Society for Health Systems Newsletter

  December 2010                                                              Visit the Society for Health Systems Website   

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Hospital-based physician clinic planning template 

Anyone that has ever opened a new hospital based clinic recognizes that there are hundreds of tasks and details that need to be completed in order to open the doors. Garrett Bean, a management engineer at McKay-Dee Hospital Center, recently assisted in the planning and development of a hospital based wound and hyperbaric clinic and developed a generic clinic planning template that is adaptable for use in other organizations and for other clinic types. To see the template, click here.


Texas Tech industrial engineering researchers reduce ED waits and discharge delays at Odessa's Medical Center Hospital

Associate industrial engineering professors, Jennifer Harris and Tim Matis, teamed up with senior nursing leadership to apply industrial engineering principles in improving patient flow at Odessa's Medical Center Hospital in Texas. According to the Texas Tech Today website, the first two improvement efforts have saved the hospital over $250,000 with additional work to follow. To find out more details, click here.


Hospitalists go lean

The online publication, The Hospitalist, published by the Society of Hospital Medicine, recently featured an article on how hospitalists in several organizations are adopting Lean methods to improve quality and reduce waste and delays in delivering improved care. The hospitals include the University of Michigan, LeBonheur Children's Medical Center, St. Joseph Mercy, and Denver Health. Click here.

Controlling labor expense in hospitals: strategies for reducing cost per volume unit

By Douglas Kramer, MBA, Sr. Performance Engineer, Premier Inc. and Kartik Bharat, Operations Advisor Consultant, Premier Inc.

Doug Kramer and Kartik Bharat of Premier Inc. describe how they approached reducing hospital labor expenses at the 588-bed Spartanburg Regional Medical Center. They considered a variety of methods to minimize labor expense including agency use, premium pay, and shift auctions. The presentation describes an analytical approach to developing strategies to reduce labor expense and still meet patient and employee needs. To view the entire presentation click here.




SHS Newsletter looking for volunteers
The SHS Newsletter Committee is seeking volunteer content contributors and an assistant editor. To find out more details click here.

Advocate Good Samaritan Hospital wins Malcolm Baldrige National Quality Award
Advocate Good Samaritan Hospital in Downer's Grove, Illinois recently received the Malcolm Baldrige National Quality Award. The award is managed by the National Institute of Science and Technology (NIST) and is awarded to recipients that achieve a high level of performance in quality, improvement, financial performance, customer satisfaction, and employee engagement. The NIST website cites a number of improvements the hospital achieved in their award winning journey. To find out more about Advocate Good Samaritan Hospital and the Baldrige Award, click here.


Hospital emergency room wait times on the Web and billboards  

By Joe Guarisco, M.D.

Frequent SHS contributor Joe Guarisco, M.D. describes how posting ER wait times has impacted patient behavior and operations at Ochsner Health System in the New Orleans area. Guarisco is an ED physician at Ochsner who has led a number of substantial system improvements at Ochsner since Hurricane Katrina devastated the region in 2005. His work has received national and international attention. To read his paper, click here. To view his presentation delivered at the 2010 SHS/ASQ Conference in Atlanta, click here


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The SHS newsletter team is always on the lookout for new content relevant to professionals working in the healthcare improvement field. To contribute articles, interviews, book reviews, presentations, or to make staff aware of members in the news, ideas for future content, or other newsworthy content please contact
Bart Sellers.

Thanks! SHS
Newsletter Team

Tom Best
Eric Buchanan
Sara Falkiwicz
Alina Hsu
Aaron Kanne
Karthik Yenkto
Junell Scheeres
Walt Abel
Interim Editor