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TOP OF THE WEEK TO YOU!
(by realwired! CEO, Brenda Dohring Hicks)
Top of the Week to You! is designed to offer the inside scoop and latest of what's important in the world of technology as it relates to the commercial real estate industry. |
Success Equals Communicating to Largest Audience
I used to think that communicating to the largest audience possible ensured success. Now I know better...so do you. Communicating to the largest targeted audience that cares about what we are communicating is key and is now also very much within our reach. That makes everyone a lot happier. Believe it or not, as all the "over-communicating" which occurs as we muddle through social networking matures, we are all going to speak to and learn about things that matter without incurring all the clutter.
We will be communicating the "results". It's sort of like a science project that has no value until the results are communicated. It's this communication that makes things work. To be successful, we all need to figure this out. It's not possible to compete otherwise...not in a science fair and not in business.
This level of interactive communication, not just non-interactive distribution of information, is what Web 2.0 is really all about. It is about communicating and connecting in our changing world. It's not a giant block party; it's an added and different dimension -- another choice. For those of us in real estate, technology is applied science. The goals of our projects/experiments are to help people get transactions done. The method we use to accomplish this is always going to be a function of our interests, strengths and target audience. We can make it easy or make it hard. Blogging is one example. I run into many people who tell me they like this newsletter, but believe the blog will require them to join in, taking more time and making it harder. On the flip side, some people like interaction and when something hits, they want to share it. Blogging helps them stay connected.
If you're not communicating using Web 2.0 tools, so be it. Don't succumb to the fear of being left behind. Don't feel you're destined for failure because you don't understand it. That's a flawed hypothesis. At some point, you'll be moved into some type of action and whatever it is, it will take time to play out. You'll have success and setbacks. It will seem like a waste of time and it will seem like the best thing you ever did. Just know that the tools and opportunity are there for the taking when you are ready. I hope you'll take some time to incorporate how two-way communication can help your business, because I believe it can. And for some fun, check out this link...it's succinct and you may find it insightful. Social Media in Plain English from one of my favorite companies Common Craft.
Remember, if you want to share some of your thoughts, it's easier now because we have a blogging component to RealWired! News.
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Sales/Marketing Tip
No Illusions
I have no illusions that any particular prospect will buy. It's pleasant surprise when they do and no real disappointment when they don't. I have no illusions that prospects will tell me the truth. My selling experience tells me that people will say almost anything to avoid dealing with uncomfortable issues. People who tell me that they'll surely buy, frequently don't. People who say they have no real interest often become customers. I listen, but I don't believe. I just ask another question. I have no illusions that the phone will ring on this end. So I spend significant time making it ring on the prospect's end. The connection is the same anyway. I have no illusions that my website, or advertising will sell anything for me. At best they'll get my phone to ring. I'll still have to sell. And the cost of marketing created prospects is higher than that of prospects that I call myself. I have no illusions that my business will be referral-driven. Referrals come from providing good service and asking for them. Do a good job and getting some is a given. I certainly won't depend on them for meeting my ambitious goals. I have no illusions that I'll like my job every day. But, heck, some days I don't even like chocolate cake. So what? If selling were always pleasant I wouldn't make the big bucks. Everyone would do it. I have no illusions that people will call me back. I'll just call them again or call someone else. There's no shortage of people to call. I have no illusions that people will show up for appointments. I schedule my meetings at my office so that if they don't show I can still use the time to make calls. I have no illusions that the next book I read or CD I listen to will reveal the killer closing secret. I know that selling is about plans, and execution, questions, commitments, and decisions. I have no illusions that I have no illusions. But, I'm looking out for them. They get in the way of making sales.
Mark Fitzgerald, Sales Training Institute, Inc., Tampa, Florida provides this column weekly. Mr. Fitzgerald provides both group and customized sales training for professionals and companies. For more information, please contact him by telephone at 813-831-5555 via email at mark@saleskills.com or visit www.saleskills.com. © Copyright Mark Fitzgerald, 2009, All Rights Reserved. | |
Hot Deals/Leads
American Dairy Queen trades as Dairy Queen, DQ Grill & Chill and Orange Julius at 5,893 locations nationwide and internationally. The dessert shops/restaurants, offering burgers, ice cream, smoothies and fries, occupy spaces of 2,600 sq.ft. to 3,600 sq.ft. in freestanding locations. Plans call for 50 openings nationwide during the coming 18 months. Typical leases run 30 years. Preferred cotenants include Target and Wal*Mart. Preferred demographics include a population of 30,000 within three miles earning $35,000 as the minimum household income. Major competitors include Burger King, Culvers, McDonald's, Steak & Shake and Wendy's. A land area of 34,000 sq.ft. is required. For more information, contact American Dairy Queen, PO Box 390286, Minneapolis, MN 55439-0286; 952-896-8604, Web site: www.dq.com.
Wendy's International, Inc. trades as Wendy's at 6,500 locations nationwide and internationally. The fast food restaurants occupy spaces of 2,800 sq.ft. to 3,300 sq.ft. in freestanding locations, lifestyle, power and strip centers, in addition to urban/downtown areas. Growth opportunities are sought nationwide during the coming 18 months. Typical leases run 15 years with 15-year options. Preferred demographics include a population of 20,000 within two miles. A land area of one acre is required for freestanding locations. For more information, contact Kris Kaffenbarger, Wendy's International, Inc., One Dave Thomas Boulevard, Dublin, OH 43017.
Shakey's operates 200 locations throughout AL, AZ, CA, GA, WA and WI. The casual dining restaurants occupy spaces of 5,000 sq.ft. to 7,000 sq.ft. in endcap spaces, freestanding buildings and power, community and lifestyle centers. Plans call for five openings throughout San Diego, CA during the coming 18 months, with representation by Lee & Associates Commercial Real Estate Services. Patio space is required. The company prefers to locate in existing restaurant spaces in areas with a strong daytime population. For more information regarding Shakey's, contact Brian Bielatowicz, Lee & Associates Commercial Real Estate Services, 25240 Hancock Avenue, Suite 100, Murrieta, CA 92562.
Blinds to Go, Inc. trades as Blinds to Go at 120 locations throughout CT, DE, FL, MA, MD, MI, NJ, NY, PA and VA in addition to Ontario and Quebec, Canada. The stores, offering a selection of custom-made blinds and shades, occupy spaces of 3,000 sq.ft. to 4,000 sq.ft. in endcaps and freestanding locations. Growth opportunities are sought throughout Boston, MA during the coming 18 months. Typical leases run 10 years with three, five-year options. A turnkey is preferred. Preferred cotenants include Home Depot, Lowes Home Improvement and regional malls. The company also operates under the trade name Le Marche du Store throughout Quebec, Canada.For more information, contact Yves Pardo, Blinds to Go, Inc., 3510 St. Joseph Boulevard East, Montreal, Quebec, Canada H1X 1W6; Web site: www.blindstogo.com.
Like these leads? Want more? Go to the Dealmakers website for a Free Subscription. The Dealmakers, the nation's weekly news source on retail real estate. |
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