Direct Marketing Update 2/26/08
CDMG, Inc.
Nobody knows direct marketing better!
310-212-5727 — craig@cdmginc.com


    Welcome to this week's issue of Direct Marketing Update. In this issue, we'll share a cutting-edge method of connecting with your prospect. We'll also tease your brain with a new test and reveal a little-known profit-booster you may not be aware of.

In This Issue...
  • Direct Mail: 5 Ways to Beat Rising Printing/Mailing Costs in 2008
  • Web Strategy: A Breakthrough Way to Connect with Your Prospect
  • Copy Tip:Your Secret Weapon for a Can't-Miss Offer
  • Are You Throwing Away Potential Profits?
  • Testing Corner: What's the Best Way to Capture Email Addresses?

  • Direct Mail: 5 Ways to Beat Rising Printing/Mailing Costs in 2008


        There's no two ways about it: printing and mailing costs are going up in 2008.

        But that doesn't mean your business has to cut back on mailings or take it on the chin. I'm going to tell you a few cost areas to watch out for, and then make a few a suggestions how you can offset—or even beat—the increases.

        The first increase to prepare for is the rising cost of printing. The increases that began in the second half of 2007 will continue this year—most likely at a rate exceeding that of inflation.

         Paper costs are a huge chunk of this printing increase, particularly if you use coated papers. Generally speaking, expect to see increases as high as 25% for coated paper and 20% for uncoated paper.

        There are a number of reasons for the increase in printing costs. Supply and demand comes into play since many paper manufacturers have closed mills, plus transportation and fuel costs have gone up. There's also talk of ink prices increasing.

         The other increase to watch for is a rise in postal rates.

        Rates are increasing for First-Class and Standard postage on May 12 of this year (click here to see the new rate schedule).

        However, it might not be the only increase this year. With the lowering of interest rates and rampant government spending, inflation could creep up 5–7% in 2008.

        Since last year's rate increase legislation tied postage increases to the inflation rate, that leaves the door open for another increase later in the year.

        While this economic forecast seems pretty dour, it's not the first time the direct mail industry has had to deal with higher costs...and we've gotten through it before.

        It simply means it's time to tighten the belt and mail smarter. In fact, in the past, belt-tightening and smarter mailings have even increased response rates over more robust economic periods.

         Here are 5 ways you can offset (or even overcome) your printing and mailing costs in 2008:

    1. Use quality mailing lists. The worst thing marketers can do is randomly reduce the number of pieces mailed. This will lower new client acquisition, which will in turn lower your sales, future repeat business and upsell/cross-sell opportunities, eventually leading to potential profit loss.

      The key to mailing smarter is a more focused mailing by using better lists. By using "lifestyle" lists with specific, targeted audiences, you can make sure your mailings are going only to proven direct mail purchasers in your product or service's key buying demographics.

      For example, our sister company, InfoMat, has a list of 250k subscribers to an alternative health newsletter with an average age of 55 years old and a proven history of direct mail purchases (click here to see the specific demographics in the datacard).

      And for the financial sector, InfoMat has a new list of business entrepreneurs from a leading radio broadcaster who have a history of spending more than $75.00 a year on investor resources (click here to see the datacard).

      In both cases, the lists are focused to a very specific audience with specific needs and a history of buying through direct mail so your mailings reach those most likely to buy.


    2. Change up your formats. Try reducing page counts or improving page density. For example if you send out catalogs, try to place one additional product on each page.

      To reduce mailing costs, experiment with lighter-weight paper. It's time to get creative with your formats, like trying slim jims instead of bulky catalogs or mailing a piece with fewer pages, then driving your prospect to your Internet site for a more extensive product mix.


    3. Do some thorough testing. When costs rise, it becomes all the more important to test variables. Test everything: your format, your offer and your copy direction.

      The best way to avoid throwing money away is to address the effectiveness of what you're mailing.


    4. Look for savings on postage. If you plan ahead, there are many ways to beat the postage increase. Both co-mailing and entry at only sectional center facilities can produce huge postage savings.

      You could also try playing around with the size and shape of your pieces. For example, folding larger flats into a 6 x 9.5 envelope will save you 39 cents per piece. That adds up quickly.


    5. Plan your paper purchases. There are a couple ways you can plan ahead and save big on paper. The first is to buy in bulk. If you know you'll be mailing a million pieces in the spring and another million in the fall, save money by buying enough paper for two million pieces.

      Another money saving method is to buy directly from the paper manufacturer.

        Unfortunately, there's not much we can do in the short term to lower the overall costs of printing and mailing. However, better planning can get smart marketers through the tough times.

        And as side note, next month in our sister publication, Direct Response, we're going to take a hard look at ways you can not only survive tough times and economic slowdowns...but even thrive.

        If you're not currently a subscriber to Direct Response, click here to subscribe so you're always one step ahead of your competition.

        Also, if you'd like more information on renting successful, targeted mailing lists, call Tina at InfoMat at 310-212-5944 x150 or email her at listmgr@infomatbiz.com.


    Web Strategy: A Breakthrough Way to Connect with Your Prospect


        Studies have shown that an effective strategy for making an emotional connection with your prospect is by using a spokesperson in your copy. Now, there's a powerful way to take that concept to the next level: a microsite video spokesperson.

        If you haven't seen a video spokesperson yet, prepare to be surprised. When your prospect lands on your microsite, a video walk-on immediately addresses your prospect. To see an example, click here to go to my agency's homepage.


    Click above to see a video spokesperson in action


         If you're looking for a fresh way to spice up your site, or you've already considered using a video spokesperson, but aren't quite sure how it would work, here are a few ways you can get dramatic results using a video spokesperson.

    As an introduction

         If you want to show off the different areas of your site, a video spokesperson is an excellent way to get this information across in a fast and unique way. Your spokesperson can come out and visually point out different areas of your site as well as steer prospects to areas you'd like them to visit.

    Make an offer

        If your offer is unbeatable, you may want to use a video spokesperson to announce the offer the moment your prospect arrives at the page. Then have the spokesperson direct prospects into sales copy to further punch the offer.

    As a tutorial

        If your product or service needs a bit of explanation, you can use a video spokesperson to walk your prospects through the highlights and benefits of your product or service in an easy to understand and direct way.

    To build credibility

        If you (or your company head) is an expert in a particular field, using him or her as a video spokesperson is an excellent way to make a connection and show your prospects they're a leader in their field.

        Using statistics, examples and testimonials, your spokesperson can build credibility as the master who's ready to make your prospect's life better.

        If your company is looking for a unique edge in your online marketing and want to break out from the pack, consider an online video spokesperson.

         Feel free to contact me at 310-212-5727 or email me at craig@cdmginc.com if you're interested in video spokesperson technology and need a little help putting it together.


    Copy Tip:Your Secret Weapon for a Can't-Miss Offer


        If you're a regular reader of Direct Marketing Update, you know a strong offer always includes valuable premiums for your prospect like special reports and white papers.

        However, your premiums are worthless if you don't take the time to create mouthwatering headlines and compelling sales copy touting your premiums.

         Online or in print, if you've crafted your body copy correctly, by the time you begin revealing your premiums, your prospect should already be hungry for your product or service.

        Your premium copy headlines and copy should be your knockout punch.

         The way you describe the contents of your premiums should make your prospect completely unable to walk away from your offer. Your prospects should feel you're simply offering too much value for them to walk away.

        How do you accomplish this? Two ways:

         Your premium title. Your premium should have an eye-grabbing, evocative title like "7 Tax Breaks the IRS Doesn't Want You to Know About" or "5 Business Secrets That Turn Small Business Into International Success Stories."

        You can also go negative like "9 Fatal Mistakes Small Businesses Should Avoid" or "Prescription Drug Health Risks the Media Isn't Telling You." Either way you're creating a dire need for the information inside the report.

        Your content copy. The description of the premium should be irresistible. Tease the information inside so your prospects simply must have them. Don't tell them everything and don't be gentle. Make sure your prospects feel what's inside will absolutely change their life.

        For example, if your report is about natural heart-healthy treatments, your copy might be, "In this groundbreaking Special Report, you'll discover breakthrough natural cures that traditional medicine has ignored like...

    • The foolproof way to lower your cholesterol in 14 days


    • The one superfood guaranteed to ease high blood pressure


    • What kinds of exercise will help your heart—and which kinds could be deadly
        As you can see, you'd definitely want to get your hands on that report! To see another example of effective premiums, click here to see an award-winning microsite my agency created for an investment newsletter writer.

        His webpage contains not one, but four exciting premiums plus another premium as a quick response bonus that sweetens the offer even more.

         Remember that premiums are your special weapon to make your offer unbeatable. But to get the most mileage, make sure your headlines and description copy are just as unbeatable.

        If you need help crafting motivational copy, click here to read my article "18 Secrets to Grabbing Readers with Just the Right Words" in the Direct Response archive.


    Are You Throwing Away Potential Profits?


        More than 70,000 different lists are being rented out currently in the United States alone, generating massive income for such companies as American Express, Business Week, Fortune, Kiplinger, Lillian Vernon and so on.

        If you'd like to broaden your income possibilities, list rental income could be a source of untapped revenue for your business. Here are some considerations in renting out your list...

    How valuable are your names?

        Are your names direct-response generated...or compiled? Direct response names are names of people who have responded to an offer in the mail, on the Internet or from email, from an infomercial or from an ad in a publication. A compiled list is made up of names taken from a source such as a directory or "harvested" on the Internet.

        Lists of actual buyers are much more valuable than lists of inquirers. Both are more valuable than a compiled list. In email, a harvested list is at the bottom of the pile.

    How should you begin?

        List owners who opt for self-management often find their lists go without proper promotion...they don't have the contacts, the reputation or the facilities.

        You can most efficiently and easily generate rental income from your list by hiring a company that specializes in list promotion. Their list manager advertises the availability of your list and aggressively promotes rentals (1) in key direct mail trade publications, (2) among companies looking for reliable third-party email lists (3) among list brokers, advertising agencies and list users. Some list companies also offer specialized promotions.

         The company receives and handles all rental inquiries, so that you won't be bothered with unproductive queries. In addition, they handle all follow-up, scheduling, billing and data reporting.

         Your list manager will send you a sample mailing piece or email from the prospective renter for your approval. You may not want to rent to a competitor, or to a company whose product or service you don't like. That is your option. Most companies will only rent their email lists to established companies who follow specific CAN-SPAM regulations, for example.

        Once the rental is approved, the renter of the list must agree to the price, the assigned mail date and the fact that the list is rented (this simply means that all rentals are made on a one-time use basis).

        You pay out commissions of about 10% to the list manager and about 20% to the list broker who generated the sale. Thus, you keep approximately 70%.

    When should you start?

        If you have several thousand names, start now. Make a decision on a reliable list management company and start generating that hidden source of income. Your names are safe...you have complete control over who uses your list...and the time involved is minimal.

        If you'd like to investigate your profit possibilities for list management, or just need some information about the process, call Steve at InfoMat at 310-212-5944. He can walk you through the list management process and give you some great business-building ideas.


    Testing Corner: What's the Best Way to Capture Email Addresses?


        This week in Testing Corner we're going to take a look at which is the best method to capture email addresses on your microsite or ezine: pop-ups or requests embedded in copy.

         TEST: An ezine tested two methods of email capture over a six-week period. During the first three weeks, copy was embedded into the sales copy. It read:

        For more information on how you can invest profitably—and safely—in the tech sector, enter your email below and we'll rush you a FREE copy of our Special Report "10 Keys to Safe Investing in Breakthrough Tech Stocks."

         Then, underneath was an area to enter an email address and a submit button.

        Then over the following three weeks, the ezine used a pop-up. As the prospect left the page it appeared and read:

        Wait! Before you go, enter your email below so we can rush you a copy of our Special Report "10 Keys to Safe Investing in Breakthrough Tech Stocks." This FREE report will tell you how to invest profitably—and safely—in the tech sector.

        There were two possibilities at work here. Would the pop-up stand out more and gain better response? Or would pop-up annoyance mixed with pop-up blockers kill response?

        Would you guess that response from the pop-up was:

         A) One-third lower

        B) About the same

        C) Almost double

         RESULT: If you answered almost double, you're right!

        Embedding the email capture dialogue in the window produced 123 captures over three weeks. But adding a pop-up window—despite many browsers having pop-up blockers—increased captures to 232 people...190% higher.

        Why do you think the pop-up did better? I'd love to know your opinions. Email me at craig@cdmginc.com and let me know what you think. I'll print some of your responses in the next issue and tell you why I think the pop-up worked better.


    ACTION ITEMS

    1. Are you up to date on the newest trends in direct marketing such as podcasts, viral video, pay-per-click ads and exciting mailing formats?

    Subscribe to the industry-leading digest Direct Response and keep current. Please call us now at 310-212-5727 and tell our representative you'd like to subscribe to Direct Response.

    2. Examine the results of your last direct mail campaign. Are you experiencing a loss of leads or sales? I can help. Contact me at craig@cdmginc.com.

    3. Click here to read the insightful article on the proven, tested, V.I.V.A.™ direct marketing system. It's a must-read article for every direct marketer and business owner looking to boost their response rates.

    4. Click the Forward to a Friend button in the upper-right corner to pass on this Direct Marketing Update to interested friends and business associates.

        That's it for this week's edition of Direct Marketing Update. I hope that you'll keep an eye open for my next issue, as I have so much more exciting direct marketing information to share with you.



    Craig A. Huey
    President
    Creative Direct Marketing Group
    email: craig@cdmginc.com
    phone: 310-212-5727
    www.cdmginc.com

    Click here to visit the Direct Response Library. You'll find numerous articles from past issues of my Direct Response newsletters that provide even more valuable direct marketing help.

    CDMG Inc Home Page/Case Studies/Direct Response Library/Contact Craig/Direct Response Newsletter/Direct Marketing Update Archives

        This direct marketing newsletter has been prepared by and is the property of Creative Direct Marketing Group, Inc. The information contained herein has been carefully compiled from sources believed to be reliable, but its accuracy cannot be guaranteed. All photos and graphics are used by permission of their creators. Reproduction or electronic transmission of information contained in this report in whole or in part is strictly prohibited.

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    About Craig Huey:



        Craig Huey is the #1 authority on accountable advertising.

         He's recognized as one of the top direct response marketing experts in the nation.

        In addition to publishing Direct Marketing Update and the industry newsletter, Direct Response, Mr. Huey is president of Creative Direct Marketing Group, a full-service direct response advertising agency, and InfoMat, a postal and email list brokerage and management company.

        You can email Craig at craig@cdmginc.com.



    Craig Huey Hotline

    Need to talk
    to Craig?

    Call
    310-212-5727


    Discover the #1 Secret to Successful Campaigns




         To be successful, a direct marketing campaign needs 3 things:
    1. An enticing offer


    2. Action producing creative


    3. Superior list recommendations
        While many marketers succeed at the first two, their promotion fails because the campaign was mailed or emailed to the wrong lists.

         Remember: even the most brilliant package does poorly when mailed to the wrong list...but even an ordinary package pulls well when it's mailed to winning lists.

    But Where Do You Find These Winning Lists?

        While there are dozens of list companies out there who can make, order and recommend lists, only one list consulting firm has earned a reputation as an unusually skillful list consulting firm: InfoMat.

    The Secret is Service

        At Infomat, we're not list peddlers. We're consultants. We know what works best because of our meticulous records and specialized research techniques honed over the last 35 years.

        Infomat handles local and national promotions with clients worldwide. The reason? Our list selections simply pull better. That means you'll find more customers at a lower acquisition cost.

    How Profitable Are InfoMat List Selections?

    • One investment newsletter publisher went from 400 subscribers to over 100,000 subscribers and is still growing by leaps and bounds


    • Another marketer quadrupled his returns by the fifth week


    • Another client went from 1,000 customers to over 48,000 new customers thanks to our list selections
        If you're really serious about generating thousands of new customers, pick up the phone and call Infomat now at 310-212-5944 or click here to contact us. We can help make 2008 your best year ever.

    InfoMat, Inc.
    Quality Lists for Maxiumum Profitability



    Direct Marketing Tip #97:

    The Little-Known Key for Researching New Prospects




        Remember that the best prospects will always closely resemble your best customers.

         Analyze your customer base and determine key traits held in common by your top customers. Consider demographic elements such as age, gender and income. Then use this information to find prospects who look just like your top customers' profile.

        By analyzing and planning first before developing creative, smart marketers can hone selling strategies and maximize marketing dollars.


    How to Supercharge Your Company's Profits in Just Two Hours




        At your company's next meeting, empower your staff with tools, tips and strategies from Craig Huey, the direct marketing industry's "authority on accountable advertising."

        In his comprehensive, fast-paced presentations, Mr. Huey reveals his private tactics for supercharging leads and sales. Your team will learn how to make any direct marketing campaign a winning success...no matter what your industry...no matter what your product or service.

         Using proven copywriting and art strategies, Mr. Huey will walk your team through every aspect of successful direct marketing campaigns... from creative design to offer creation to mailing lists to upselling and cross-selling.

         Peppered with real-world examples and success stories, Mr. Huey's empowering presentations explain step-by-step how to create winning marketing campaigns in any economic climate.

        Best of all, Mr. Huey can tailor the presentations to your company's current needs, covering subjects like...
    • 12 critical rules that make or break a campaign


    • Why the right offer is critical to your success


    • 7 copy rules you should never break


    • What never to do on the last page of a sales letter


    • Why many websites kill direct mail results


    • 7 overlooked techniques that can double your conversion rate


    • Keys to separating good copy from bad


    • The #1 web blunder direct mailers make


    • The 14 secrets of choosing successful mailing lists


    • The 7 critical objections you must overcome
        In just two hours, your company will gain fresh, new ways to apply direct marketing principles to your direct mail and online efforts...principles your company can use immediately to boost your response rates. You could see sales climb in as little as 2 weeks.

        Don't wait. Call 310-212-5727 today to reserve one of Mr. Huey's limited 2008 openings. Or, for more information, email Veronica today at veronica@cdmginc.com.



    Quote of the Week




        "In good times, people want to advertise; in bad times, they have to."
        
       —Bruce Barton



    Discover Hundreds of Tips, Strategies and Advice in the Direct Response Archive

        The following category links will lead you to a wealth of successful direct marketing strategies...no matter what medium you use.

    Creative Testing

    Success with Magalogs

    Offline Marketing

    Improve Your Subheads



    The Brand New Issue of Direct Response Is Available Now

        Top direct marketers insist on knowing the latest secrets, strategies and trends. That's why they subscribe to Direct Response, which is Direct Marketing Update's
    in-depth sister publication.


    Click to subscribe


        If you enjoy the information in Direct Marketing Update, you'll love the detailed and more extensive information found in our monthly industry digest, Direct Response. It covers today's most current direct marketing strategies and news.

        Direct Response also keeps you in the know by sharing key findings and information from more than 100 publications.

        Click here to subscribe to Direct Response.

        The latest issue of Direct Response contains the following information:
    • 9 Response-boosting Forecasts for 2008!


    • 3 Ways to Use Postcards Effectively


    • Top Strategies to Overcome Shopping Cart Abandonment!
      Efforts


    • Optimizing Your Mobile Messages


    • How to Get a 164% Lift by Changing Your Follow-Up Timing!


    • Marketing Memos


    • And much more...
        If you are not already a subscriber to Direct Response, click here to subscribe, and we'll send you the latest issue.

         As a Direct Marketing Update subscriber, you're eligible to save $15 on a new subscription. For more details, click here!



    Direct Marketing Tip #71:

    Research Buyers and Non-Buyers




        Many marketers spend all their research time and money learning who their buyers are and why they act as they do. But don't forget to spend your resources learning why non-buyers don't buy.

        The direct marketing universe opens up dramatically once you understand who might be a buyer but hasn't been (1) reached at all or (2) reached properly.



        Call Craig Huey now at 310-212-5727 or email him at craig@cdmginc.com to discuss how he and his team of marketing professionals can create direct marketing copy that will work for your next campaign.



    phone: 310-212-5727
    Email Marketing by