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AkH&LA HospitalitEnews News from the Alaska Hotel & Lodging Association January 2011 |
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Executive Director
Karen Boshell
Membership Services Manager
Mailing Address
330 E. 4th Avenue, Suite 201
Anchorage, AK 99501
Contact Information:
Tel: (907) 272-1229
Fax: (907) 272-1289
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AkH&LA Board of Directors
Executive Committee
Immediate Past Chairman Yvette Hebard/Fairbanks Princess Lodge
Chair Craig Pester/ARAMARK Vice Chair
Barbara Swenson/Quality Suites Convention Center, Clarion Suites & The Rodeway Inn - Voyager Inn
Secretary Terry Wanzer/Best Western Landing
PAC Chair Tammy Griffin/The Hotel Group
At-Large Terry Latham/Longhouse Alaskan Hotel Regional Directors
John Ewing/Holiday Inn Express ANC
Steve Zadra/Princess Tours
Sharlene Berg/CIRI Tourism Nick Hammond/Seward Windsong
Jack Johnson/Best Western Kodiak
Bill Rodasky/Arctic Caribou Inn
Dustin Adams/Regency Fairbanks Jamie Fullenkamp/Sheraton ANC
Dave Arnott/McKinley Princess
Jill Pawson/The Hotel Alyeska
Ron Hewitt/Breeze Inn Seward Allied Board Members
Walt Leffek/Hospitality Resources & Concepts Dick Wells/Automated Laundry Systems & Supply Clayton Halverson/Halverson Commercial Real Estate Past Chairs
Dennis Lavey/Days Inn Anchorage Jeff Butcher/Hotel Halsingland
Darren Nolan/Princess Alaska Lodges
Randy Comer/Parkwood Inn
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| Industry News... |
New ADA Regulations for Recreational Facilities
The American's with Disabilities Act (ADA) Guidelines signed into law on September 15, 2010 require compliance by all Title II (Public Entities) and Title III (Public Accommodations and Commercial Entities) by March 15, 2012. This includes recreation facilities, swimming pools, wading pools and spas.
ADA regulations cover both public and private facilities including pools operated by public park and recreational districts, hotels and motels, fitness and recreational sports clubs, country clubs, high schools and universities, waterparks, hospitals and health care facilities. Regulations may also apply to private residential facilities, such as homeowners, apartment and condo associations, if these facilities are open to the general public.
These new standards cover existing and newly-constructed swimming pools, spas and wading pools and establish minimum accessibility requirements to ensure a general level of usability by individuals with disabilities. By March 15, 2012, most owners and operators will have to retrofit existing pools and spas with a pool lift or some other means of accessible entry, unless they lack the financial resources or physical space to do so.
Swimming Pools, Wading Pools, and Spas
Specifications are provided for various means of providing pool access, including pool lifts, sloped entries, transfer walls, transfer systems, and stairs. Access to swimming pools can be achieved by sloped entries or pool lifts. For larger pools (those with 300 or more linear feet of pool wall), a secondary means of access is required. Stairs, transfer systems, or transfer walls can be used instead of lifts or sloped entries for this secondary means of access. Specific provisions are also provided for wading pools, spas, as well as wave action pools and other types of pools where user access is limited to one area.
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Permitted Means of Pool Access | |
Pool Type |
sloped entry |
lift |
transfer walls |
transfer systems |
stairs | |
Swimming (less than 300 linear feet of pool wall) |
X |
X |
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Swimming (300 or more linear feet of pool wall) - 2 means of entry required |
X* |
X* |
X |
X |
X | |
Wave action, leisure river, and other pools where user entry is limited to 1 area |
X |
X |
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X |
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Wading Pools |
X |
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Spas |
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X |
X |
X |
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* Primary means must be by sloped entry or lift; secondary means can be any of the permitted types.
Swimming pools are not the only recreational facilities affected the new standard. The new requirements also affect regular and mini golf courses, newly designed, constructed or altered playgrounds for children ages 2 and older as well as Gyms.
Gyms with exercise equipment may need to provide at least one accessible piece of every type of exercise equipment present on an accessible route and must have a clear floor space positioned to enable an individual with a disability to use the equipment.
Steam rooms must have appropriate turning space and doors that do not swing into the clear floor space. Where benches are provided, one must be accessible.
As with prior ADA requirements, these mandates are required when it is readily achievable to do so. Readily achievable means easily accomplishable and able to be carried out without much difficulty or expense.
For more information on all the new ADA regulations Click Here
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| From the Front Desk |
AH&LA, DHS LAUNCH SECURITY AND TERRORISM AWARENESS INITIATIVE
The American Hotel & Lodging Association (AH&LA) and the Department of Homeland Security (DHS) have joined forces on an initiative to encourage and educate lodging employees to recognize, report, and react to suspicious and crisis situations that occur on property.
In May DHS launched their "If You See Something, Say Something" campaign, which was originally implemented by New York City's Metropolitan Transportation Authority (MTA) and funded, in part, by $13 million from DHS's Transit Security Grant Program. It has since been customized and expanded for surface transportation (Amtrak), general aviation, several cities and states around the country, and now the lodging industry. With the assistance of AH&LA's Loss Prevention Committee, DHS has created public education materials for industry employees, including posters, table circulars and paystub inserts. It is a simple and effective program to raise public awareness of indicators of terrorism, crime, and other threats, and emphasize the importance of employees reporting suspicious activity to their supervisors and in turn, security or law enforcement authorities.
Last month, AH&LA, via its Loss Prevention Committee, teamed with DHS to create a guide, video and threat assessment document specifically to help hoteliers plan and manage security at their facilities. The Protective Measures Guide for the U.S. Lodging Industry provides an overview of threat, vulnerability, and protective measures designed to assist hotel owners and operators in planning and managing security at their facilities. The No Reservations: Suspicious Behavior in Hotels video is designed to provide information to help hotel employees identify and report suspicious activities and threats in a timely manner. The video is approximately 10 minutes in length and intended for use by all hotel employees. A Spanish version will be available in the near future. All three items are available in the members only section of the AH&LA Website.
The American Hotel & Lodging Educational Institute (AHLEI) is working with the AH&LA Loss Prevention Committee, DHS, and other agencies to update its current security certifications and to develop new programs designed to provide hospitality security personnel and other employees with information on terrorism awareness and anti-terrorism preparedness.
The Certified Lodging Security Director (CLSD) is the first product to reflect the new information. The CLSD review materials and exam include new information from DHS on terrorism threats and hazards and protective measures for lodging; USA PATRIOT Act information; information from the Occupational Safety and Health Administration (OSHA) on standards important to security directors; Centers for Disease Control and Prevention (CDC) information; and Payment Card Industry (PCI) compliance standards affecting security.
Pricing for the CLSD is $350 for AH&LA members; $475 for nonmembers. For complete eligibility requirements, prerequisites, and application process, visit www.ahlei.org/clsd or call the AHLEI certification department at 888-57-58726 or 407-999-8100.
AHLEI is also working with the AH&LA Loss Prevention Committee and Cardinal Point Strategies to create a best practice security and terrorism awareness online training program, Eye on Awareness-Hotel Security and Anti-terrorism Training. The proposed program focuses on the "awareness level" and provides hotel employees with a premier set of skill and knowledge components, including, but not limited to, housekeeping, maintenance, front desk, guest services, food and beverage, transportation, and parking departments.
Using multi-media and interactive elements, hotel employees learn how to investigate suspicious behaviors, activities, and items to be aware of in the hotel environment, including characteristics of terrorism and signs of potentially violent behavior. Staff members examine guidelines for reporting suspicious activity consisting of when to report a situation, who to contact, and how to best report what they have seen. Personnel explore tactics for reacting to emergencies such as active shooters, improvised explosive devices (IEDs), and suspicious packages. The course includes review questions to demonstrate employee comprehension. Upon successful completion, employees receive a certificate to indicate their proficiency. Eye on Awareness-Hotel Security and Anti-terrorism Training will be available through AHLEI in early 2011
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| Membership |
Stars Celebration
The 13th annual Stars of the Industry Awards Gala set for Saturday February 12, 2011 at the Hotel Captain Cook. This amazing event will honors and celebrate over 210 Star nominees in the hospitality industry. Book your tables now and celebrate with 400 of your industry friends!! For more information or to book your tables call the AkH&LA office at (907) 272-1229. Book your tables by January 31st and SAVE!!
_______________________________________________________________________ 2011 Chain Scale Changes STR and STR Global will be revising the U.S. and Global Chain Scales in 2011. Specifically, we will replace the Midscale w/F&B (full service) and Midscale w/o F&B (limited service) categories with Upper Midscale and Midscale.
This change will take affect with January monthly processing (February 18th) and with weekly processing (February 9th, for the week of January 30-February 5). In recent years, less distinction between Midscale w/ F&B and Midscale w/o F&B existed with many brands offering a mix of full and selected services. There was also a need to revise the ADR breaks for the Midscale segment along the amenities or exclusion of amenities offered in Midscale categories. Please click here to view a copy of the 2011 U.S. and Global Chain Scales. Should you have any questions, please feel free to contact Karrie Keen at +1 (615) 824 8664 x3331 or karrie@str.com for North American inquiries and for Non-North American inquires please contact info@strglobal.com or +44 207 922 1930 _______________________________________________________________________ STR Destination Report To get even more out of your STR Destination Report, check out our sister company, RRC Associates. RRC Associates provides market research, strategic analysis and community planning consulting services. RRC specializes in collecting and analyzing customer feedback for a variety of public and private clients, many of which are STR customers. For more information, please check out their website at www.rrcassoc.com. Destination Reports are publications of Smith Travel Research, Inc. (Reports containing only North American data) and STR Global, Ltd (Reports containing worldwide data) and are intended solely for use by our paid subscribers. Reproduction or distribution of Destination Reports, in whole or part, without written permission of either Smith Travel Research, Inc. or STR Global, Ltd. is prohibited and subject to legal action. Site licenses are available. Please consult your contract with Smith Travel Research, Inc. or STR Global Ltd for the terms and conditions governing the ownership, distribution and use of Destination Reports and their contents. Source 2010 Smith Travel Research, Inc./STR Global, Ltd. |
| Government Relations |
2011 Legislative Session is Right Around the Corner
On Tuesday January 18th the gavel will drop officially kicking off this years legislative session. AkH&LA is an advocate for the hotel and tourism industry in Alaska working to educate those in Juneau about the contributions we have on the States econony and tracking bills and issues that could impact our businesses. Your AkH&LA Government Relations Team is gearing up for session. Keep an eye out for emails that will detail the dates of the 2011 Legislative Fly-In to Juneau, ways you can engage in the legisaltive process, dates for our monthly membership legislative conference calls and more.
If you have any local, state or federal issues that you'd like to bring before the Government Relations Committee please send Amey Armachain an email at amey@akhla.org or call the AkH&LA office at (907) 272-1229. |
| Information Center - Ask Lydia |
One of the benefits to membership is access to the information center of the American Hotel & Lodging Association. If you have a question about the industry, Lydia is a great resource to research the topic for you and find websites, articles and details on what you need. Typically she is able to respond in just 48 hours. Recent requests include: Inquiry on Guest Privacy "In response to your inquiry on guest privacy, please refer to the following: I have attached a copy of AH&LA's Guidance for Hoteliers On How To Handle Requests From Authorities". The Tennessee Hospitality Association has posted this statement on their website: http://www.thla.net/index.php?option=com_content&task=view&id=164&Itemid=86 I have also attached a copy of the March 2009 edition of Lodging Law. The second article deals with "Privacy vs. Police" and talks about local statutes that may require hoteliers to provide information to authorities upon request. Some localities DO have ordinances requiring hoteliers turn over guest records upon request by authorities. I have attached a local ordinance in Illinois. Here is an example in Tulsa where a hotelier was arrested in 2006 for refusing to provide police with a list of guests: http://www.hotel-online.com/News/PR2006_1st/Mar06_HotelierArrest.html We are unable to track legal statutes in all states, counties, and municipalities. I'm afraid we do not have the specific legislation, if any, for Alaska. Having said that, I hope the AH&LA statement and accompanying material is helpful. On the surface, it "appears" that you have a right to ask for a subpoena or warrant OR the name/number of the local ordinance requiring to turn over the entire rooming list. Please note that this my conjecture only and should not be construed as legal advice." Contact Lydia Westbrook, Research Director at (888) 743-2515 or informationcenter@ahla.com for assistance on lodging industry related questions. |
| Education |
AkH&LA Post Secondary Scholarship
AkH&LA has once again partnered with the Alaska Travel Industry Association (ATIA) to give $1,000 scholarship to someone pursuing an education in tourism. ATIA is awarding over $20,000 in scholarship funds in 2011. The deadline for applying is next week, Friday January 14th. Please make sure to pass this information on to your staff and their families. For more information and to apply for funds go to the ATIA website by clicking here.
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Automated Laundry Systems and Supply's Service School 2011
Automated Luandry Systems and Supply is holding service school in March. If yor intersted in attending or sending your staff you can sign up early by contacting Carol at (907) 771-0115 or via email at service@autolaundrysystems.com |
| AkH&LA Classifieds | |
From time to we're contacted by members looking for certain items for their properties, ways to get rid of certain reusable items during remodels, need for employees, etc. We've added a classified section that will be included in every newsletter issue to help members get this type of information out to the industry. If you have a need or want us to get the word out on something send them to Kendra Hamilton in the AkH&LA office at kendra@akhla.org .
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In order to reduce the amount of paper used at the association and to provide information to our memebers in a more timely manner, the organization has opted to send our communications via an electronic format. If you would like anyone from your staff to receive these communications please send us their email address as well as their contact information and we'll get them added to our system. This is a great way to keep your entire staff up to date on whats happening at the association and within the industry. Email addresses can be sent to the AkH&LA office at info@akhla.org. |
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