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SIM Memphis Quarterly
Volume 1, March 2012
About the Newsletter
The Memphis Quarterly SIM Newsletter is designed to share information about its members, upcoming meetings and other events, to reflect on recent accomplishments, and to provide information about SIM. 
In This Issue
Community Outreach Update
Membership News
Program Update
Upcoming Chapter Meetings   

Crescent Club
6075 Poplar Avenue
Memphis, TN 38119


April 5, 2012
ITaaS - IT as a Service - What is it, and what's in it for me?
Liza Lowery Massey, President/CEO, Nashville Technology Council


May 3, 2012
Mobility Standards, Security, and BYOD (Bring Your Own Device) - What are Local Companies Doing?
Introduction to BYOD Support Issues by Mark Reavis, Director of Network Services, University of Memphis


Jun 7, 2012
Kevin Boggs, Director, Office of Technology Transfer, University of Memphis 

 SIM Memphis 2012 Board of Directors


Rick San Roman 
Tim Meek 
Steve Schaefgen 
Jana Branham 
Susan Caldwell  
John Oglesby  
Dennis Norton 
Kevin Morgan 
Della Adams 
Jim Boyd 
Rick Pride  
Dick Vandenberg
Quick Links


SIM Memphis


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SIM Regional Leadership Forum
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2012 RLF Reading list
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Kevin Morgan

Susan Caldwell
Diane Coons
Christi Daigre
Jana Markowitz
Kevin Morgan
Dennis Norton
John Oglesby 
About SIM
Established in 1968, the Society for Information Management (SIM) is the premier network for IT leaders.  SIM is comprised of more than 3,600 members including CIOs, senior IT executives, prominent academicians, and foremost consultants.  Through its 31 chapters, SIM provides resources and programs inspired by IT leaders for IT leaders that enable CIOs to further develop their leadership capabilities and those of the emerging leaders in their organizations. SIM provides the premiere collective voice to advocate policy and legislation on behalf of the IT profession.
Welcome to 2012!
With the first quarter in our rear view mirror, we've already had numerous successful chapter programs and some great community outreach projects!  With many great things ahead of us, your involvement will be more important than ever this year.

Check out the 2011 Year in Review video created by Dennis Norton.

Community Outreach


SIM Memphis IT Career Day held on February 28, 2012

by Kevin Morgan 


On February 28, SIM hosted the 5th annual IT Career Day at the University of Memphis.  With over 75 attendees, the event was a success!


SIM once again partnered with the University's AMIS chapter, Association for Management Information Systems, to create a unique event held this year at the Zone inside the FedEx Institute of Technology.  Thank you to all the SIM members that helped with securing this location; the venue was outstanding.  



About SIM IT Career Day

This year's event engaged a diverse group of IT Executives in active dialogue around convincing the students "Why the field of technology is the best."  Each speaker highlighted key aspects of their career and line of work.  




Involvement in the Event

For the third year in a row, AT&T was the headlining sponsor for the event. This day would not be possible without the generous contributions from AT&T and our other sponsors who generously provide the attendees with food, beverages and great prizes.  

  • AT&T
  • FedEx
  • Presidio
  • IBM
  • Robert Half International
  • Corner Office Consultants
  • SIM Memphis
Thank you to everyone involved in making this such a great day!


The 2012 planning team is comprised of the following:
  • Jana Branham, ACH Food Companies, Inc.
  • Jana Markowitz, The Collective Mind
  • Judy Brown, University of Memphis
  • Judy Simon, University of Memphis
  • Margaret Schultz, University of Memphis
  • Terence Wallace, AMIS Student Organization President
  • Kevin Morgan, McDonald's USA

  Click here for more pictures!



Community Outreach Spotlight: Teen Tech Camp

SIM TTC co branded logo


SIM and Hutchison to Add Second Teen Tech Camp!

by Dennis Norton 


SIM Memphis and Hutchison School are proud to announce a new Teen Tech Camp to launch this summer.  The camp will be held at the Hutchison campus in East Memphis and will be open to all area boys and girls entering grades 7-9.  Like the Library camp, students will learn to create music videos and computer games using the SCRATCH programming language.  Each day, the camp will conclude with a one-hour "Bright Shiny Object" (BSO) session with speakers demonstrating a piece of technology and talking about various IT career options.  In addition to the campers, these sessions will also be open to K-12 educators. 


"Teen Tech Camp at the Memphis Public Library has been a terrific outreach program for us," said Dennis Norton, Outreach Chair.  "The Library has been a very strong partner, the program has generated lots of member engagement, and the students get exposed to IT career options before they get too far into their high school academic track.  I believe the partnership with Hutchison will be just as strong, will enable us to reach twice as many kids and will give SIM access to K-12 educators to help deliver our message to students across the city."


Teen Tech Camp at Hutchison School will run June 11-15.  BSO sessions will be 3:30-4:30 each day.  Please see Sue Conklin or Dennis Norton to submit suggestions or to volunteer to be a BSO speaker. 


ACH Food donates laptops to Teen Tech Camp-Library

by Dennis Norton 


Congratulations to Ed Charbonnet, Jana Branham, and Dave Pekol for securing a donation of ten preowned laptops from ACH Food.  The camp, now in its eighth year, would not be possible without the generous support from SIM members and donor companies.  


TTC-Library will be held July 16-21.  SIM will present the Jumpstart, Inc. supply chain simulation exercise each morning of the camp (9:30-10:00.)  Please see Ed Charbonnet, David Ulloa, Jay Echols, or HP Chatham to volunteer.

Membership News

New Members!

Our numbers for 2012 membership are phenomenal.  We are now 81 strong and growing.


Linda Goodspeed, CIO, Service Master

Linda joined The ServiceMaster Company as Senior Vice President and Chief Information Officer, in October 2011.


Prior to Service Master Linda served as Vice President, Information Systems and Chief Information Officer for Franklin, Tennessee-based Nissan North America, Inc., and a subsidiary of Tokyo-based Nissan Motor Company.  Before rejoining Nissan in 2008, Goodspeed spent seven years at Lennox International, Inc., a leading global manufacturer of air conditioning, heating and commercial refrigeration equipment. While at Lennox, she introduced Lean manufacturing and Six Sigma into the organization and created a global centralized strategic sourcing organization.


Earlier in her career, Linda spent seven years at Lennox International, a leading global manufacturer of air conditioning, heating and commercial refrigeration equipment.  Before that, she worked as President and Chief Operating officer at PartMiner, Inc., a privately held online marketplace for electronic components and for General Electric's appliances division, serving as general manager of cooking products and product development manager at the company's Louisville, Ky., location. While at GE, she was one of the original members of the influential GE Women's Network, formed in 1997 to help share information, best practices, education and experience and accelerate the advancement of women working at GE.  Linda began her career at Ford Motor Company, spending five years in a variety of design, development and engineering roles.


Linda was named to CIO Magazine's 2011 list of 25 "Ones to Watch."  Before moving to Memphis, Linda was one of the founding board members of the Nashville chapter of SIM and has also been an active member of the Dallas chapter.


We are also pleased to welcome Linda's executive team:


Teresa Cheek, VP Risk, Compliance, Security

Rich Cherry, VP Branch Based Business Applications

Tim Haynes, VP Franchise, AHS, and Operational Excellence

Dan Marks, VP Technology Officer

Beth Phalen, VP Governance, Vendor Management

Jennifer Robinson, VP Back-office Applications

Warren Vaughn, VP Infrastructure


Rich Valerga, CIO, Memphis City Schools

Rich began his career as a United States Marine.


Following Hurricane Katrina, his unique combination of experience and education took him to the city of New Orleans, LA, where he accepted the role of Chief Operating and Technology Officer. He was the key player in rebuilding both the schools and the infrastructure from the ground up. Mr. Valerga oversaw strategy, planning, and management of operations and technology. Rich then accepted the position of Director of Information Technology for Saint Paul Public Schools.  Since joining Memphis City Schools in December, 2010, Rich has implemented a number of cost saving efficiencies that have led to enhanced customer service, better resource allocation and maximum utilization of staff. Rich also serves on the Advisory Board of School CIO publications, where he contributes a monthly column, and the Management Information Systems Advisory Board for the University of Memphis. Rich is also a Member of Leadership Memphis and a Certified Government Chief Information Officer.



We are also pleased to welcome the following members to our ranks:


Furqan Huda, Sr. Director, Solution Architecture, Hilton Worldwide


Carolyn "Sue" Hull-Toye, Director Client Support Services, University of Memphis


Michael Jones, Deputy CIO City of Memphis


Jarrett Morgan, Director, IT, Memphis & Shelby County Airport Authority


Returning Members !!


Allen Brown, Director of IT Operations at AOC, LLC. 

Allen has been with AOC for 17 years, serving in various leadership positions in IT Support, Infrastructure,  and on-shore/off-shore Software Development;  currently leading all IT staff in these areas.  Allen has been directly involved with an Oracle ERP implementation and major upgrades, global disaster recovery planning and implementation, construction and technology within AOC's new WHQ and a data center re-location.  He holds a BBA in MIS and MBA in Mgmt from the University of Memphis and is currently enrolled in Vanderbilt's Executive Development Program.


Members on the Move!


David Palmer has been appointed Dean of Information and Technology Services (ITS) at Christian Brothers University (CBU) where he will lead the University's information technology services and telecommunications. David will be responsible for the overall coordination, operation, assessment, evaluation, supervision and fiscal management of ITS.



Member Memorial


SAMUEL FRANK DILLARD passed away on March 3, 2012


Many SIM Memphis Chapter members will remember Sam Dillard.  Sam was a talented and dedicated member of our chapter who worked tirelessly in his contributions which included leading multiple Strategy Series as well as holding other board positions including Chapter President.  We were sadened to learn of his recent death and will forever be grateful for having known and worked along side such an exemplary individual.


"Samuel Frank Dillard, age 42, died at home surrounded by family on Saturday, March 3, 2012. Born, August 13 in Atlanta, GA, he lived in Signal Mountain, TN, Memphis, TN, and Winter Haven, FL before relocating to Northfield. He graduated from Red Bank High School in 1987, from the University of Memphis with a BBA degree in 1991, and an MBA degree in 1993. He worked for Caesars Entertainment for 17 years in information technology. In addition to Sam's work with Caesars, he was an active member in the Memphis Chapter of SIM during his time in Memphis. Sam will be greatly missed by the all."


Program Update


Results from the 2012 SIM Memphis Program Topics Survey


We had an exceptional response to the program topics survey earlier this year and John Oglesby, our program chair, and his committee, have been hard at work developing monthly programs that address top issues the survey results highlighted.  


Click here for a list of all meetings!  


The top area of interest for members was Mobile Issues.  Our May program will use a short presentation and a roundtable discussion format to focus on what local firms are doing to address the growing numbers of business-owned and personal devices that are finding their way into the workplace.


Second was Social Technology issues, and our April program focused on some of the issues businesses face with social technology.  A later program will look at some of the technical and IT issues.  Rounding out the top 4 are Cloud and Big Data issues.  Our July and August programs will focus on these.