Society for Health Systems Newsletter 

 September 2011                                                                    Visit the Society for Health Systems Website

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Principles in Hospital Labor Management 

Oct. 17-19

Norcross, Ga.


Best Practices in Lean & Six Sigma Applied to Healthcare 

Oct. 24

Dallas, Texas


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Oct. 24-27, Dec. 5-7

Norcross, Ga.


Lean Six Sigma Green Belt for Healthcare

Oct. 31-Nov. 4

Norcross, Ga.



Contribute to 

the Newsletter!

The SHS newsletter team is always on the lookout for new content relevant to professionals working in the healthcare improvement field. To contribute articles, interviews, book reviews, presentations, or to make staff aware of members in the news, ideas for future content, or other newsworthy content, please contact Bart Sellers.


 Onlline Black Belt


 Last month's Question
 of the Month: 
Does your organization hire newly graduated MHA/MBAs without prior executive experience into executive level positions? 

View Results

(Bottom right hand corner of page)

 Doug Long - Corporate Partnership

2011 SHS Conference Graduate Paper Winner:

"Nurse Scheduling: From the Theoretical Modeling to Practical Resolution'

Authors from École Polytechnique de Montréal:

Martine DagenaisHocine BouarabSophie ChampalleNadia Lahrichi, Antoine Legrain, and Mehdi Taobane


In this paper recognized at the SHS 2011 Conference, the authors from the École Polytechnique de Montréal address the difficulty and complexity of nurse scheduling. The authors developed an algorithm to optimize nurse scheduling and also a heuristic model that can be applied without complex computer analysis that results in considerable improvement over the current methodologies. The authors applied the optimization and heuristic models to two different hospitals in Montreal.


To read the entire paper


What makes a hospital great 


In a recent New York Times article, Pauline W. Chen, M.D. makes a case that organizational culture is more important than technique and technology in providing quality healthcare. She also cites a study of AMI patients released in The Annals of Internal Medicine showing that investing in an organizational culture of improvement should be a priority over investing in high-tech equipment and even application of evidenced-based medicine.


Call for nominations for the SHS Board of Directors 


The SHS Nominating Committee is making a call for applications for two dynamic directors whose terms will begin Feb. 18, 2012. All nominees must be current, regular members of SHS. Students are not eligible.


Take advantage of this excellent opportunity to serve your society in a significant way. If not you, then perhaps someone you know is qualified to take a leadership position on the SHS Board. It is so very important to fill the outgoing positions with those that have a commitment to healthcare in our country!  Participating in a leadership role for the society is a challenging, yet at the same time, very rewarding experience.


Each year, we attempt to maintain a broad distribution of Board

members with a balance between academic, industry and government representation. The position is a three-year commitment with fantastic opportunities to network and give back to the profession. The time commitment is generally three to five hours per month - about ½ of the time is during traditional business hours - with the term beginning Feb. 18, 2012.


Interested candidates should complete the top portion of the

nomination form by Oct. 31 for consideration by the Nominating Committee. Take a few minutes to consider submitting your name or that of a colleague to the SHS Nominating Committee for review.


Contact Marci Jackson, Nominating Committee Chair, if you have questions about the positions and responsibilities. Please consider giving back to your profession through a Society leadership position.




SHS/HIMSS Excellence in Healthcare Management


Engineering/Process Improvement Award Nominations are now open for this award selected jointly by the SHS and HIMSS Boards of Directors. The award is presented to one individual who has best demonstrated leadership in implementing significant synergies between the process improvement and information technology professions.


Nominations close Oct. 14. For more information


SHS Volunteer Involvement: SHS Tools and Content Committee


Learn how the SHS Tools and Content Committee, under the chair, Dan France, supports SHS members and other healthcare improvement specialists with methods, tools, and practices from industrial engineering and related disciplines that result in improving the safety, quality and efficiency of healthcare systems.


To find out more about the committee, who is involved, what areas the committee is focused on, and how you might get involved click here.



2012 SHS Conference Committee Update 


The Conference Committee is responsible for planning the annual conference under the direction of the 2012 conference chair, Mary Ellen Skeens and supported by conference co-chairs Kurt Niekamp and Amanda Mewborn and an actively participating volunteer organization. The 2012 SHS Conference will be held Saturday, Feb. 18 through Tuesday, Feb. 21, 2012, in Las Vegas, Nev., at The Mirage Resort and Casino.


To learn more about the conference, changes, and the volunteers supporting it click here.


Announcing new blog website


We're excited to announce that SHS has launched a new blog website:

Our posts will cover the whole range of industrial and systems engineering methodologies as they apply to healthcare systems. If there's something in particular you'd like us to write about, please add a comment here


Recent posts include:


Project Echo, which describes and analyzes an innovative approach to delivering specialist care to rural and under served populations; a post about telemedicine in South Africa, which is the first of a series about IEs working in healthcare in South Africa; and a dialog about the pros and cons of single-payer healthcare.


We hope you enjoy reading the blog, and we welcome your comments!


Social Media Team

SHS Communications Committee



5S 'before and after'


Click on the links below for narratives and pictures of contributors showing before and after results of their recent 5S efforts.


Advanced Medical Specialties (AMS) of South Florida submitted by Vera Vanicek, LSS BB, MBA


Akron Children's Hospital submitted by Sadie Roth, Management Engineer


Mary Washington Healthcare submitted by Frank Grubbs, Director of Performance Improvement




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SHS Member of

the Month 

 Revised Rudy Santacroce

 Rudy Santacroce


Congratulations to Rudy Santacroce of Shands HealthCare at the University of Florida for having been selected as the Outstanding SHS

Member of the Month for September! 


Rudy is currently actively serving as a volunteer SHS committee member. He has presented multiple times at SHS conferences including the 2011 SHS Conference in Orlando and has 

contributed content for the May 2011 issue of the SHS Newsletter.



 also developed a successful internship program for IE students at Shands HealthCare.






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Thanks! SHS Newsletter Team

Tom Best 

Eric Buchanan 

Junell Scheeres

Bart Sellers

Interim Editor
Are you LinkedIn® yet?


 Click here to learn how healthcare performance improvement

professionals can join in and enjoy the advantages of the SHS

LinkedIn® Group.

2012 Healthcare Systems Process Improvement Conference

Feb. 18-21, 2012

Las Vegas, Nev.


Sponsored by the Society for Health Systems