Society for Health Systems Newsletter
July 2012Visit the Society for Health Systems website

Introduction to healthcare for industrial engineers

Do you have difficulty describing what you do? This presentation
provides a description of what process improvement professionals in healthcare do. It incorporates the work of many active IIE and SHS members to whom the society expresses its appreciation for their efforts and continuing the growth in our field.


Eliminating write-offs: Using lean to reduce outpatient claim denials

By Gavin Richards, Medstar Health


A hospital was losing more than $100,000 annually in write-offs due to inaccurate documentation of patient information during registration and scheduling. This presentation from the 2012 SHS Conference describes one hospital's journey to improve revenue cycle performance using lean Six Sigma. As a result of the project more than half of the errors initially identified by the team were eliminated.

Important Announcement!  Abstracts for Healthcare Systems Process Improvement 2013 are due Aug. 3


SHS 2013 Conference Bannefr  

Submit your abstract now for the Healthcare Systems Process Improvement Conference 2013 - sponsored by the Society for Health Systems!

Share your success story, share your knowledge, and energize the attendees with the latest in proven tools, analyses, and methodoligies to improve healthcare operations. We are accepting abstract proposals for oral and poster presentations for the following topics:

Presentation topics:

  • Applied Research
  • Change Management
  • EMR/EHR Workflow
  • Human Factors
  • Information Technology
  • Leadership & Management
  • Lean Six Sigma
  • Patient Flow
  • Potpourri
  • Quality

The deadline for submissions is Aug. 3. Click here for more information.

The Society for Health Systems Conference and Expo is your source for the latest in operational and quality improvement tools, methods and concepts in healthcare processes.

Discussion Paper: A CEO checklist for high-value healthcare

Delos Cosgrove, Michael Fisher, Patricia Gabow, Gary Gottlieb, George Halvorson, Brent James, Gary Kaplan, Jonathan Perlin, Robert Petzel, Glenn Steele, and John Toussaint


A nationally recognized group of physicians and healthcare leaders participated in an Institute of Medicine Roundtable on Value & Science-Driven Health Care. The group developed a short list of strategies that that have proven effective and essential to improving quality and reducing costs in healthcare. Read paper

Hunterdon hospital cleans up infections

The Wall Street Journal recently featured an article on how Hunterdon Medical Center reduced hospital-acquired infections with a number of high-impact interventions aimed at improved hospital cleaning. The 178- bed hospital in New Jersey was able to reduce different types of infection by between 66 percent to 79 percent between 2006 and 2011.


Examples of Systems Engineering in Healthcare - Part 2

July 24 | 2 p.m. Eastern time
Presenter: Wayne G. Fischer, Ph.D., internal consultant and faculty for Clinical Safety & Effectiveness, University of Texas Medical Branch

Summary: Healthcare applications of four diverse systems engineering methods are examined: Statistical Process Control (SPC), Monte Carlo Simulation, Linear Programming and Logistic Regression. The concepts and principles of the methods will be explained along with the context of their use in actual healthcare situations. Part 2 will cover maximizing outpatient clinic physician productivity using linear programming and clinical decision support - using logistic regression models to diagnose chronic obstructive pulmonary disease (COPD) and congestive heart failure (CHF).


More information and registration


Wireless devices incite 'Medical Spring'

A recent article in the online journal Hospital and Health Networks describes a host of innovative, implantable, ingestible wireless medical devices being developed to advance medicine into the future. These technologies show potential to improve patient care, reduce medical errors and lower costs.

How industrial engineers improve healthcare - University of Wisconsin-Madison College of Engineering, Department of Industrial and Systems Engineering 

A recent article in the UW-Madison College of Engineering Alumni Magazine describes ongoing research in the Department of Industrial and System Engineering to improve healthcare. One research project led by Professor Doug Wiegmann is being done to develop better methods to improve flow and communication in the operating room. Data is being collected at Cedars-Sinai Medical Center in Los Angeles, where graduate students follow trauma cases from the emergency department through surgery. The research is sponsored in part with a $1.2 million grant from the U.S. Department of Defense.

BPLSSS Conference Banner 

Best Practices in Applying Lean & Six Sigma to Healthcare

October 29, 2012, Georgia International Convention Center, College Park, Georgia


Learn proven methods to mend healthcare operations at the IIE Best Practices in Lean & Six Sigma Applied to Healthcare event. Sponsored by the Georgia Hospital Association and the Society for Health Systems, the one-day conference features experienced speakers from top organizations and facilities such as WellStar, John C. Lincoln Health Network, Maestro Strategies, Columbus Regional - Hughston HospitalHoag Memorial Hospital, Perkins+Will, Meadows Regional Medical Center and Grady Memorial Hospital. It will be held Oct. 29 at the Georgia International Convention Center near the Hartsfield-Jackson Atlanta International Airport. The convenient one-day format allows you to get the lean and Six Sigma solutions you need and get right back to work to apply them.

For discounted rate, complete this registration form, scan and email the completed form to, fax to (770) 263-8532 or mail to IIE, 3577 Parkway Lane, Suite 200, Norcross, GA 30092.


More information on the conference

Thanks! SHS Newsletter Team
Tom Best | Eric Buchanan | Junell Scheeres | Swati Verma
Bart Sellers, Interim Editor
Now recruiting SHS Newsletter volunteers!
The SHS Newsletter team is looking for volunteers to increase the quality, breadth, and depth of the monthly SHS Newsletter. Volunteers can fill many roles including identifying content, coordinating announcements from the other SHS committees, soliciting submissions, and generating original content. To find out more about volunteer opportunities, contact Bart Sellers, SHS Newsletter editor.
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