What healthcare needs is systems engineering
By Dr. John D. Evans, corporate vice president of business Innovation, Lockheed Martin
Dr. John D. Evans shares his thoughts in this video presentation, at the 2011 Stanford Graduate School of Business Healthcare Summit, about the importance of leveraging systems engineering in the healthcare sector. Using intensive care units as an example, Evans points out that no one has ever really sat down with a clean sheet of paper and said, "This is the mission." He says what the intensive care unit, and the healthcare market in general, needs is for innovators to create efficient designs not just for individual technologies, but for the whole system. Evans presents a generalized model for a systems engineering that he believes should be applied to healthcare.
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| Improving efficiency with EMRs
By Amanda Mewborn, RN,PMC,CPN,CPHIMS,DSHS
SHS member and Diplomate Amanda Mewborn makes the case in the online publication, Advance, that the benefits of electronic medical records (EMR) can't be fully achieved unless a systems approach to removing waste and non-nursing tasks is taken. Rather than driving efficiency, EMR's are the glue that can hold well-designed process together to achieve total hospital efficiency. |
Using 3P in lean healthcare facility design
By Mike Wroblewski, Kaizen Institute
In this presentation at the 2012 SHS Healthcare Systems Improvement Conference, the author describes a comprehensive lean design approach that includes the rapid testing of ideas and the embedding of lean principles into process and workspace design in the shortest time possible.
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Aviation crew resource management: A flight plan to patient safety
By Ragunathan Kanagaretnam, Ph.D., Quality Associates SB and Ranjini Ragunathan, BSIE, Hospital for Special Surgery
In this presentation at the 2012 SHS Healthcare Systems Process Improvement Conference, the authors discuss how aircraft accidents and patient safety failures are generally related to a lack of communicating and decision making skills in dynamic environments. Crew resource management (CRM) was developed by the aviation industry resulting in dramatic improvement in airline safety. Based on this success, CRM training and methods are being adopted by healthcare organizations throughout the world to improve patient safety.
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A novel approach to identifying targets for cost reduction in the emergency department
Smulowitz PB, Honigman L, Landon BE, Department of Emergency Medicine, Beth Israel Deaconess Medical Center
Hospitals would save more money by reducing avoidable patient admissions from the ED than by preventing non-urgent ED visits, according to a study (abstract only) in the Annals of Emergency Medicine. Researchers found that the cost of expanding urgent care centers or extending primary care hours would offset these savings of reducing minor injury and illness visits to the ED. However, substantial benefits could be realized by investing in systems that reduce ED admissions through comprehensive patient-centered care. |
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Process improvement drives Northeast Ohio Lean Six Sigma Forum
What do Kaiser Permanente, NASA, Key Bank, Akron Children's Hospital, Kent State University, and the Federal Reserve Bank of Cleveland all have in common? This article describes how process improvement leaders in Northeast Ohio from diverse industries such as health care, manufacturing, financial services, and government agencies, focus on identifying and sharing best practices quarterly via Northeast Ohio Lean Six Sigma Forum.
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Tools for healthcare improvement - What tools can you share?
Swati Verma, Management Engineer at Southwest General Health Center, contributed templates for project charters and a monthly scorecard. The newsletter committee wants to make Tools for Healthcare Improvement a regular feature with contributions from SHS members and SHS Newsletter readers. If you have a tool you've had sucess with, please share by e-mailing the tool with a short description to: Tools for Healthcare Improvement. |
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Member Recognition
 Dean Athanassiades, was appointed Senior Director, Clinical Informatics Software Customer Services, at Philips Healthcare. Dean has served as a director, senior manager, consultant, and in a variety of marketing and sales positions at Philips Healthcare, Agilent Technologies, and Hewlett-Packard during his 30 year career. Dean is a Diplomate of the Society for Health Systems and a Senior Member of the Institute of Industrial Engineers. He also holds the Project Management Professional (PMP) and Certified Professional in Healthcare Information and Management Systems (CPHIMS) credentials.
 Aaron Kanne was recently promoted at Care Logistics to Manager, Project Management and PMO. Prior to this promotion, Aaron was a Senior Project Manager, and he has been with Care Logistics for 3.5 years. He graduated from Georgia Tech in 2006 with a Masters of Health Systems Engineering. He joined IIE in 2001, SHS in 2005, and is currently involved with the SHS Membership Recognition and Conference Committees.
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One-day conference, Oct. 29
Best Practices in Applying Lean & Six Sigma to Healthcare
Georgia International Convention Center, College Park, Ga.
This one-day conference features experienced speakers from top organizations and facilities such as WellStar Health Systems, John
C. Lincoln Health Network, Maestro Strategies, Columbus
Regional - Hughston Hospital, Hoag Memorial Hospital Presbyterian, Perkins+Will, Meadows Regional Medical Center, JALarson & Associates and Grady Memorial Hospital.
For discounted rate, complete this registration form, scan and email the completed form to cs@iienet.org, fax to (770) 263-8532 or mail to IIE, 3577 Parkway Lane, Suite 200, Norcross, GA 30092.
More information on the conference |
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Thanks! SHS Newsletter Team
Junell Scheeres | Swati Verma | Amanda Baty
Bart Sellers, Interim Editor
Now recruiting SHS Newsletter volunteers!
The SHS Newsletter team is looking for volunteers to increase the quality, breadth, and depth of the monthly SHS Newsletter. Volunteers can fill many roles including identifying content, coordinating announcements from the other SHS committees, soliciting submissions, and generating original content. To find out more about volunteer opportunities, contact Bart Sellers, SHS Newsletter editor.
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Upcoming Webinars
Sponsored by SHS
Sept. 20
2 p.m. Eastern time Risks, Consequences, and Variation - Making Good Decisions in Spite of Uncertainty
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Oct. 1
Six Sigma Black Belt for Healthcare
(Norcross, GA)
Oct. 30
Lean Black Belt for Healthcare
(Norcross, GA) |
IIE Courses can be customized to meet your company's needs through IIE's Corporate Training Program. Contact Larry Aft, P.E. (770) 349-1130 |
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