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Upcoming Health Care Seminars |
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Feb. 23 Six Sigma Green Belt for Health Care Certificate Program (online) 2.10 CEUs
Master Six Sigma principles to focus on process improvement in your health care setting. Five weeks online with modules released each week and an optional discussion session with a facilitator. You must pass the exam to receive the Six Sigma Green Belt Certificate.
Feb. 26-27 - IIE Headquarters - Norcross, GA
Learn the fundamentals of patient access and flow through acute care facilities in this two-day course. It will cover the concepts and tools you will use to develop metrics to evaluate your institution's patient flow as it relates to both historical performance and industry benchmarks. This course is part of the Health Care Certificate Program. |
| Additional thoughts regarding our Roundtable with the Experts |
| In November 2008, four SHS members with more than 100 years of combined improvement experience attempted to summarize the challenges facing health care today. SHS News released that compilation last December. This article, with input from Karen Martin, is the first formal release of potential solutions to those challenges. The newsletter team invites members to read Karen's thoughts, with plans to write your own. Responses should be sent to Tom Best. Enjoy the article! |
| Hospitals Need IE Data to Drive Staffing Decisions |
by Mark Graban
How do hospitals set staffing levels? Often, they are not using time-tested industrial engineering methods. When hospital managers are asked, for example, "Why do you have four people working this area?" the responses include:
· "That's what the benchmarking data indicated."
· "That's what the consultant told us."
· "We couldn't get the budget for five!"
Benchmarking data is often suspect, as it can be difficult to find a true apples-to-apples comparison between two hospitals. Aspects of the organization's specific context, such as medical equipment, patient mix, and information systems all contribute to that particular hospital's productivity. Without solid IE methods such as work measurement, the hospitals end up with staffing levels that are too high as to be excessively costly or too low so that quality, morale or safety suffers. Full article |
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Feb. 17th Webinar: Free to SHS Members |
webinar Metrics-Based Process Mapping: Using Metrics to Design Waste-free Processes and Drive Ongoing Improvement
Speaker: Karen Martin, Principal
Consultant, Karen Martin
Date: Tuesday, February 17, 2009
Time: 1:00 p.m. to 2:00 p.m. EST
When done correctly, process mapping is a great way to discover system problems and define the future state. While adding metrics to your process steps can be challenging, it will help prioritize the issues and add accountability for improvement. Take the next step towards better mapping with this interactive one-day webinar.
After registering you will receive a confirmation e-mail containing information about joining the webinar. Space is limited.
Reserve your seat now |
