• We will apply every treatment to the best of our ability.
• We will call ahead before every visit.
• We will knock on you door upon arrival for service.
• We will clear lawn furniture, toys, etc. prior to treatment.
• We will not get fertilizer in your pool.
• We will clean off all decks, walkways, driveways and patios.
• We will leave good written comments, instuctions and recommendations.
• We will complete all Service Calls within 48 hours.
• We will complete all estimate requests within 48 hours.
• We will always be in clean, full uniform and our trucks and equipment will be clean at all times.

As we wrap up this year, our team is busy preparing for 2012. With the help of Ron Connor, our NH branch manager, we will be looking at all of our trucks and equipment and deciding what to keep, what to replace and what we should use for next year. With the help of Bob Mann, our Plymouth branch manager, we will take a thorough look at our product program and make sure we are using the best and safest products available. Bob will also be developing and improving our training programs for all employees.

Speaking of branch openings, we will be re-opening our New Hampshire seacoast office and plan to locate it in the greater Portsmouth area. Customers from northeastern Massachusetts, southern Maine and eastern New Hampshire will be transferred to this office to better service them.

The reorganization and relocation of our headquarters continues to proceed well. Deborah, our controller, has finished her move to Nashua and is settling in quite nicely. I am happy to announce the addition of Val Bibens to our HQ staff. Val will fill the new role of staff accountant which will include all HR and payroll functions as well as general accounting. Val has been employed by Lawn Dawg since 2005 and has recently served as office manager in Boston North. Val will begin at HQ on Monday, October 3rd. Please join me in congratulating Val on this well deserved promotion.

Our commitment to improving our Tree & Shrub division continues as we have partnered with students at Bentley University to do a complete analysis and business plan to help us with our program and offerings for the future. We have a great team of Tree & Shrub specialists and we are committed to giving them better tools to improve that segment of our business.  

Lawn Dawg is a growing company at a very exciting time in our history. I would be foolish not to recognize that our success is driven by our outstanding employees who are dedicated to customer service. If you, or anyone you know, is interested in joining our team please let us know by filling out the online Employment form.

As we wind down and complete our 15th year in business, I would like to express my sincere gratitude and appreciation to all of you who trust us with your lawn and landscape. It is a responsibility that we do not take lightly, and we will always try our hardest to exceed your expectations. You will receive your renewal paperwork for 2012 in early November. I hope that we have earned your confidence and continued patronage for next year and years to come.

Core aeration should be done annually to maximize the potential of your

lawn. The benefits of aeration include the following:

• Increases the activity of soil microorganisms that decompose thatch 
• Improves fertilizer uptake and use (within 7-10 days)
• Enhances water uptake and use by soil (immediately)
• Reduces soil compaction (immediately)
• Increases oxygen movement between the soil and atmosphere (immediately)
• Enhances infiltration of rainfall or irrigation
• Helps prevent fertilizer and pesticide run-off from overly compacted areas

Overseeding will introduce new and improved grass types while helping toll in bare and thin areas. The result...a thick, green, healthy lawn!

If you would like to schedule your lawn for aeration, or aeration with overseeding, please call 888-993-3294 today.

For proper seed germination, aeration with overseeding takes priority and will be performed as soon as weather permits.