August 24, 2010
Direct Marketing Update
Creative Direct Marketing Group, Inc.
310-212-5727 craig@cdmginc.com
Nobody knows direct marketing better!

 

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Dear Direct Marketing Friend,

Welcome to this week’s Direct Marketing Update, with more tips and strategies to help you increase your response rates.

In this issue…

The secret to a 533% sales increase

Integrating a variety of direct marketing media into a single marketing effort with powerful direct response copy can have a dramatic effect on response. Let me show you how I used a fully integrated campaign to increase response more than five-fold.

Marketing challenge

FamilyLife Canada is a nonprofit Christian organization dedicated to providing married couples and parents with tools to improve their marriages and homelife. This is done through conferences, seminars, online resources and more.

Since 1978, more than 60,000 people have attended their flagship Weekend to Remember marriage conferences. But in the past 2 to 3 years, attendance stagnated. Conferences rarely topped 150 attendees.

In 2010, with a very special Weekend to Remember event planned for the luxurious Fairmont Banff Springs Hotel in Alberta—an idyllic romantic location— FamilyLife Canada wanted to expand attendance. This event would also feature performances by singer/songwriter Steve Bell.

FamilyLife Canada asked me to help recruit more attendees.

Creative strategy and tactics

I had to overcome several objections that prospects for these conferences typically have.

First, we needed to fend off skepticism and answer questions like “Is this really for me? Can this really help my marriage?” 

Second, it was critical to speak to husbands in particular, as they are often the most resistant. The campaign would have to sell the many advantages of a trip to Banff, beyond the seminar’s content.

To accomplish this, my team developed a fully integrated campaign of email, targeted landing pages, direct mail and social media.

We began with a 5-part email series to inform and persuade prospects to register.

Copy highlighted success stories of couples whose lives and marriages had been transformed by Weekend to Remember, using video testimonials featured in the emails and on landing pages. Emails also outlined premium hotel services and outdoor activities available at the luxurious location.

Part of the offer included an opportunity for prospects to earn free registration by bringing friends. That worked very well.

The other media were integrated into this schedule to support the email campaign and drive online response.

Response-exploding results

Response was so overwhelming that FamilyLife Canada’s block of rooms was completely sold out. They had to make arrangements at neighboring hotels and provide shuttle buses to get everyone to the conference.

In all, more than 950 people attended Weekend to Remember in Banff—increasing participation by more than 533%!

Your company can also experience this kind of success with your marketing campaign. Call me at 310-212-5727 or email me at craig@cdmginc.com.

To take a closer look at this campaign, click here to see samples.

Web strategy: Commonly overlooked SEO strategies that can improve your results (Part 3)

When creating a landing page, microsite or website, I’ll often want to include some strategic download options.

If you are including direct downloads on your site, what you do with the names of your downloadable files is important to your SEO.

Make sure that you add your primary keywords to the file name as well as to the directory it’s in.

Doing so will make your URL, domain name and file name all relevant to your keyword-rich content—giving you an additional SEO boost.

But remember, SEO is constantly changing. It is critical that you stay on top of these changes to make it as easy as possible for web users to find the value that your site has to offer.

If you want to know more ways to make your site SEO-friendly, email me at craig@cdmginc.com and I’d be happy to review your site.

Did you miss the rest of this SEO series? Catch up here:

  • Discover an easy way to improve SEO results in Part 1
  • See how you can make your keywords work harder in  Part 2

Copy tip: How to drive more prospects to your video

In recent issues, we’ve been talking about the power of video to supercharge your response. But video alone is not enough.

The truth is nobody really wants to see another video. They can already go look at 120 million of them on YouTube right now.

No, the key to getting people to view your video is using the right words to lead them there.

You must use power words to create curiosity and tease your prospects into viewing your video.

Here are examples of the copy I used to drive prospects to videos for two of my clients.

The first is for a video targeted to the Christian community. We created a dozen banner ads that teased viewers and got them excited about the video before they clicked through.

Take a look at the copy:

I was arrested for Christ. Arthur Blessitt wanted to share the love of Jesus with the world…so he walked 38,102 miles with a 12-foot wooden cross on his shoulders…

But he was shot at…persecuted…and went to jail 24 times for it.

40 years, 315 countries and 7 continents later, he shares his powerful, inspiring journey on a new video.

Here’s a snippet of the copy we used to entice prospects to view a short online video on an investment landing page…

T. Boone Pickens’ $58 million natural gas plan could make you 545% richer.

Learn how Pickens bet on one natural gas stock that could turn $3,000 into $19,350 by this time next year. The billionaire oilman has invested $58 million of his own money in natural gas.

Follow Pickens’ lead with my #1 Alternative Energy Pick for 2010. This video shows you how.

So if you have a video on your site and aren’t getting the viewers you thought you’d get, it could be your copy—or lack of it.

I’d be happy to take a look at what you’ve been doing and give you my thoughts. Just email me at craig@cdmginc.com.

Testing corner: Harnessing the power of an autoresponder series

Marketers use the term “autoresponder series” a few different ways. You may also have heard it called a conversion series, retention series or renewal series.

Here is an interesting recent test that demonstrates how we as marketers need to be constantly rethinking how we use the various channels available to us.

The test involved a Google Adwords campaign intended to build business.

Over an 8-day period, prospects responding to the campaign were involved in a 50/50 split-test.

Method A: Half of the group was sent to a landing page featuring a traditional direct response sales letter.

Method B: The other half were driven to an opt-in page. After opting in, prospects received a series of autoresponder emails that were designed to drive prospects back to the very same landing page over a period of time.

At first, the test results seemed to show that the winner would be method A, the direct-to-sales-letter option. In fact, on the first day of the test, it was outperforming the autoresponder emails by 4 to 1 in terms of visitor value.

But then an interesting thing happened. Over the 8 days of the test, the response to the email series began to grow. By the fourth day, it was outpulling the sales page.

By the end of the test period, A beat B by an incredible 91%. Better still, because the prospects opted-in with method B, there was an opportunity to build an ongoing relationship that could deliver additional sales weeks or months down the line.

I, too, have seen great response from autoresponder programs, either conversion or retention series. If you want to know more about creating your own autoresponder campaign, email me at craig@cdmginc.com or call me at 310-212-5727.

Another postage increase threatens the future of direct mail

Direct mail’s greatest danger is not the advent of electronic media. As you saw in the article above, direct mail in an online world works—and it works well.

No, direct mail’s greatest danger is the government-protected monopoly status of the United States Postal Service (USPS). This creates bureaucratic inefficiencies and the ever-increasing price hikes.

And now, using an “escape clause” in the exigent policy, the post office has all but ignored its promise not to raise postage rates this year by calling for an average 5.6% raise (almost double the inflation rate) that would go into effect on January 2, 2011.

As direct mailers, that hurts us all. Of the mail delivered by the USPS in 2009, 150 billion pieces were from businesses. But instead of treating business mailers like loyal customers, the USPS wants to punish us with again higher prices…as though we were at fault for its debts.

In reality, it is bulk mail that is keeping the post office afloat. But each new increase cuts into your business’s ability to make a profit, increases your cost per sale, reduces job creation and discourages entrepreneurship.

That’s why I want to encourage you to write your congressmen and demand that they not raise rates at the beginning of 2011. The fact is, your voice counts.

Already, the Affordable Mail Alliance (AffordableMailAlliance.org), a coalition of more than 700 mailers, has filed a motion with the postal commission against the increase, and your letters will put additional pressure on Congress to vote against a rate increase.

What do you think about the USPS rate hike? Email your thoughts to craig@cdmginc.com.

Action Items

  1. Tell your Congressmen that you oppose the outrageous USPS rate hike. Higher postage rates hurt small businesses and penalize business mailers. To contact your representative, click here. To contact your senators, click here.
  2. Punch up your video marketing. Remember, you need to give prospects a compelling reason to watch your video over the millions of others out there. If you need help with teaser copy, banner ads and other traffic-drivers, just email me at craig@cdmginc.com. I’d be happy to review your materials.
  3. Click the Forward to a Friend button in the upper-right corner to pass this Direct Marketing Update on to interested friends and business associates.
  4. As a Direct Marketing Update subscriber, you can save $15 on a new subscription to Direct Response, the nation’s leading direct marketing newsletter. Click here to subscribe now.

Yours for direct marketing success,

Craig A. Huey signature
Craig A. Huey
President
Creative Direct Marketing Group, Inc.
Email: craig@cdmginc.com
Phone: 310-212-5727
www.cdmginc.com

Click here to visit the Direct Response library. You’ll find numerous articles from past issues of my Direct Response newsletters that provide even more valuable direct marketing help.

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This direct marketing newsletter has been prepared by and is the property of Creative Direct Marketing Group, Inc. The information contained herein has been carefully compiled from sources believed to be reliable, but its accuracy cannot be guaranteed. All photos and graphics are used by permission of their creators. Reproduction or electronic transmission of information contained in this report in whole or in part is strictly prohibited.

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About Craig Huey

Craig Huey

Craig Huey is the #1 authority on accountable advertising.

He’s recognized as one of the top direct response marketing experts in the nation.

In addition to publishing Direct Marketing Update and the industry newsletter Direct Response, Mr. Huey is president of Creative Direct Marketing Group, Inc., a full-service direct response advertising agency, and InfoMat, Inc., a postal and email list brokerage and management company.

Email Craig at craig@cdmginc.com.

 

Ordering lists? Use these handy guidelines:

  • Make sure you can get date clearance for the time you want to mail.
  • Send a sample of your package immediately upon making the request.
  • Ask the list owner/broker to protect the mail date for you—preferably a week on either side.
  • Don’t confuse “delivery date” with “mail date.” (You need to allow time for your mail house, etc.)
  • Merge-Purge if you use a number of lists. (For less than 100,000 names, however, I do question whether the savings equal the cost. Ask your broker for an 85% net name guarantee on merged-purged lists.)
  • Always, always put instructions in writing.
  • Specify key codes to the broker to facilitate split testing.

If you need help with lists, or want to find out how much you can make by renting out your own list, just call 310-212-5727.

 

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Here are just a few of the clients Craig has helped.

B2B

800 DIRECT
Compusource
SurfControl, Inc.
The Weather Channel
See more B2B clients

Consumer

Baby Lulu
Chevron Oil
Hooked on Phonics
Weight Watchers
See more consumer clients

Health and Wellness

Blue Cross Catalog
Health Alert
Metagenics, Inc.
Sun Chlorella
See more health clients

Publishing

Agora Publishing
The Hollywood Reporter
VNU Publishing
See more publishing clients

Investment

Barry Kaye Associates
The Motley Fool
Standard & Poor’s
VectorVest, Inc.
See more investment clients

Fund-raising/Political

Biola University
Athletes in Action
Jews for Jesus
Save Proposition 13
See more fund-raising/ political clients

Direct Mail

Intelligence Digest
The Dines Letter
TheStreet.com
See more direct mail clients

Paid Search

Constitution Mining
Retirement Watch
The CHEAP Investor
Vestopia

Websites/Microsites

Downey Savings
FamilyLife Canada
Mommie Helen’s Bakery
RealMoney.com
South Bay Back
Spectrum Holdings
See more website clients

TV/Infomercials/Viral Videos

Dr. Bruce West
DTN
Fawn’s Secret Stock
Swiss Confidential
Variel Health Spas

Radio

Education Connection
Reagan for President
Saturday Night Singles
Sun Wellness

Reach Craig Huey now at 310-212-5727 or craig@cdmginc.com to discuss how he and his team of marketing professionals can create the same profit-exploding results for your next campaign.

 

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