In order to support most organisations' desire to drive down costs in their IT environment, we have partnered with Hitachi ID Systems to help enterprises drastically reduce their Service Desk OpEx.

Hundreds of organisations have seen significant return on deploying Hitachi ID's Identity and Access Management solutions.

· Wells Fargo reduced incidents by 60% - 100K passwords/month are reset by users themselves.
· Sybase reduced incidents by 85% and achieved $150,000/year in service desk OpEx reductions.
· Avon reduced service desk call durations from 10 - 20 minutes to less than 1 minute.

Hitachi ID customers dramatically reduce their cost of IT service support by:

· Automating password synchronisation across the industry's largest list of pre-integrated systems and apps;
· Providing self-service password reset from any workstation, PDA, or mobile browser and via IVR

With Hitachi ID's solutions, most customers see positive ROI well within the first year.

I'd like to learn more about your organisation and show you how you can realise the same savings in your service desk environment. Are you available to meet on Tuesday Nov 23rd?