|
Message from the CEO- Ted Rossi
|
|
Customer Care Initiative 
2009 has been a challenging year for everyone and Summit Healthcare is certainly no exception. We have had to do our share of belt-tightening, and implementing methodologies to increase productivity and value to our clients. As a result, we have continued to release product enhancements at a steady pace, many of which are a direct result of the feedback from our client base. Beginning in Q3 of this year, we have embarked on our Customer Care Initiative. This exciting project is targeted at reaching out to every client at all levels in their organization - from the systems analyst responsible for working with our tools, to the CIO who is responsible for ensuring that his/her investment in Summit Healthcare is making a positive impact on their healthcare organization. Be on the lookout for our calls!
We know that every client is unique and that we're at our best when we've had time to understand their specific needs and challenges. I'm pleased to say that many of our valued clients have been with us for years and our team is fully committed to serving our clients and mindful of the trust that they have placed in us. Today, we're convinced that Summit Healthcare has never been in a stronger position. Fueled by a strong culture of teamwork, innovation and responsiveness, this is our opportunity to go above and beyond the normal levels of service and value for our clients and vendor partners.
While our large competitors focus on their own bottom lines, we focus on yours. In the end, your success will continue to ensure our long-term success. Happy Holidays to all!
|
|
Client Spotlight |
|
Boulder Community Hospital Migrates to Meditech 6.0 and Chooses Summit Healthcare as their Integration Partner
Boulder Community Hospital a non-profit, community owned facility with 265 licensed beds successfully migrated from Meditech Magic to Meditech 6.0 on October 1, 2009.
In the beginning stages of their migration planning, Boulder Community Hospital recognized the need to streamline their current interface environment including integration with local Physician Offices. Boulder realized quickly that interface management in addition to the tasks surrounding the Meditech 6.0 migration was daunting and time consuming for the already stretched staff. Evaluation of their existing interface landscape revealed three different vendor interface engines in place which was difficult to manage and costly to maintain. They also had some immediate concerns with data migration and dictionary maintenance.
Read more to find out how Boulder Community Hospital solved these integration and automation challenges during their Meditech 6.0 migration. |
|
Product Spotlight |
Summit Integration Suite Featuring Summit Express Connect ... Everything You Need for Your Integration
Summit Healthcare is fulfilling the integration needs of hospitals throughout North America with our Integration Suite technology and Integration Outsourcing Services.
The Summit Integration Suite features the Summit Express Connect interface engine as well as the Summit Scripting Toolkit to give you a complete solution for all your interfaces needs for HL7 and non-HL7 connectivity. The Summit Dashboard gives you a centralized view of your interface activity for performance monitoring and alerting, all from the comfort of your desktop, eliminating the need to connect to the server to check on interfaces.
Continued |
|
Message from the CTO- Paul Actis |
|
Leverage the Summit Apex Suite for your MEDITECH 6.0 Migration
Your organization has decided to migrate to MEDITECH 6.0; you've mapped out your hardware and infrastructure needs, set up your core team and begun your application planning to ensure your organization provides the highest standard of patient care.
The entire organization understands and knows the benefits of moving to the new MEDITECH 6.0 platform yet despite all of this planning you are still scratching your head thinking, "Have I forgotten anything?"
YES! What about?....
|
