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A weekly kick-off e-message from Katherine Eitel 
to breathe life back into your practice, your team, and you!

November 1, 2010

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A couple of weeks ago I attended the ADA / ADMC annual conferences in Orlando and, thanks to my amazing business manager, Vanessa Emerson, I stayed at the brand new Peabody Hotel.  It was an exquisite experience in every way... if you ever get the chance to stay there, do it!

good jobAs trying as travel can be these days, Vanessa always does what it takes to make sure I get to stay in a comfortable, if not outstanding, hotel.  She always ensures I stay at the same hotel as my business event, if at all possible, knowing that it will be so much easier for me on the road.  She makes sure keys are waiting for me in my rental car at the airport along with a GPS and that I'm always booked in the window seat on long flights home so I can easily sleep on my travel pillow.  My travel arrangements sheet for each event is emailed to me with the cell phones of my hosts, confirmation numbers, and directions to each venue.  Whew.  On every trip I always think about how much I appreciate her attention to detail and how well she cares for me without being asked.

But that's just it:  I always THINK about it... but rarely do I actually SAY it to her.

I recently arrived home to the following email from her:

Hi there, sunshine!  We're both up bright and early this fine, glorious morning!  Heading out for my walk.  Have fun with your spa day today.  Can we talk after your appointments to address the high priority items we need to discuss?

Thank you for the opportunity to work with you.  I think of it often and don't express it as much as I'd like.  I am grateful for you, my employer, who consistently makes my payroll.  My friend  who cuts my hair just left her job because she had not been paid in 6 weeks and the last check she received bounced.  We take things like paychecks for granted after awhile and I wanted you to know that I am particularly grateful for mine today.

Hugs,  ~ V

How fabulous it felt to read that.  It takes one small moment to SAY what we THINK about people in our lives.  And it matters.  We under-estimate the powerful potential to build people up and fill increasingly empty emotional buckets with just simply verbalizing what we are already thinking.

The next time you think:
  • Great shoes!
  • Beautiful eyes...
  • Nice job...
  • Fabulous service...
  • I'm so grateful...
Say it.  Let them hear your thoughts and never take for granted that people already know or that it won't matter.  It does.  A lot.

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Have you ever glimpsed someone greater inside of you?
Every glimpsed it in someone else?
Bring Out The Leader in You!

DVD logoJoin renowned international speaker and trainer, Katherine Eitel, as she takes you on a journey of discovery into the wilds of your own potential, through the jungle of effective training skills and helps you master a simple principle that is key to unlocking the instinctive greatness within yourself and others.

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"I would maintain that thanks are the highest form of thought;
and that gratitude is happiness doubled by wonder."
~ G.K..Chesterton 

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lioness layingAffirmation:
When I think thoughts of praise, recognition, and gratitude... I make it a point to say them directly to the people who generated them and need to hear them.  


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JK The Wall
with Pilates Instructor, author, speaker, & educator,
Juli Kagan. 
This Week's Video:  The Wall 

Learn more about Juli and view her Video Library at: 

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