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Shopper Tech Update               December 20, 2011 - Volume 2, Issue 23

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In This Issue
PROMOTIONS: Seven Promotion Trends You Cannot Ignore
SOCIAL MEDIA: The Best Way to Create a Social Innovation Culture
MARKET WATCH

 

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Promotions

Coupons 

Seven Promotion Trends

You Cannot Ignore

 

Couponing has its own reality show on cable TV. "Extreme Couponing" has generated lots of buzz among viewers and coupon officials. In the larger sense, it demonstrates how promotions are changing in a challenging economy.

 

"What is the consumer attitude toward coupons? They are cool. People want to use them. That wasn't the case five years ago," said Matthew Tilley, Director of Interactive Communications for Inmar.

 

Through the third quarter of this year, coupon redemption was up 5% over last year. That makes seven consecutive quarters of growth, which followed three straight quarters of decline.

 

So what's going on?

 

Coupons are part of a promotion industry that is undergoing change. Tilley lists seven promotion trends that, he said, "You cannot ignore...

 

read entire story

 

 

Social Media

Social Media 

 

The Best Way to Create

A Social Innovation Culture 

 

For manufacturers and retailers, social product innovation offers compelling new ways to perform consumer immersion studies and augment traditional market research. But that's easier said than done.

 

"Like any new initiative, incorporating social product innovation strategy and technology into existing processes for innovation and product development will likely face resistance and lack of support," says Amy Kenly, Social Media & Analyst Programs Director for Kalypso, an innovation consulting firm.

 

To succeed, she says companies must address these issues, especially as they relate to five key areas. She outlines them as follows...

 

read entire story

 

Market Watch

 

IBM to Acquire DemandTec to Expand Cloud-Based Analytics 

 

Hy-Vee Food Stores Deploys Mobile Navigation Service 

 

General Mills Expands Innovation Network

 

Bashas Offers Advanced Loyalty Card Promotions

 

Nestle Purina Uses QR Codes to Boost Charity

 

CVS/pharmacy Launches iPhone App

 

M-Commerce Sales Growing Quickly

 

Save Money Using Mobile Shopping Apps: Survey 

 

 

 

Shopper Technology Institute Sponsoring Members 

 

PREMIUM MEMBERS

HRCP

Henry Rak Consulting Partners

Decision Insight

Decision Insight

GfK

GfK

 

MEI

TradeInsight Powered by MEI

Precima

Precima 

IBM

IBM

  

 

 

 

EXECUTIVE MEMBERS

PILM

Partners in Loyalty Marketing

 
Inmar

Inmar

VideoMining

 

Video Mining

KSS Retail

KSS Retail

 

 

 

 

 

 

 

 

BASIC CORPORATE MEMBERS

 

Coupon Factory                        Incentive Targeting

Dassault Systemes                    Launch Creative Marketing

DataLogix                                 Loyalty Kiosk

DemandTec                              Newhook Marketing

DS-IQ                                        Relational Solutions

Gladson                                    Spire