SBC Inc. Info
Volume 9 December 2009
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MEETING PLANNER'S TIP #26
Always send a copy of the BEO to the onsite presenter to make sure they know what you have requested for the set-up and what they should expect to have already done.

                - SBC, Inc.

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 10 Tips To Help Your Client Retention

Tip #1. Spend 10 - 20 Minutes Every Day Speaking With Two Existing Clients - Even though e-mail has become the communication method of choice for most businesses, we highly recommend picking up the phone and calling your clients.  Once you have a client on the phone, ask them,  "If you had a magic wand, and could wave it over us, what would you have us do that we are not already doing?"  Alternatively, "What do you need from us that we are not providing?"  After listening to your clients, execute the best ideas that work for your business.
 
Tip #2. Ask A Select Group Of Clients To Serve On Your
Board - By assigning your top or most creative clients to your board, you will have access to top-level thinking.  Chances are they will come up with ideas you never thought of or did not think were important enough to implement. 

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Save the Date!
Mini-Golf, little kids, BIG VISION
January 28th, 2010

Join us for a fun afternoon of mini-golf at our office. This will be a wonderful environment to build new relationships, have some fun and most of all contribute to a good cause. To educate, inform and support research efforts to benefit children with Optic Nerve Hypoplasia.

To learn more about "Mini-Golf, little kids, BIG VISION" please click here.

Join this event on Facebook at Mini-Golf Facebook

Italian Loan
An Italian walked into a bank in   New York City and asked for the loan officer He told the loan officer that he was going to   Italy on business for two weeks and needed to borrow $5,000 and that he was not a depositor of the bank.

The bank officer told him that the bank would need some form of security for the loan, so the Italian handed over the keys to a new Ferrari. The car was parked on the street in front of the bank. The Italian produced the title and everything checked out. The loan officer agreed to hold the car as collateral for the loan and apologized for having to charge 12% interest.

Later, the bank's president and its officers all enjoyed a good laugh at the Italian for using a $250,000 Ferrari as collateral for a $5,000 loan. An employee of the bank then drove the Ferrari into the bank's underground garage and parked it.Two weeks later, the Italian returned, repaid the $5,000 and the interest of $23.07. The loan officer said, 'Sir, we are very happy to have had your
business, and this transaction has worked out very nicely, but we are a little puzzled. While you were away, we checked you out and found that you are a multimillionaire. What puzzles us is, why would you bother to borrow $5,000?'

The Italian replied: 'Minga, where else in   New York City can I park my car for two weeks for only $23.07 and expect it to be there when I return?'

Ah, the Italians!

"You can't do today's job with yesterday's methods and be in business tomorrow."

-
Anonymous
"Ooze"Award Recipient!
Strategic Business Communications would like to award Replica Printing Services with the Strategic Business Communications OOZE Award for November 2009. The OOZE Award is our way to show our appreciation for the outstanding attitude and excellent delivery from Replica Printing.      

To view the rest of the article please visit OOZE Award.
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Sincerely,
 
SBC, Inc.