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Volume 3, Issue 1
In This Issue
Customer, How Do I Love Thee?
How RMS Can Prevent Inventory Loss.
Referral Program

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Greetings!

Welcome 2010!  We, like you, recently turned our calendar pages to a new year, a new beginning, a new opportunity for growth and sales success.  We face the New Year with fresh goals and renewed motivation.  It is time to open our doors to our clients, meet their needs, and exceed their expectations.  We begin the year with hopes that it will be our best.  Everything is possible as we begin again.

In order to succeed in the world of retail, our customers must know, with certainty, which "things" are our specialties.  In our industry, we must pinpoint our objectives narrowly, focus on what can help us achieve them, and become masters of our trade.  Only then will our clients choose our product, brand, store, or service.

Our specialty, at EZB Solutions, is providing and servicing the technology that supports your retail business.  We are here so that you can spend your time and energy on the "things" that matter most to you.  Please contact us when we can be of service to you.

Regards,
 
Ricardo Bezerra
EZB Solutions
ricardo@ezbsolutions.com

Article
Customer, How Do I Love Thee?  Let Me Count the Ways?

Customer satisfaction guaranteed.
The customer is always right.


Customers tune out statements like the old adages above.  The universality of such promises turns them into white noise-something we hear but to which we do not listen.  And why not?  Are they empty phrases?  At some point, undoubtedly, we all shaped our companies around customer-centered philosophies.  But face it, our focus blurred as our businesses grew.  It's time to get back to the basics: customers make our worlds go 'round.  Let's show them some love.

Click here to count the ways you love your customers.
 

Using RMS

The difference between the recorded value of inventory and the retail value of the actual inventory in the store is what's known as shrinkage. Employee and customer theft, misplaced or damaged merchandise and clerical error can all cause such inventory loss.

This article lists eight steps you can take to reduce shrinkage and explains how Microsoft Dynamics Retail Management System (RMS) can help.  Microsoft Dynamics RMS contains more features for tracking or reducing shrinkage than can be listed on this page. For more information, contact EZB Solutions.
 

EZB Solutions Referral Program

Your referrals are appreciated and rewarded

You know that Microsoft Dynamics RMS helps you run your business better. Now help other retailers get the same benefits by referring them to us.

If you do, you'll get a thank you $ 25.00 VISA card for every referral who is approved. Better yet, if they buy Microsoft Dynamics RMS, we'll send you a $ 50.00 VISA card.

Call 1-866-677-7663 or send an email to ricardo@ezbsolutions.com and tell us who you wish to refer.