July - August 2011 Vol. XXIII No. III
Well, it took awhile, but summer finally found its way to Appleton and our Summer Library Reading Programs are in full swing! There are still plenty of summer events to come, and we hope you have an opportunity to visit us and take part in the multitude of activities we provide.
"From your parents you learn love and laughter and how to put one foot before the other. But when books are opened you discover you have wings." Helen Hayes
|APL Restructures for the Future
I would like to take this opportunity to tell you about some exciting changes coming to Appleton Public Library. These changes are the result of the library taking advantage of technological tools and a restructuring of library departments. Throughout 2011 I have been reviewing the library's table of organization. This review included a staff survey, conversations with the library management team and the review of positions, workload and supervisory structure. As a result, I recommended the following changes to the library's table of organization which were approved by the Library Board of Trustees on June 14, 2011. These changes have been presented to the City of Appleton Finance Committee and ultimately will be presented to the City Council as informational items in early July before being put into effect.
This restructuring is driven by several factors including:
· Evolving library needs and abilities
· Budgetary constraints
· Public service expectations
These changes realign several departments into areas that will address organizational needs in a more effective manner than our current organizational structure.
Our staff is our greatest resource. It shows in the quality and volume of work that we do. We often rank at the top for single-site library usage throughout the state and should be really proud of what we accomplish. However, the current structure leaves several areas without a logical staff member providing oversight. These areas include:
· A consistent public service philosophy across the library.
· Creation of consistent marketing materials across all formats throughout the library.
· Development and oversight of community partnerships, outreach, special projects and outreach to distinct populations.
· Oversight of "Digital Branch" initiative - deliberate planning in developing electronic services such as website, databases, e-books, multimedia, etc...
· Combining all materials management functions under one section.
While years ago many of these things were considered "extras" and could be done as time allowed, today these are areas that are increasingly important in modern library service. This reorganization addresses these concerns and creates work teams in cases where work crosses over multiple departments (Digital Branch, Training, and Customer Service). These changes result in staff within these sections reporting to supervisors based on the levels of education, expertise and work expected.
The changes are as follows:
New check-out, check-in, inventory and security process
You will start seeing the results of an intensive project we have been working on for over a year very soon. We are nearing completion of a tagging project that allows us to replace our old self-check machines with ones that are more customer-friendly and allows us to take advantage of automating some of our routine, repetitive processes. We check out 1.5 million items a year (which means we check them out, check them in, sort and re-shelve them). The more we can automate the more we can keep up with increasing demands. For more information about this project see http://www.apl.org/rfid/index.asp. While this new process is not part of the restructuring, it makes some of the changes that follow possible.
New "Public Services" section
This section will oversee all adult public service desks (Circulation, Information and Reference) and will work closely with Children's Services to ensure we are providing consistent customer service in ways that are kid, parent and family-friendly. The focus will be on providing services in ways that are convenient to you! For example, if you need to renew your library card or have questions about your account, you no longer will be routed from place to place - you will be able to get help from any service desk. Children's services will remain largely the same; however, the same positive benefits of offering you more services at every service point will be added to our Children's section. Of course, because of the physical location of each service point and proximity to resources, each will have specialties but over all this will allow you more flexibility in getting help throughout the building.
New "Community Partnerships" section
This section will oversee teen and adult outreach, community development, partnerships, special projects and services to special populations. Once again, this section will work closely with Children's Services section to ensure we are providing opportunities for all ages. Partnerships are incredibly important to us at APL and our community partnerships allow us to offer programs and services through collaborations that benefit both the library and the partnering organizations. Strengthening our work in this area will allow us to work with more groups and be sure that our services are reflecting the needs and desires of the community.
New "Materials Management" section
This section will oversee the entire lifecycle of materials in the library's collection from cradle to grave including: acquisitions, cataloging, processing, check-in, sorting, shelving, care and maintenance. This allows us to make smarter choices when processing new materials because the section will take into consideration the needs of those that check-in and shelve these materials.
Consolidated creation of marketing materials
Marketing materials will be created for the entire library through a position specializing in the creation of print, electronic and multi-media materials across all library departments. This work was formerly done section-by-section so it was difficult to portray a consistent identity. All of these changes result in the same number of full-time equivalent staff; however there is a $37,000 budgetary savings as a result of the fact that we eliminating a position that is currently vacant and changing another significantly. The current estimate is that the City of Appleton will have to cover a 1.8 million dollar shortfall in 2012 and the Library is expecting to be coping with funding challenges beyond the budgetary savings found here.
Many of these changes are in process and aren't going to happen overnight. I want to stress that these changes are meant to address process problems, not people problems because, as you know, APL's staff is amazing! This new organizational structure creates sections within the library that address current and future needs, eliminates silos, streamlines processes and results in improved library service.
Learning from Our Community
Libraries strive to be the center of their community. They offer their expertise, their knowledge, their books and materials, seeing themselves as a hub of activity. While I like that idea because it speaks to the importance of libraries in a community, I think we can approach the relationship we have with our community in a different way.
We need to allow our communities to lead us forward. We need to be listeners, eager to hear about our best qualities and also what we need to improve on. We need to listen to those in our community who use us often, those who come occasionally, and also those who never enter our doors at all. And it is not enough to just listen, we need to really hear what they are saying and respond with solutions to the problems expressed.
Libraries need to change from being bastions of knowledge into responsive, dynamic places where everyone in the community feels welcome. To do that, we must change and grow with enthusiasm. That is what we are doing here at APL. We want to hear ideas and thoughts from everyone in our community. We want to listen, converse, learn and evolve with you, our community, as our central focus. We want to be the library that you want and the library that you need, now and into the future. So talk to us, let us know, and watch while we learn from you and evolve into the center of our community, because we listened to you.
|Guest Community Columnist
Especially in our current climate of public discourse, where opinions are formed on two second sound bites, we need public libraries. We need them not only because they provide information that is more in depth, but they also provide meeting spaces for healthy discussions to occur.
Public libraries provide learning experiences that can't necessarily be found anywhere else. If you haven't visited the library recently you would be amazed at the number of people who use it. In 2010, almost 1.6 million items were checked out of the Appleton Public Library. The library is certainly about books, but I would encourage everyone to visit the Appleton Public Library web site www.apl.org to explore the programs that are offered.
Whether you are visiting the library to learn more about current events, use the internet, or find a great novel, a library that is responsive to the ever changing needs of its users is critical to our progress as a community. We in Appleton are blessed with a great library, and I'm grateful for this important resource.
|News from the Volunteer Desk
"Without community service, we would not have a strong quality of life...It's the way in which we ourselves grow and develop." -Dr. Dorothy I. Height, American Civil Rights Activist
It's also the way our library's services and programs grow! APL's services and programs are continually made possible and enhanced by the work of our outstanding volunteers who give their time enthusiastically.
I would to thank our volunteers who gave countless hours toward the Radio Frequency Identification project for the past 10 months. As I write this article, over 313,000 items are tagged! With only 33,000 left to tag, Cheryl Neuwirth our RFID Coordinator has told me that we are within about 4 weeks of completion of the project. The need for extra help in addition to all the service provided in our other department was communicated to the community and the response was fantastic! The amount of hours volunteers have worked on this project is over 1481 and counting!
The response this year to the need for volunteers for the Children's Summer Reading Program was stellar as well! Thank you to our teen volunteers who work at the program's prize table assisting young readers with selecting their awards each week!
Finally, a grateful, warm welcome to the volunteers who joined our crew in May and June: Jennie Blohm, Brad Brzozowski, Jerrie Jacobus, Priya Krishnan, John Larson, Diane Madson, Sarah Marquez, Carolyn Mewhorter, Jon Noel, Graeme Rattray, Kay Rebman, Christine Schmutzer, Jennifer Schwartz, Marilyn Shermeister, Marsha Snow, Mike Thao, Heather Voss, Andrea Adams, Valerie Bayer, Peter Bartman, Sara Braun, Emily Christoph, Madeline Cohen, Marilia Giuste, Karen Jeminah, Enise Kocbeker, Carol Lerch, Susan Moffett, Kendra Ossanna, Claire Polar, Teresa Sumner and Caitlin Van Haren.
Sizzeling Summer for Kids
This summer the Appleton Public Library is proud to present Tween Scene on Wednesdays. Tweens have already been able to make beaded bookmarks, receive henna tattoos & participate in a Manga drawing class with artist Nick Katzfey. On Thursday, July 13th at 1:00 p.m. students in grades four through six can participate in a Read it Before You See It program discussing Harry Potter & The Deathly Hollows. One lucky attendee will receive a $20.00 gift card to Marcus Cinema to see the new film! On July 20th students can attend a workshop on American Sign Language with Kristie Alarie. Students can also make their own friendship bracelets on July 27th with art teacher Karla Lauden. Registration is required and limited for this art program. In August, students can work with Karla Lauden again on August 3rd making paper lanterns and again on August 10th making origami. Registration is required and limited for these art programs as well. Tween Scene is also proud to host author Kathleen Ernst on August 17th at 1:30 p.m. Kathleen Ernst is an author of several of the American Girl mysteries. This program is intended for school-age children. Tween Scene ends on August 24th with a presentation by naturalist Lori Nichols called Have Seeds, Will Travel. This program also requires registration. More information on Tween Scene can be found online at: http://kids.apl.org/summer/olderkids.asp. Funding for Tween Scene graciously provided by the Friends of the Appleton Public Library and the Outagamie Waupaca Library System.
Every summer Children's Services hosts performers and presenters from around the state. Tom Pease kicked off our Summer Reading Program on June 9th playing many favorites including Belly Button, Eight Hugs a Day, Where I Live, & Hey, Little Ant. Escamilla Entertainment performed their Ballet Folklórico Nacional de Milwaukee program, highlighting traditional Mexican folkloric dance and traditional Aztec dance. Children were even invited on stage to learn a traditional Mexican folkdance that children learn in elementary school. The New Zoo Zoomobile will be presenting an Animal Adventures program about animals around the world on July 12th at 1:30 p.m. On Tuesday, July 19th at 1:30 p.m. the library is hosting the Magic of Jim Mitchell, a magic show for the whole family. Paul Kinzer, author and astronomer, will be presenting Sky Lab: Exploring the Night Sky in his portable planetarium on July 26th. Children in kindergarten through sixth grade can register for a slot in the planetarium at 1:00 p.m., 2:15 p.m. or at 3:30 p.m. Children must be able to independently enter the planetarium without a caregiver. Registration is limited and necessary. To register, stop by the Children's Services desk or call (920) 832-6187. Author Kathleen Ernst will be visiting the library on August 17th at 1:30 p.m. to talk about some of the American Girl mysteries she has written. On August 23rd, the library welcomes our last performer of the summer, Joy Chen, who will perform Blue Willow Chinese Dance at 1:30 p.m. Funding for performers and presenters is funded by the Friends of the Appleton Public Library & the Outagamie Waupaca Library System.
"New" Kid on the Block
Please be sure to stop in and welcome APL's brand new Children's Services Supervisor, Tanya Misselt. Tanya joined the APL team on June 20th and is thrilled to dive right into the Children's Summer Reading Program!
Visit http://kids.apl.org to learn more about exciting children's programming and activities!
|Summer Teen Scene...Anything But Lean!
Teen Summer Library Programs
There's no lack of activities this summer at APL if you're a teen. The Teen Summer Library Program is in full swing, as is the popular Teens Take a Break program on Wednesdays. Here's a quick look at offerings this July and August:
July 13 - Game Break; July 20 - Trivia Chase; July 27 - Guatemalan Worry Dolls; August 3 - Game Break; August 5 - Teen Summer Library Program Final Party; August 9 - 11 - Lord of the Rings Movie Marathon; August 16 - Anime for Teens; August 17 - Mola; August 24 - Pirates of the Caribbean: At World's End; and August 31 - Game Break. (And of course, everything is free!)
Visit http://teen.apl.org to learn more about events and programming just for teens!
|You Can Be An Adult and Still Have Fun!
New Activity for Adults This Summer
As the quintessential Beach Boys song goes, we've been having fun all summer long! A new program has been added to our existing offerings which include: Creative Journey, Thursday @ the Movies, Music @ the Library, Downtown Book Club, Writing Matters, Summer Reading Program for Adults, Knit2Together, Meet the Author Series and Holistic Health. Our new offering is Game On: Gaming for Adults. Are you interested in learning more about the Wii or Xbox Kinect? Would you like to try out the newest gaming systems before you buy your own? Are you tired of fighting your teen for a chance to play? Would you like to experience social gaming? This program is for adults only. You must be 18 years or older to attend. The Friends of Appleton Public Library generously funds this program for which we are grateful. Contact Elizabeth Eisen for further details at 832-6392.
Game On! Gaming for Adults Schedule
Monday evenings, 6:00-7:45 pm
July 18 & August 15
Appleton Public Library, Lower Level Meeting Room
|Bowling for Dollars!
SAVE THE DATE: October 22 - Book 'n' Bowl 2011
The Friends of Appleton Public Library Book 'n' Bowl, a "friend-raiser" for everyone, returns Saturday, October 22, 30in.
Friends, family, anyone who supports the Appleton Public Library is invited to show your support during an afternoon of fun at the Super Bowl. Prizes, raffle, contests, and more.
Mark your calendars today - and watch for more information.
If you're interested in joining our Book 'n' Bowl planning committee, please contact Jan Quinlan at 920-832-3931.
E-books: Questions and Answers
By Diana Sandberg
Q: Does the library provide e-books?
A: E-books are selected by a committee of librarians and purchased by the state through the Wisconsin Public Library Consortium, using state money and special grants, along with money donated by libraries. Overdrive is a company that provides access to e-books for public libraries.
Q: How do I get an e-book?
A: E-books are free using your library card, through the Overdrive Digital Download Center http://dbooks.wplc.info/090FBF2E-CCED-4517-8826-5740143BED5F/10/355/en/Default.htm You will need to download free software, following the step-by-step instructions. Then you can choose a book, check it out, download it, and read it. Some devices require that it be transferred using your computer, however smart phones and tablets such as the iPad have special (free) apps that allow you to download the e-book directly to the device.
Q: Does this mean the library will have fewer paper books?
A: E-books are an additional service. Appleton Public Library will continue to purchase paper books, audio books, Playaways, dvds and music cds.
Q: How is an e-book different from an audio book?
A: An e-book is a written book in electronic format. It requires a device and software, and may allow you to change the font and size of the text for easy reading.
An audio book is one you listen to. Like e-books, they can be downloaded onto your device, including some e-book readers. Audio books are also available through Overdrive.
The library also has Playaways, small players with just one book. You provide headphones or ear buds and one AAA battery. Playaways are convenient for walking, as they are small, lightweight and don't require any other equipment.
Q: Which e-reader should I buy?
A: This depends on how you will use it. If you will be reading outside in sunlight, eInk may be the best choice. If you like to read where there is less light, or wish to have a multipurpose device, a tablet might be best. If possible, try out several devices to see which works for you. How it feels in your hand and the ease of use are two important qualities. Try an electronics store that has various brands for hands-on viewing.
The Kindle currently doesn't work with Overdrive, but that should change this fall, though no date has been announced.
Q: Is there a way for me to request that the library purchase an e-book title?
A: Yes. You may request titles, just as you can with other formats at this link http://feedback.apl.org/suggest.asp. Please mention that you desire an e-book for Overdrive. These requests are forwarded to the selection committee at WPLC.
Not all publishers and authors work with Overdrive, so not everything is available. One example is the Harry Potter books. The author has not made the Potter books available electronically, as she plans to sell them directly from her new website, http://www.pottermore.com/.
|Talking Books...A Special Option for Patrons with Special Needs
By Shanna Buettner
Many people enjoy browsing a neighborhood rummage or estate sale from time to time to find any number of hidden treasures. As the saying goes "One man's trash is another man's treasure", but in some cases one man's trash isn't really trash after all. Recently my husband visited an estate sale down the street from our house. He came across a tape player and some cassettes that normally wouldn't warrant a second glance. Thankfully, my husband realized that this antiquated equipment was special - he had stumbled upon a collection of Talking Books.
Talking Books are a collection of recorded books provided for free to those with visual or physical impairments. These materials are distributed to various libraries in every state by the National Library Service for the Blind and Physically Handicapped. Wisconsin's Talking Book and Braille Library is located in Milwaukee; they allow individual patrons, schools, hospitals, nursing homes, and other institutions to check out their materials. Appleton Public Library currently has a collection of 75 Talking Books for qualifying patrons to take and return at their convenience. Applying to participate in the Talking Books program is quick and easy; find the application at www.dpi.state.wi.us/rll/wrlbph. There are also available copies near the Information Desk at the Appleton Public Library.
The Summer Schedule
To: All Staff, The Milquetoast New Jersey Public Library
From: M. J. Hammershead, Director
Re: The Summer Schedule
Because the library will be open on Saturdays in the summer this year, staff schedules must be altered slightly. Unaccountably, some confusion has resulted. This memo should clear that confusion.
During the twelve weeks of summer, each staff member will work four Saturdays, or every third Saturday, except for supervisors, who will work three Saturdays, or every fourth Saturday. This is a change from the rest of the year when regular staff works every other Saturday and supervisors work every fifth Saturday, which was occasionally altered to every fourth. Half-time employees, who worked every other Saturday will work every sixth Saturday, unless consecutive, which would be all Saturdays for two weeks once. Those who worked every Saturday may or may not be.
As compensation for working Saturdays, those working every third Saturday will be allotted a half day off every following, or fourth Friday, which will come four times, or every third week, for a total of four. Every fourth (or fifth) week that a supervisor works will be compensated by the fifth (or sixth) Fridays at four (or five) week intervals, for a total of three (or four). For half-time employees, the following or subsequent Fridays off will be designated after the sixth or consecutive weeks, for a total of two. Those who work every Saturday may or may not be.
This schedule will be strictly adhered to with the exception of Saturday, July third, which falls during the first week of July, or the fifth Saturday of the twelve weeks. This third, or fifth Saturday, immediately precedes the following Sunday, the fourth, which is the fifth Sunday, July fourth. July fourth has been designated a national holiday, the Fourth of July. Because the fifth Saturday, on the third, is before the Fourth, the library will be closed. Consequently, those working every other Saturday must work every other-other Saturday subsequent to the fifth on the third because of the Fourth. Those working every third will skip the fifth on the third, which will result in their being the fourth at least once. Supervisors working the fourth (or fifth) on the fifth on the third before the Fourth will be on a fifth (or sixth) sequence unless altered further. Along with the third on the fifth and the following fourth, the Fourth of July, the library will be closed on the fifth Monday, the fifth of July, following the Fourth, during the fifth, which is part of the aforementioned third. The fifth has been designated as the Fourth because of the Fourth of July. Hence the fifth will, in effect, be the Fourth of July while the fourth will continue to be the fourth on the preceding day, of which the fifth Saturday, the third, is before. Those who worked every Saturday may or may not be.
This should clear any confusion.