STS News - Now
Do you find that IT services companies
sometimes forget the "service" part? At
STS, customer service isn't just a department.
It's the reason we were founded and the
theme for this quarter's newsletter.
Case Study
Coca Cola
One of the most important components of a
successful IT project is collaboration. The
sharing of
insight and information across a team can
mean the
difference between a project that deploys on
time and
on budget and one that doesn't. Learn how STS's
client-focused approach has helped Coca-Cola
deliver results.
Hints and Tips
Enabling Critical Client Information: anywhere, anytime, anyplace
Darren Duke talks about the reasons, the
architecture,
and the relative simplicity of extending
applications to
the BlackBerry platform. Some of the benefits
of this
approach are lower total cost of ownership,
higher
return on investment for infrastructure already
installed, and employee enablement.
About STS
Why Customer Service is Our Key Competitive Advantage
Customer service is a competitive advantage
for STS.
It is woven into our organization from when we
recruit new hires, to when we come to your
office for the first time, and
all the way through to the completion of your
project.
Perhaps it's better to say that customer
service is THE
competitive advantage for STS.
I'd like to share with you the four tenants
of customer
service that we preach inside of our company:
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