Although I am sure you have heard about Twitter, you may not know exactly what it is and how it might be useful to your business.

In a nut-shell, Twitter is an information feed. Users post in 140 characters or less their status, thoughts, comments, links, pictures, etc. Anyone can be a user, you just have to sign up for a free account and start posting. Just remember, what you post stays out there in the interwebs - its public!
Who to follow? You can follow friends, celebrities, companies or random people. For example, a short list of who I follow are local news organizations, Bill Cosby and a handful of friends.
So what is with the @ or #? @ is addressing your Tweet or referencing a user. And a # signifies a hashtag for tagging your post with keywords. If I were to hashtag this article I might use #whatistwitter. This allows people to search Twitter for all posts with that keyword.
Why would I want to use Twitter? I don't care about Paris Hilton's latest meal. Many people use Twitter to get their message out to their followers quickly and easily - you could be talking to your customers at any time. Its not about what mundane thing someone is doing that second but it could be very useful like getting quick tips from a computer guru or specials from a favorite coffee shop.
The first step is signing up and you can follow me @anishbee.