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5 Projects, 5 Hospitals - Using DMAIC for Rapid Quality Improvements |
By Kathryn Lannon, Regional Performance Improvement Analyst and Chris Vanni, Regional Performance Improvement Manager for Northern Indiana Region of the Sisters of St. Francis Health Services Inc.
Abstract
In February 2008, the Northern Indiana Region of the Sisters of Saint Francis Health Services Inc. commissioned the Performance Improvement Department to help minimize the impact of the new CMS MS-DRG payment structure that went into effect in October 2008. The NIR is made up of five separate hospitals, each with their own Lean Six Sigma project facilitators. Full article |
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Optimizing Caregiver Workflow in a Pediatric Intensive Care Unit |
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By Kristen Hermann, Service Consultant for Children's Health Care of Atlanta
Children's Healthcare of Atlanta is a system of three hospitals and 16 neighborhood locations. It is also a teaching hospital that partners with Emory School of Medicine. Children's recently completed a major expansion to meet the needs of Georgia's growing pediatric population. Children's has 474 staff beds with an annual demand of 570,000 patient visits. Children's is also a level II trauma center with more than 170,000 annual emergency visits and 37,000 surgical procedures. In 2008, Children's Healthcare at Egleston expanded the Pediatric Intensive Care Unit from 21 to 30 beds. Read more |
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Recruiting Change: Process and Productivity Improvement in Human Resources |
| By Jared LeBaron, Sr. Management Engineer, Intermountain Healthcare
Abstract
The Human Resource department at Utah Valley Regional Medical Center in Provo, Utah was experiencing significant challenges. The situation was described as chaotic and frustrating due to excessive workloads on existing staff. This presentation will address the process of how Management Engineering in partnership with Human Resources transformed a disorganized recruiting process into an efficient collaborative working enviornment. The use of traditional process improvement methodology, creative data collection tools, and simulation helped formulate a process which eliminated waste and redundant tasks, decreased the time required to manage open requisitions, increased employee satisfaction, and gave structure to the Human Resource Department. Full presentation |
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Sustaining VAP Bundle Compliance in the ICU: A Model of CQI |
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By Jamie El Harit RN, BSN, Business Transformation Specialist, Northern Indiana Region of the Sisters of St. Francis Health Services, Inc.
Abstract
In 2005 the School of Industrial Engineering Technology at Indiana University Purdue University Indianapolis and the Sisters of Saint Francis Health Services, Inc. partnered to develop a Lean Six Sigma program in health care. Saint Margaret Mercy in Hammond and Dyer Indiana implemented an ICU LOS project aimed at delivering evidence-based care to all patients in the ICU on mechanical ventilation. Standardized protocols were developed and the initial results demonstrated dramatic reduction in total ventilator days, total ICU LOS, and the unit's ventilator associated pneumonia rate(VAP). More |
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Call for Nominations! SHS/HIMSS Excellence in Healthcare Management Engineering/Process Improvement Award |
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All nominations must be submitted by Oct. 30, 2009
Purpose:
This award is to honor the individual, who in the opinion of the boards of directors of the Society for Health Systems (SHS) and Healthcare Information and Managements Systems Society (HIMSS), has best demonstrated leadership in implementing significant synergies between the process improvements and information technology profession. These contributions may be of a professional or technical nature, and may include research or development of improved processes (with or without technology), or exemplary contribution to the professional society. The award will be co-presented by SHS and HIMSS during the annual SHS Conference and the HIMSS Award Banquet annually. There may be an exception occasionally where this award may be given to two individuals.
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SHS Suggested Readings and References |
SHS is proud to introduce a list of more than 400 suggested readings and references. This list has been developed by Charlie Protzman, Managing Member of the Business Improvement Group, LLC over the course of his career. He shares it voluntarily for the SHS membership, and we thank him for this invaluable contribution. The list can be downloaded via this link. It is sorted alphabetically by title within categories. Naturally, SHS envisions the list growing over time, with input from the entire SHS membership. Please submit your thoughts, reviews, or any additions to Ron McDade. Enjoy! | |
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SHS and ASQ Health Care Division Host Conference |
Make Plans to Attend
Joint Conference: Society for Health Systems/ASQ Health Care Division
Feb. 25-28, 2010
Atlanta, Georgia
The conference will focus on health care quality and process improvement. Expect high quality education sessions, workshops and an opportunity to network with well-respected process and quality improvement experts from throughout the United States.
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Upcoming Seminars |
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Course held at IIE Headquarters in Norcross, Ga.
Oct. 28-30
Nov. 2-3
These courses are offered as a corporate training program and can be customized to meet your company's needs.
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Corporate Alliances |
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Smart companies form smart alliances!
Learn how an alliance with IIE can help your company become more effective and successful in driving bottom line results.
IIE leads the way in performance improvement knowledge and expertise.
Act now.
Contact Doug Long, IIE Director of Strategic Alliances
770-349-1109 |
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Thanks to the SHS Newsletter Team: |
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Aaron Kanne
Bart Sellers
Sara Janke
Priya Khatri
Tom Best, Editor
For information about contributing content to the newsletter, contact Tom Best. |
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CPM Resource Center Presents 1-Day Workshop |
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Foundations in Polarity Management™
an Essential Skill for Healthcare Leaders and Teams
November 10, 2009
8:00 am - 5:00 pm
Oak Brook Hills Marriot Resort
More Information | |
