ICF Ethics Corner

Linda Mercier, Vice President
Here are a few ethics and applications I found helpful and wanted to pass on to you. I hope you find them as informative as I did.
1) I will at all times strive to recognize personal issues that may impair, conflict, or interfere with my coaching performance or my professional coaching relationships. Whenever the facts and circumstances necessitate, I will promptly seek professional assistance and determine the action to be taken, including whether it is appropriate to suspend or terminate my coaching relationship(s).
Q: I am coaching Jane, and a peer of hers, Alice, requests me to be her coach. Do I need to let the Alice know I am already coaching Jane?
A: No you do not need to. Unless you have Alice's consent, you may not even mention it. Be aware, however, that this could present conflicts with confidentiality. Potential general conflicts should be clarified with each party.
2) I will recognize and honor the efforts and contributions of others and not misrepresent them as my own. I understand that violating this standard may leave me subject to legal remedy by a third party.
Q: I have worked with a business partner in the past and now I am on my own. Can I use the tools and documents that we created when we were together?
A: The correct answer is whatever you and your former business partner had agreed to. If there was no specific agreement, discuss it before doing it to avoid an unnecessary conflict. Our ethics code applies to coach-client and coach-sponsor relationships only. ICF Committees are developing guidelines for business standards.
3) I will accurately identify my coaching qualifications, expertise, experience, certifications and ICF Credentials.
Q: I have coached two executives, is it OK to say I'm an experienced executive coach?
A: This could be misleading. Perhaps saying "I have coached executives" would be appropriate. However, someone who has coached two executives for a length of time through a lot of issues might be experienced. It seems to be a personal judgment call.
4) I will maintain, store, and dispose of any records created during my coaching business in a manner that promotes confidentiality, security, and privacy, and complies with any applicable laws and agreements.
Q: Do I have to provide client records in case of subpoena or ethical complaint?
A: This will vary by country and jurisdiction, but generally, yes. Consider carefully what you put in your records.
Q: How long do I have to keep client records?
A: There is no ICF guideline at this time. You should check your local and national laws and regulations for compliance guidelines. If you are audited for income taxes, be sure to protect confidentiality.
Q: How should I dispose of records?
A: To the best of your ability, you should delete all online and electronic records, as well as shred paper records.