2-1-1 received a call from a couple with a motorhome stuck at the parking lot of a Rancho Cucamonga retail giant.

 

The couple was on the road from Quartzite, Arizona to the California coast for an employment transfer when their Chevrolet Holiday Rambler motorhome became inoperable.
 
With social security as their only source of income until they reach their destination, they were out of money and needed more than a new battery to get back on the road.

 

Their final call to 2-1-1 was transferred to the director, Gary Madden. In monitoring the progress of his staff's efforts he knew they had reached a dead end.
 

Many agencies assisted and made sure the couple had food and other essentials, but what they really needed was to get back on the road, head to Morro Bay and start a new job and a new life in California.

2-1-1 had tried everything possible within normal channels and reached out for help "outside the box."

 

Immediately, the response to 2-1-1's call was overwhelming! So many people responded by email and by phone and offered help in many different ways... the couple received a tow, new batteries, a new starter and alternator, repair work, gas, a night in a hotel where they could take their first shower in 4 days, and some pocket money to get them on their way.
 
2-1-1 called out for help and our community united in the rescue. This is how we LIVE UNITED!

 

 

HDHS serves more than 70 people every month and is currently in the process of increasing their capacity due to such demands.

 

The shelter program is always in need of donations, volunteers and free services are always appreciated. 

 

For further information or to learn how you can help, please call High Desert Homeless Services (HDHS) at (760) 245-5991 or visit their website!