. Work inside and outside of our own and other people's processes, or are a part of the planning for implementation of a new process. It seems at best, we seek to articulate what we want across several different options and methodologies and end up with something we're generally happy with. At worst, we don't do the difficult work of reviewing and documenting a sound process methodology and re-invent the wheel with each new business process development need.
Today I'm just speaking with you about why we get frustrated and even irritated. I don't have the answer. Nobody does, because there isn't one...there are a lot of answers. A lot of answers, because there are a lot of questions. That's what getting through a process is. Taking it in small steps helps. Working without absolutes helps and having a process for how you work through processes helps. Yes, I really did say that. So the truth is Deming was right and so are we. We know a lot because we know "how" to describe things. What we fight is turning what we know into good process. I'll continue to work on it if you will.
Click here to join our blog discussion or simply shoot me an email when you get a chance. |
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Hot Deals/Leads
Jamba Juice Co. trades as Jamba Juice at 570 locations nationwide. The shops, offering healthy juices and blends, occupy spaces of 1,100 sq.ft. to 1,300 sq.ft. in airports, endcaps, malls and lifestyle, power and strip centers. Plans call for 200 openings throughout AZ, CA, CO, metro CT, FL, HI, IL, NJ, NV, NY, OR, TX, UT and WA during the coming 18 months. Preferred cotenants include grocery stores, bookstores, gyms, movie theaters and coffee shops. For more information, contact Department of Real Estate, Jamba Juice Co., 6475 Christie Avenue, Suite 150, Emeryville, CA 94608; 877-735-2622; Web site: www.jambajuice.com.
Bruster's Real Ice Cream operates 262 locations throughout AL, AR, FL, GA, IN, KY, MD, MS, NC, NH, NY, OH, PA, SC, TN, TX and VA. The ice cream shops occupy spaces of 1,200 sq.ft. in freestanding locations and endcaps with a drive-thru. Growth opportunities are sought throughout the existing markets during the coming 18 months. Typical leases run 20 years with options. Specific improvements are required. For more information, contact Bruster's Real Ice Cream, 730 Mulberry Street, West Bridgewater, PA 15009; Web site: www.brusters.com.
Camille, Inc. trades as Denny's at eight locations in CA. The restaurants occupy spaces of 5,000 sq.ft. in freestanding locations and pad sites. Growth opportunities are sought throughout the existing market during the coming 18 months. A land area of one acre is required for freestanding locations. For more information, contact Camille, Inc., PO Box 15490, Long Beach, CA 90815.
Quicksilver, Roxy and DC Shoe operate at 120 locations nationwide. The stores offer men and women's surfing and skateboarding apparel, footwear and accessories. Quicksilver occupies spaces of 3,500 sq.ft. to 4,500 sq.ft., Roxy occupies spaces of 2,000 sq.ft. and DC Shoe occupies spaces of 2,500 sq.ft. in malls, tourist centers and urban/downtown areas. Growth opportunities are sought nationwide during the coming 18 months, with representation by Urban Retail Real Estate Group, LLC. For more information, contact Urban Retail Real Estate Group, LLC, 606 Post Road East, Suite 595, Westport, CT 06880.
Bachrach Clothing, Inc. trades as Bachrach at 51 locations throughout major metro markets nationwide. The upscale men's apparel stores occupy spaces of 3,500 sq.ft. to 4,500 sq.ft. in malls. Plans call for five to 10 openings nationwide during the coming 18 months. Typical leases run 10 years. For more information, contact Bachrach Clothing, Inc., 4 Causeway Road, Vineyard Haven, MA 02568; Web site: www.bachrach.com.
Eblens Clothing & Footwear operates 28 locations throughout CT, MA and RI. The stores, offering brand name urban apparel and footwear for the entire family, occupy spaces of 5,500 sq.ft. to 6,500 sq.ft. in freestanding locations, downtown areas and neighborhood strip centers. Growth opportunities are sought throughout CT, MA, NJ and RI during the coming 18 months, with representation by New England Retail Properties, Inc. The company prefers to locate in high-traffic urban retail areas. Preferred demographics include a population of 50,000 within five miles earning $40,000 as the median household income. For more information, contact New England Retail Properties, Inc., 150 Hartford Avenue, Wethersfield, CT 06109; Web site: www.newenglandretail.com. Like these leads? Want more? Go to the Dealmakers website for a Free Subscription. The Dealmakers, the nation's weekly news source on retail real estate. |
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