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TOP OF THE WEEK TO YOU!
(by realwired! CEO, Brenda Dohring Hicks)
Top of the Week to You! is designed to offer the inside scoop and latest of what's important in the world of technology as it relates to the commercial real estate industry. |
Competition, Change, Self Focus and Guilt
Do you have what it takes right now to feel good about what you're doing to earn your living in commercial real estate? I'm betting you do. Those of us in commercial real estate are comfortable in a really competitive arena. Thank goodness, because today it's vital given the changing landscape and a myriad of predictions of where we'll be over the next few months and into the next couple of years. We all know that there are cycles...we're ok with that, but the last cycle was so long ago that a good many have forgotten how to move in new circles, change gears, find new opportunities etc, etc. I had an enlightening moment a few weeks back while talking to a dear friend who, like me, has been in this business for more than 20 years. I shared with him that I tend to describe myself as Schizophrenic, which I used because I get terribly bored on a single path. My friend claimed to suffer from a similar affliction, yet he chose to refer to it as "I am constantly reinventing myself" - a much better descriptor. And so I've changed and now claim "reinvention" as my affliction. Maybe it's a good affliction for all of us to have.No matter what area of real estate we practice, there is strong competition and a need to be "reinventing" on a regular basis or at least looking critically at what might need reinventing. The best place to start the reinvention is with ourselves. Get self-focused. We know for sure that we have very little influence on others to change, so that's certainly not a productive route to take; particularly today when we all seem to have to do a lot more to get the same results as we were getting 12-18 months ago or more.If we continue to be self-focused, the rest will take care of itself. It may sound a little selfish and you might feel a little guilty, but that's a good thing. I am always reminded (quite strongly, I might add) of the importance of being self focused when I'm in a triathlon. While I relish the "distractions" and the energy emanating from those competing, I know I am not really qualified to compete with most of the racers because of the level of training I am willing to commit to. It's important for me to focus on me and what it takes to finish. It's a real push for me.
It's that type of self focus that keeps me committed to doing what I can to keep our industry moving in the right directions relative to using the best processes and technologies to enable us to be equipped for the "race". Notice I said processes before technology. Without a clear look at how you do what you do, there's no way implementing new software, buying faster computers, printers or other hardware, or equipping yourself with state of the art smart phones and other communication devices is going to help enough to matter. You might feel like you're doing something, but it's a false sense of moving in the right direction. Planning isn't sexy. It doesn't feel like true competition. It can be tedious and feel like a waste of time. But like my level of commitment and therefore my level of success in a race, only you can decide what you want out of the competition
I speak with a lot of senior people in our industry who lament about the market. It's clear they have reached some sort of comfort zone and don't feel like using their talents and years of experience to their best advantage. They don't want to change and they sure don't want to prospect for new business or try new ways of doing things to improve their business. That's actually good news for me (self focused) and you. I'm so afflicted, I feel terribly guilty if I'm not always trying something new or reinventing myself. Maybe the guilt is the answer. Maybe it's a better driving force than any of us want to admit. In these times I'll take whatever motivator gets me where I want to go. How about you?
Remember, if you want to share some of your thoughts, it's easier now because we have a blogging component to RealWired! News.
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Sales/Marketing Tip
And the Answer Is...
We are running out of time. That the Mayan calendar reportedly ends in the year 2012 has engendered stress and alarm in Starbucks dining rooms across America. Many people concluded that the world will end in that year. While I'll vigorously fight for their rights to hold this belief, logic is not on their side for there are several equally reasonable interpretations of the Mayan calendar's terminal date.
One possibility is that the Mayans did, indeed, believe that the world will end in 2012, but they were wrong.
Another possibility is that the Mayans were lousy calendar makers. They just couldn't do the math necessary to extend their calendar beyond 2012.
A third possibility is that the Mayan calendar doesn't actually end in 2012.
It turns out that, popular apocalyptic palaver not withstanding. Interpretation number three is correct. The Mayan calendar is, in effect, cyclic. In 2013 it merely resets and starts a new cycle.
That's a relief.
Either way, things didn't work out too well for the Mayans, although their thousand-year civilization lasted five times longer than our own country has so far. (Congress apparently believes that the world will end in 2012, for they spend our money like there's no tomorrow. Care to estimate our national debt in eight hundred years?)
But why should we care about any of this? Here's why, because the world is full of people who are worried about an archaic calendar that they don't understand, that people not only believe all manner of things that just aren't true, but they're cock sure of their beliefs as well. The worst part is that you and I are as egregious offenders as is anyone else.
None other than Charles Darwin said, "Ignorance more frequently begets confidence than does knowledge..."
So often our confidence is not only unjustified but actually leads us astray.
You and I are discoverers. As salespeople, we are seekers of the truth. We need to understand what is really going on with our prospects in order to rational appraise our odds of doing business and make informed decisions about how to conduct ourselves. If the odds of doing business are slight, then moving on to the next prospect is in order. If the odds are good, then we need to determine the best next step. Our success or failure hinges on figuring out things known only to our prospects, their motivations, their resources, their decision making process.
Of these, when we come on the stage, we are blissfully ignorant and, all too often, overconfident. We usually know only a little about our prospects. With more knowledge, we'd be more cautious. We'd move more slowly in conversation. We'd uncover the obstacles. Yet, optimistic, armed with shreds of information, we blunder ahead.
Ignorance launched a thousand erroneous articles and even books about the 2012 and the Mayan calendar. And millions of people believed them.
Mark Fitzgerald, Sales Training Institute, Inc., Tampa, Florida provides this column weekly. Mr. Fitzgerald provides both group and customized sales training for professionals and companies. For more information, please contact him by telephone at 813-831-5555 via email at mark@saleskills.com or visit www.saleskills.com. © Copyright Mark Fitzgerald, 2009, All Rights Reserved. | |
Hot Deals/Leads
StarFruit operates one location in Chicago, IL. The frozen yogurt shops, offering smoothies, frozen treats and parfaits, occupy spaces of 3,000 sq.ft. in downtown areas. Growth opportunities are sought throughout the existing market during the coming 18 months, with representation by Baum Realty Group. For more information, contact Anthony Campagni or Allen Joffe, Baum Realty Group, 1030 West Chicago Avenue, Suite 200, Chicago, IL 60642; Web site: www.baumrealty.com.
Ruby Tuesday operates 950 locations nationwide. The casual dining restaurants occupy spaces of 5,000 sq.ft. to 6,000 sq.ft. in endcaps, freestanding locations, malls and mixed-use and specialty centers. Growth opportunities are sought throughout MD, VA and Washington, DC during the coming 18 months, with representation by First Retail Partners. Preferred demographics include a population of 25,000 within three miles earning $30,000 to $50,000 as the average household income. The preferred average daily traffic count is 25,000 vehicles. For more information, contact Scott Theill or Roger Carlson, First Retail Partners, 720 7th Street Northwest, 4th Floor, Washington, DC 20001; Web site: www.rubytuesday.com.
Great Wraps operates 87 locations nationwide. The sandwich shops occupy spaces of 1,500 sq.ft. to 1,800 sq.ft. in malls and lifestyle, power and strip centers, in addition to urban/downtown areas. Growth opportunities are sought throughout select markets nationwide during the coming 18 months. Typical leases run 10 years. A vanilla shell and specific improvements are required. Preferred demographics include a population of 10,000 within one mile earning $35,000 as the average household income.For more information, contact Bob Solomon, Great Wraps, 4 Executive Park East, Suite 315, Atlanta, GA 30329; Web site: www.greatwraps.com.
Carrols Corp. trades as Burger King at 330 locations throughout IN, KY, MA, ME, MI, NC, NJ, NY, OH, PA, SC and VT. The fast food restaurant occupies spaces of 3,000 sq.ft. in freestanding locations. Growth opportunities are sought throughout the existing markets during the coming 18 months. For more information, contact Rick Cross, Carrols Corp., 968 James Street, Syracuse, NY 13217; 315-424-0513 Ext. 2295, Fax 315-475-9616; Web site: www.carrols.com.
Fatburger Corp. trades as Fatburger at 90 locations throughout AZ, CA, CO, FL, GA, LA, MI, NE, NJ, NV, NY, OH, PA, TX and WA. The restaurants occupy spaces of 1,800 sq.ft. to 2,200 sq.ft. in freestanding locations. Growth opportunities are sought nationwide during the coming 18 months. For more information, contact David Dale-Johnson, Fatburger Corp., 301 Arizona Avenue, Suite 200, Santa Monica, CA 90401; Web site: www.fatburger.com.
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