DiversityNursing.com exhibited at the
ASHHRA 2010 Conference
(American Society for Healthcare Human Resources Administration)
This year's Annual ASHHRA Conference was held September 25 - 28, 2010 in Tampa, Fl. The theme was "Fulfilling Our Promise - Preparing for a New Decade of Success". This was our 3rd year exhibiting at the ASHHRA Conference and many HR Leaders from all over the country visited our booth.
One of the Learning Sessions we thought would be of interest to you was given by The Joint Commission. They found that communication was identified as a root cause for 63% of Sentinel Events reported to The Joint Commission.
The Joint Commission developed a 100-page report entitled Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: A Roadmap for Hospitals. This report was written to "inspire hospitals to integrate concepts from the fields of communication, cultural competence, and patient- and family-centered care into their organizations."
The report further states, "Each hospital has a different roadmap for advancing effective communication, cultural competence, and patient- and family-centered care. Because size, setting, and resources affect a hospital's ability to create new services or modify existing programs, there is no "one size fits all" approach to these issues. This roadmap provides hospitals with direction and methods to begin or improve upon their efforts to meet the unique needs of their patients. The Joint Commission encourages hospitals to adopt a combination of the practices discussed and to use these examples as a foundation for creating processes, policies, and programs that are best suited for their organizations.
The purpose of the Roadmap for Hospitals is to inspire hospitals to integrate concepts from the communication, cultural competence, and patient- and family-centered care fields into their organizations. Recommended issues to address, example practices, and "how to" information are included to help hospitals meet their patients' unique needs."
We hope this information is valuable to you as a Nurse or Administrator working on the front lines every day.
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