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Volume 20 December 2010
MEETING PLANNER'S TIP #44


Set up clear expectations with property when they are not outlined in the contract.

             - SBC, Inc.

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Performance Dashboard for SBC, Inc.

November 2010

TRAINED
250
Sales Consultants in the Automotive Industry.

SENT
272
Participant  Confirmation Letters
&
468
Course Completion Certificates

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Small Business New Year's Resolution: Better Customer Service

By Christy Claxton

A very interesting article about customer service that every small business owner should read.

To view the article please click here.


You're Bound To Have A Happy New Year

Take twelve whole months,

Clean them thoroughly of all bitterness, hate, and jealousy,
Make them just as fresh and clean as possible.

Now cut each month into twenty-eight, thirty, or
thirty-one different parts,
but don't make up the whole batch at once.
Prepare it one day at a time out of these ingredients.

To continue reading please click here.

OOZE Award Recipient!

Strategic Business Communications would like to award  Lisa Wallace and the Walnut Creek Marriott with the Strategic Business Communications OOZE Award for November 2010. The OOZE Award is our way of showing our appreciation for the outstanding service provided by Lisa Wallace and the Walnut Creek Marriott. 

 

To view the rest of the article please visit OOZE Award.

12.10 OOZE
Sincerely,

SBC, Inc.