Society for Health Systems Newsletter
March 2012Visit the Society for Health Systems web site

Lean Strategy Deployment: Hoshin Planning to Align Efforts of 13k Healthcare Staff


In this presentation at the 2012 Healthcare Systems Process Improvement Conference, the authors describe how hoshin planning [strategy deployment] was implemented from the corporate executive suite to associates and physicians across an entire integrated healthcare system. The process has assured alignment of goals from top-to-bottom, taken unaligned goals off the plate, and promoted critical discussion between organizational levels on strategies and tactics to achieve well-defined goals.

2012 Healthcare Systems Process Improvement Conference
Undergraduate Student Paper Winner:

Consistent Detection of Cancer Biomarkers with Linear Models
Eulisa Rivera, Department of Industrial Engineering, University of Puerto Rico at MayagŁez


Eulisa Rivera received the award for best undergraduate student paper at the recent Healthcare Systems Process Improvement Conference in Las Vegas. As the winner, she received a $1000 cash award and a $500 travel stipend to attend the conference. 

To read her paper click here

SHS Student Paper Competition Winner 2012
Eulisa Rivera (pictured left) and Ashlea Bennett Milburn, Ph.D., Chair of the SHS Student Paper Competition (pictured on right)

Emergency Department of the Future - Penn State University at Hershey

This youtube video shows some details of how Penn State University at Hershey implemented a no-wait ED with physician directed queuing (PDQ). The changes allow the ED to treat 50,000 patient annually in an area designed for 30,000 visits.
Sepsis Alert Program Leads to More Timely Diagnosis and Treatment, Reducing Morbidity, Mortality, and Length of Stay - Christiana Care


An AHRQ Healthcare Innovations article describes how a sepsis alert program at Christiana Care has reduced mortality by over 70% and average length of stay by almost 50%. Key features of the initiative are prompt screening and early administration of the appropriate antibiotic.

Becoming a Learning Organization


A recent article in the Journal on Quality and Patient Safety describes how Healthcare giant, Kaiser Permanente, has spent the last several years completing a transformation initiative to improve its performance improvement capabilities. While not formally adopting a Lean or Six Sigma approach, Kaiser has developed six key capabilities that align with those methodologies including leadership priority setting and developing a problem solving culture. Kaiser uses a large number of process advisors to assist and mentor in the transformation.

SHS 2012 Conference in Las Vegas a success!

Attendees participating in the Healthcare Systems Process Improvement Conference held February 18-21, at the Mirage Hotel in Las Vegas, Nevada were an enthusiastic group eager for information. And the conference did not disappoint! 


Attendees had the opportunity to participate in:

  • a variety of half-day pre-conference workshops
  • 60 different educational sessions
  • keynote sessions
  • student paper winning presentations
  • an exhibit hall with the latest in new products, solutions, and ideas focused on healthcare improvement
  • three networking receptions
  • a poster session with over 30 case studies and research


 Look for pictures from the conference in the next issue of the newsletter.

Member recognition: Karl Kraebber, St. John's Hospital 

Volunteering: Karl has been an integral member of the SHS conference committee for multiple years. He has consistently gone above and beyond in his dedication and commitment to his role of track chair.


Participation: Karl has made an effort to actively participate in a high percentage of our committee conference calls and has provided mentorship to some of the newer track chairs. He provides great ideas and feedback to the committee on a variety of relevant topics.


Marketing: Additionally, this year Karl presented on our SHS sponsored webinar to promote the 2012 conference. His enthusiasm for healthcare process improvement and our organization was professionally conveyed during the webinar and it was a success.



Thanks! SHS Newsletter Team
Tom Best | Eric Buchanan | Junell Scheeres
Bart Sellers, Interim Editor
Now recruiting SHS Newsletter volunteers!
The SHS Newsletter team is looking for volunteers to increase the quality, breadth, and depth of the monthly SHS Newsletter. Volunteers can fill many roles including identifying content, coordinating announcements from the other SHS committees, soliciting submissions, and generating original content. To find out more about volunteer opportunities, contact Bart Sellers, SHS Newsletter Editor.
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