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Call for Papers! SHS-ASQ Conference |
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Present at the Conference
Share your expertise in operational and quality improvement tools, methodologies and concepts such as lean, Six Sigma, productivity, benchmarking, simulation and project management. Submit an abstract for consideration for an educational session. Submission deadline is July 31.
SHS / ASQ Conference and Expo 2010
"Building Better Health Care Systems"
A Breakthrough Multi-Disciplinary Conference
February 25-28, 2010 | Atlanta, Georgia
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Adding Value to the Surgical PAT Process |
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by Ohio Health Process Excellence (PEx)
24 HOURS?
The standard measure for completed Pre-Admission Testing (PAT) prior to surgery in hospitals and surgical centers is 24 hours. Patient information is hastily assembled by Techs and RNs with anticipation that all will go smoothly the next day...DOS (Day of Surgery). DOS arrives and Pre-Op is scrambling as the anesthesiologist requests more testing.The surgeon is pacing back and forth constantly checking the clock. As they watch the confusion, patients and their families begin to wonder whether this was the right decision. There is a better measure.
PAT at 72 HOURS? - Absolutely!
Serving the west side of Columbus, Ohio, Doctors Hospital is a 200 bed non-profit teaching facility. In August 2008, Doctors Hospital executives identified the PAT process as one of their operational focus areas. Further, they recognized that one of its key drivers was to raise their Pre-Admission Testing (PAT) standards to 95% at 72 hours prior to the day of surgery. Doctors Hospital averages over 400 surgeries a month. During this time only 38% of the PAT charts were complete 72 hours prior to DOS; and, just 82% were complete the day prior to surgery. Additionally, less than 75% of the PATs charts were reviewed by the anesthesiologists prior to just before the case. The executive's objective was not only to decrease day of surgery delays and cancellations; but also to increase patient safety through the anesthesiologists' review of patient's charts three days before surgery. Full article |
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Premier Picks 23 Top-Performing Hospitals |
| Premier has recognized 23 hospitals nationwide with an Award for Quality. Each award was given for the hospital's exemplary commitment to superior quality and operational efficiency. A total of 3,796 hospitals were eligible for the awards. The criteria included disease-specific mortality, morbidity and complication rates, as well as length of stay. Read more about the selection process and view the winners here. |
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The Importance of Communication for Patient Satisfaction |
Arash Salehi, Lesley Strawderman, Laura Ruff
Department of Industrial and Systems Engineering
Human Systems Engineering Lab
Mississippi State University
On the surface, communication appears to be a simple concept within health care. Patients talk to doctors, nurses, and staff members. Doctors explain treatment options to patients. However, many obstacles often get in the way of understandable, quality communication. A lack of quality communication limits the quality of service that can be provided to the patient. Some of these issues are rooted within health care system design, while others are the result of inappropriate services provided to patients. Communication limitations often make the patients' visits frustrating and unpleasant. Consider a typical hospital inpatient visit. Upon arrival, a patient typically completes paperwork, talks to various staff about where to go and what to do, talks to physicians about their ailments, and talks to a number of nurses about their treatment during their visit. These various interactions could cause an unwanted complexity for patients in their relation with the health care providers. Full article |
| Mayo Clinic Conference on Systems Engineering & Operations Research in Health Care |
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August 17th and 18th
Mariott Hotel
Rochester, Minnesota
The Mayo Clinic College of Medicine is pleased to announce the opening of registration for its 2nd Annual Conference on Systems Engineering & Operations Research in Health Care, to be held August 17 and 18, 2009 in Rochester, Minnesota.
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Roberts Wesleyan College MS in Health Information Administration Survey |
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William W. Walence, Ph.D.
Chair, Division of Adult Professional Studies
Director, Health Administraton Programs
Steven Russell, MEEM, MSHA
Health Information Technology and Process Improvement Consultant
Please take a few minutes to complete the Roberts Wesleyan College's Healthcare Information Technology Education Survey.
Some of you may have read about the American Recovery and Reinvestment Act (ARRA) Stimulus Package and the focus on expanding educational opportunities.
The college is conducting market research and planning
to establish or expand medical health informatics education programs, including certification, undergraduate, and master degeree programs, for both health care and information technology students to ensure rapid and effective utilization and development of health information technology.
Completing this survey will take you less than 10 minutes and will provide us critical information for the Masters of Science in Healthcare Information Administration program and related certifications to meet the growing eductional needs of health care professionals. | |
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Quick Links |
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Networking
Legislated Irresponsibility
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| 2009 SHS Conference Retrospective |
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Thanks to the SHS Newsletter Team: |
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Aaron Kanne
Bart Sellers
Priya Khatri
For information about contributing content to the newsletter, contact Tom Best. |
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Upcoming Seminars |
Courses held at IIE Headquarters
Norcross, Georgia
and part of the
Project Management and Analytics: The Management Engineer's Toolkit
Aug. 30 - Sept. 2
3 day(s) | 2.10 CEUs
This three-day seminar is for those seeking a more complete understanding of the tools, concepts and strategies necessary to drive change in the workplace.
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SHS Suggested Readings and References |
New! SHS is proud to introduce a list of over 400 suggested readings and references. This list has been developed by Charlie Protzman, Managing Member of the Business Improvement Group, LLC over the course of his career. He shares it voluntarily for the SHS membership, and we thank him for this invaluable contribution. The list can be downloaded via this link. It is sorted alphabetically by title within categories. Naturally, SHS envisions the list growing over time, with input from the entire SHS membership. Please submit your thoughts, reviews, or any additions to Ron McDade. Enjoy! |
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Join HME Listserv |
An Excellent Networking Resource
Did you know a Health Care Management Engineering listserv is available through the SHS Web site? This moderated discussion group is for announcements for health care management engineers and others. Subscribe here today. |
Mark the Dates! June 5 - 9
IIE 2010 Annual Conference and Expo |
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This is always a great conference.
Start making your plans now.
IIE Annual Conference and Expo 2010
June 5 - 9
Fiesta Americana Grand Coral Beach Hotel
Cancun, Mexico
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