Society for Health Systems Newsletter

    April 2010     

  Green Belt  

  IIE Annual Conference & Expo 2010

  Post a Job with IIE
  Photos from the SHS Conference 
Outgoing SHS President Dave Cowan leaves the crowd with an inspirational message to old and new attendees to make involvement in SHS and the healthcare industry a lifelong quest
Attendees were able to get first-hand insight from over 16 Poster session presenters.
SHS Attendee
Saturday's keynote speaker, Dr. Barry Silbaugh, CEO of the American College of Physician Executives, revealed the heart and mind of a physician in the quest for clinical excellence. He shared many lessons from his career that provided insight in how quality professionals can better engage physicians
Call for Papers
Abstracts Wanted on Quality Outcomes and Patient Safety
Abstracts Due April 6
JHIM (Journal of Healthcare Information Management), the quarterly peer-reviewed publication of HIMSS will explore in its Fall 2010 issue Quality Outcomes and Patient Safety.

Premier Performance Improvement in Action Teleconference - FREE

Controlling Labor Expense: Strategies for Reducing Cost per Volume Unit | Thursday, April 8, Noon - 1 p.m. ET
Speaker: Doug Kramer, Performance Partner with the Healthcare Informatics unit of Premier Inc. More details

Outstanding SHS Member of the Month
This is a monthly award to recognize SHS members for outstanding performance that goes above and beyond normal volunteerism.

Dean Athanassiades, DSHS
Phillips Medical Systems
March 2010
Dean has been a member of the IIE for more than 20 years and a member of SHS for more than 10 years. He has participated and served as chair of several committees over that time. Dean was nominated for the March 2010 Outstanding SHS Member of the Month award for his role as chair of the first joint SHS/ASQ Annual Conference in February 2010. Dean's commitment greatly contributed to a successful conference and is an "outstanding" example of going above and beyond to provide service to the SHS membership.

Adaptive Technology: The Engine Driving Performance
No one wants to go to the hospital. As if illness or injury isn't enough, we have to deal with one frustrating experience after another. Long wait times, delays, medical errors and other preventable irritants add up to a distrust and distaste for our community hospitals. Full article

Canadian Study Shows Left Without
Being Seen Emergency Department Patients Not at Increased Risk for Adverse Events
The results of a Canadian study published last year in ACEP News (American College of Emergency Physicians) concluded that patients who leave an emergency department without being seen (LWBS) do not have more adverse events than patients that are treated and discharged to home. More information on this study can be found here.

SHS 2010 Student Paper Competition

The Society for Health Systems is pleased to announce the winners of the 2010 Student Paper Competition. The winners presented their projects during the SHS/ASQ Conference and Expo 2010, Feb. 25-28 in Atlanta. The Undergraduate Paper Award is sponsored by Colorado Technical University. The Graduate Paper Award is sponsored by Premier Inc.
Undergraduate competition: 
A Decision Support Framework for Telemedicine Implementation in the Developing World
Author: Miekie Treurnicht,Stellenbosch University
Graduate competition:
A Stochastic Dynamic Program for the Single-day Surgery Scheduling Problem
Author: William Herring, University of Maryland - College Park

Miekie Treurnicht and William Herring
accept awards at 2010 SHS Conference

Reduction in Turnaround Time
for Stat Specimen within a Regional
Health System Clinical Laboratory

Workstation Design Project: Jason Thomas and Charla Lanoue, North Dakota State University
Abstract: Processing time for tests is often considered the most significant measure of performance within a clinical lab. This paper summarizes a project completed by four undergraduate students during a semester-long Workstation Design course. The project setting was a clinical laboratory that was not consistently meeting time requirements for completion of stat test results. The goal, as specified by laboratory management, was to reduce the total turnaround time for stat tests and increase the percentage of tests meeting time requirements. Complete paper

No-Wait EDs: NEW Webinar Series

SHS is expanding its educational offerings and membership benefits through our new webinar series. Rather than one-off topics delivered only periodically, the series concept allows for multiple perspectives on a single topic from a single, easily accessible source. These can be created at a lower cost, thus reducing the cost of dissemination for the audience. The No-Wait EDs Series is the first foray into what will be a larger series of educational opportunities, which will tie together on-site education, the SHS Annual Conference, and individual SHS Symposium events. Our next Series will follow up on the learning available through the No-Wait EDs Series, and will delve into greater applications to hospital-wide flow, resource utilization, and capacity management.
Pierce Story, senior consulting manager, Hospital of the Future Division, GE
No-Wait EDs: This is how we do it
 is a unique webinar series featuring a detailed look into the management of six EDs from across the country which have combined unique methodologies, tools, and approaches to offer the very best in service excellence and quality standards to their communities.
Click here for more details and registration.

My Experience at the SHS/ASQ Conference
By Jackie Griffin
My attendance at the SHS/ASQ conference was a great experience in which I was able to meet a variety of individuals working in health systems and to learn about the many types of projects that are being completed in this area. The range of topics in the educational sessions allowed me to sample from an assortment of applications of industrial engineering techniques in health systems including lean methodologies, discrete event simulation, linear programming, and monte carlo simulations. In addition, I learned about applications in the physical design of hospitals, implementation of new technology for inventory control systems and appointment scheduling. More 

Take Part in this Important Survey!
Quality Management Practices in Healthcare
Quality professionals, we need your input! As a hospital quality professional, we are interested in your input on how quality management methods are used in your organization. Three universities are working together to focus on the current state of practice for quality management methods in hospitals. Management faculty from Boston University, Boston College and the University of Texas at Houston have developed a survey (in the link below) to better understand how quality techniques are being used, what works well or where gaps might exist, and what overall experience hospitals have in this area. The findings from this research will remain confidential and will be used only for aggregate statistical purposes.

We would like to invite you to take part in this study investigating the use of quality management methods in hospitals. We realize that your time is very valuable, but we hope that you can spend the next 10-12 minutes to complete this important questionnaire. Take the survey
Please answer the questions from the perspective of your role as a quality professional in your current organization. If you wish, we will be happy to provide a summary report of the findings once they are compiled. If you have any questions, please feel free to contact Jim Langabeer or by phone at (713) 500-9190.
Courses held at IIE Headquarters in Norcross, Ga.
Online On Demand:
 April 12-17: Lean Six Sigma Green Belt for Healthcare
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Recorded Webinars

Corporate Training

IIE courses can be customized to meet your company's needs through IIE's Corporate Training Program
Contact Larry Aft, P.E. (770) 349-1130 

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Contact Doug Long, IIE Director of Strategic Alliances (770)349-1109
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Walt Abel 

Tom Best

Eric Buchanan

Sara Falkiwicz

Alina Hsu

Aaron Kanne

Priya Khatri

Karthik Yenkto Raman

Junell Scheeres

Bart Sellers Interim Editor
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