Society for Health Systems Newsletter
February 2012Visit the Society for Health Systems web site
Iowa State IE students team with Iowa Health to identify improvement opportunities


An article in the online BusinessRecord describes how IE students at Iowa State University worked with Iowa Health to identify improvement opportunities. In a recent round of recommendations at Iowa Methodist Medical Center, ISU students identified improvements of over $300,000 with a benefit to cost ratio of eight to one.

An appointment order outpatient scheduling system for improved outpatient experience

Yu-Li Huang , Ph.D., provides an analytical model in a paper and presentation with practical applications for improving the order of scheduling patients for outpatient services.
Change, don't leave home without it!


Prolific contributor to healthcare improvement Duke Rohe of MD Anderson Cancer Center provides his personal perspective on change in this paper delivered at a recent healthcare improvement conference.

Coordination of multiple departments to improve ED throughput, OhioHealth 


In this presentation the authors provide a case study of the need to coordinate with departments outside of the ED to improve ED patient flow. Some of the results reported include eliminating 16 process steps for bed assignment, reducing admit order to patient orders by more than 50 percent and increasing the number of before noon discharges by more than 70 percent.

What happens in Vegas gets shared around the world!


In fact, if you come to the Healthcare Systems Process Improvement Conference next month, you'll have a wealth of information to talk about and use throughout the year.   


So join us at The Mirage Hotel in Las Vegas, Feb. 18-21, and learn how to handle the high-stakes issues in healthcare.

  • 10 tracks covering health systems management
  • Keynote & featured speakers from the OhioHealth System, HIMSS, MD Anderson Cancer Center, Maestro Strategies, BJC Healthcare, and more
  • Networking events every night, including a joint reception with the HIMSS ME/PI Group
  • Pre-conference workshops, general sessions and poster sessions
  • Student paper competition winners

Click here for the latest conference updates. Advanced registration rates end Feb. 8.


Register online today, and we'll see you in Vegas!

SHS bylaws vote results

Dear SHS members:

On behalf of our bylaws committee, thank you for taking the time to vote. The ballot has closed and the new bylaws were approved. Again, we made changes to bring them up to date and to make sure they are aligned with IIE bylaws. We also separated out the operational procedures where we can record them and keep them up-to-date. These operational procedures serve as a living, breathing manual recording how we operationalize our bylaws and board business.


The bylaws committee included Larry Dux, Pauline Hogan, Michael Parish, John Templin, Lucy Young, and Jean Ann Larson and was supported by Heather Bradley of IIE.


Thank you again for taking the time to vote on this important part of our governance.


Jean Ann Larson, FACHE, FHIMSS, DSHS

SHS President-elect 2011-2012
A hospital blends lean and Six Sigma to improve quality, save big bucks


Bill Santamour of Hospitals and Health Network describes how Columbus Regional Hospital in Indiana has worked more than 100 projects and saved the hospital more than 18 million dollars over the last several years through the application of a Lean Six Sigma program. To read the entire post click here.

Outstanding SHS Member of the Month: Lanie DixonLanie Dixon

As an IIE and SHS member, Lanie has been very involved in the local Detroit IIE chapter. She has held several office positions, including treasurer, activities coordinator, and is currently running for president of the local chapter.  


Within her employer organization, Henry Ford Health System, in addition to carrying a full project load of benchmarking and redesign projects; Lanie volunteers for several internal committees including the local Heart Walk fund-raising and our newly formed "Generation Y" network group. She is also actively involved with the alumni of her sorority.


At local IIE events, Lanie shares the SHS marketing materials, particularly at meetings focusing on healthcare improvement. She has also provided SHS marketing information at state and local lean consortiums and events.

Click here to make a nomination for SHS Member of the Month

SHS sponsors first-ever (San Francisco) Bay Area Performance Improvement Networking Forum for Healthcare


This event will begin building the foundation for a community that supports continuous improvement in healthcare in Northern California. The event will be held from 6-8 p.m. Tuesday, Feb. 28 at the Delancey Street Restaurant board room in San Francisco.


For more information click here or contact:


Steve Escamilla, FACHE, DSHS, FHIMSS

Healthcare Performance Improvement

San Francisco, CA

Bulletin: SHS website has moved!


The SHS website has a new address. Please update your links and favorites to

Upcoming webinar!

Lessons from turnover times - The importance of domain specific scientific knowledge

Tuesday, Feb. 28 | 1 p.m. Eastern time
Presenter: Franklin Dexter, M.D. Ph.D.


An appropriately common problem for management (industrial) engineers, analysts, etc., working with surgical suites is to reduce setup and cleanup times. A hospital may explicitly ask for the application of lean approaches to reduce their "operating room turnover times." However, much of the perceptions about turnover times turn out to be due to psychological biases.

                        More information and registration


Franklin Dexter

Dr. Franklin Dexter is Professor in the Department of Anesthesia at the University of Iowa. Several times a year, he teaches a four-day intensive course in operating room management. He has given more than 130 invited presentations in the United States and abroad. He is Statistical Editor of Anesthesia & Analgesia, as well as Section Editor for Economics, Education and Policy.

Thanks! SHS Newsletter Team
Tom Best | Eric Buchanan | Junell Scheeres
Bart Sellers, Interim Editor
Now recruiting SHS Newsletter volunteers!
The SHS Newsletter team is looking for volunteers to increase the quality, breadth, and depth of the monthly SHS Newsletter. Volunteers can fill many roles including identifying content, coordinating announcements from the other SHS committees, soliciting submissions, and generating original content. To find out more about volunteer opportunities, contact Bart Sellers, SHS Newsletter Editor.
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