| Most Powerful Six: Care about them | April 26, 2010 |
|
|
Greetings!
 I'm sure you've heard the phrase, 'people don't care how much you know until they know how much you care.'At one time, that became a bit over-used, but the truth it contains should not be minimized.
Legendary Coach John Wooten was dedicated to creating the kind of environment that would allow the talents of his team to flourish. Gallup research confirms that defining the right outcomes to measure a culture that cultivates the best from employees is not easy, but it is worth the effort.
Today we look at Tip #5 in the series of the Most Powerful Six -- the six most important questions you can ask your staff to rate on a scale of 1-5, according to Marcus Buckingham and Curt Coffman. When these 6 questions are answered with a "5" rating, you have an incredibly effective staff person, team, department, and ultimately, entire organization.
While this question, and a couple of the others, may appear to have 'emotional outcomes,' which has previously been considered 'soft skills,' such outcomes now are pronounced as some of the most important outcomes you should expect your managers to create in their employees.
Unleash the leader within!
Teresa Gilbert
Pathways to Excellence, LLC
|
|
|
|
MONDAY MORNING LEADERSHIP TIP #160
Most Powerful Six: Care about them | |
The fifth question in the Most Powerful Six questions is:
 There are many ways that an organization can, and should, create an environment that supports staff to reach their potential. Some recent recommendations from Fortune 500 Companies on formal ways to provide a caring, supportive culture include: -
Providing flexible work arrangements, including part-time, telecommuting, job-shares and variable work schedules.
-
Flexible time-off practices, enabling employees to use paid time off in daily, half-day or even hourly increments.
-
Reinventing work, helping work teams examine work processes with a work-life focus., providing a framework for managers and employees to address job demands and work-pressure issues.
-
Dependent care resource and referral services for employees who have responsibilities to care for children, elders, people with disabilities and others.
-
Working-parent network, in which employees share resources, tools and other services.
I'm sure there are many others you can think of and perhaps already provide in your organization.
But perhaps even more important is to work diligently to create a culture where every individual is included and valued.
When exploring your current culture, consider the following:
-
What are the current practices that support the work-life balance for today's young workers?**
-
What training and raising of awareness do you provide for understanding the uniqueness of four distinct generations currently in our workplace?**
-
How are supervisors and managers trained and mentored in people skills, communication, and drawing the best from their staff?**
-
What role does personality differences play in how well supervisors and managers can communicate to their staff that they are important and valued?**
However it's done, it's essential that staff be cared for first as a person, then as an employee.
**For more specific information on leadership training in any of these areas, feel free to contact me at Teresa@teresagilbert.com or visit the website at www.teresagilbert.com, and I would be glad to work with you individually.
As with the other questions in this series, ask your staff to rate, on a scale of 1-5, the answer to today's question. If the answer is less than 5, ask the person, 'what is one thing we could do to raise that score one number higher?' What things could we do to improve the amount of recognition and praise that staff receive in our workplace? And then see what you could begin to implement. You might be amazed at the results!
And watch for the last question in this series.....and plan to incorporate all of them in your day-to-day leadership!
|
|
LEADERSHIP TRAINING |
|
Would you like to learn more about leadership topics such as this one?
|
|
GIVE YOURSELF THE GIFT OF A LIFE COACH |
|
Would you like a partner walking along side you as you improve your leadership skills?
Research shows that, the effectiveness of learning is increased fourfold when the participant is partnered with a Coach. A 1997 study showed training resulting in 22% increase in effectiveness, and when combined with coaching, it increased to 88%.
 I can help you develop what you already possess to reach your goals successfully and effectively.
How does Life Coaching work?
Generally done over the phone, Coaching is client-driven; you decide what you need, where you want to grow, and I provide guidance, support and accountability.
Did you know that Coaching can be tax deductible?
And Coaching typically qualifies to be financed through dollars required to be specified for training only?
Find more information about what Coaching can do for you at www.teresagilbert.com, or Contact Me today for a free consultation.
|
| ABOUT TERESA |
|
Teresa Gilbert is founder of Pathways to Excellence, LLC, a company devoted to inspring excellence in others, empowering them to rise to their potential and "unleash the leader within"! She is also a Consultant, Leadership Coach, and author.
If you liked today's issue, you'll love Teresa's dynamic coaching and training in the form of teleclasses, webinars, and on-site presentations.
While Teresa is best known for her expertise in leadership development, participants share with her that her biggest impact comes from her passion and philosophy of meeting participants where they are...and empowering them to take the next quantum leap to become all they want to be!
This, Teresa says, is the most important key to bringing out the best in all of us!
Teresa specializes in working with rising executives and managers to fully develop their leadership potential. Teresa has a Masters Degree in Education and 25 years experience in the field of management, administration, staff development and coaching.
You can learn more about Teresa and her webinar courses, workshops, and resources at www.leaderschampion.com.
Teresa Gilbert, "The Emerging Leader's Champion"
Pathways to Excellence, LLC
P.O.Box 2562, Carbondale, IL
teresa@teresagilbert.com
Phone: 618-658-2554
Fax: 618-223-5181
|
|
|
|
|
|
|
