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Thank you for supporting 2-1-1; we are working hard in your community! This newsletter provides information as well as resources for the San Bernardino County communities. 2-1-1 provides free and confidential referrals and information 24 hours a day. |
| 2-1-1 Blue Book Directory |
A compilation of health and social service resources of San Bernardino County
Did you know ?
2-1-1 staff works to collect and maintain this listing of more than 700 agencies and 4,000 resources. Each agency is screened to ensure the entry is current and up-to-date.
For your copy of the Resource Directory contact Diana Flores at 909-980-2857 ext 220
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2-1-1 San Bernardino County
Call Center and Data Highlights |
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Stay Cool ! Cooling Centers
2-1-1 training sessions
At this training session, participants learn basic information about 2-1-1, as well as how to perform simple searches using the database to quickly obtain relevant information. In addition to learning about how the 2-1-1 database and collaborative partners benefit each other, an overview of 2-1-1 in disaster will be provided.
The next 2-1-1 training session is scheduled for Monday, September 22nd, from 9 a.m.to 10:30 am and a second session from 2 pm to 3:30 pm. Please contact Nancy at (909) 980-2856 ext. 246 for more details.
Statistical Update - August 2008
The total number of calls in August was 5,813. The percentage of callers with children in the home was 47% and the total number of children under the age of 6 in the home was 1,536.
TOP CALL VOLUME BY CITY
- San Bernardino (City) - 1072 calls
- Victorville - 546 calls
- Ontario - 349 calls
- Fontana - 333 calls
- Hesperia - 263 calls
- Rialto - 210 calls
- Apple Valley - 206 calls
TOP FIVE MOST REFERRED SERVICES
- Utility Assistance
- Food
- Rental/Mortgage Assistance
- Shelter
- General Info
Click here to see the list of 2-1-1 monthly reports. |
| 2-1-1 California Coverage |
2-1-1 now serves over 86% of the California population.
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| AIRS Accreditation Update |
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United Way 2-1-1 has been working towards Alliance of Information and Referral Services (AIRS) Accreditation. In this comprehensive process, many of the requirements have already been established and documented. The Standards cover 56 distinct Information & Referrals areas including:
- Information Provision
- Referral Provision
- Advocacy
- Crisis Intervention
- Mandatory Reporting
- Inquirer Confidentiality
- Assisting Special Populations
- Technology Requirements
- Database Standards
- Governance
- Advisory Committee
- Code of Ethics
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| 2-1-1 True Story |
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2-1-1 received a call from a young man who needed assistance with rent and food. The gentleman, a veteran who served in the military for seven years, explained he had been out of work for some time and was having difficulty meeting his basic needs. We were able to not only refer him to the appropriate agencies to assist with food and rent, but also job services to assist with obtaining employment. He was so grateful for our help. He explained he had gone to Veteran's Affairs (VA) for assistance but had received none, and he was glad 2-1-1 was there to help.
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| Thank You for Supporting Inland Empire United Way 2-1-1! |
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| Spotlight on Para Los Ninos |
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Para Los Ninos is one of 2-1-1's most referred agencies in the Ontario/ West End area of San Bernardino County. This agency opened it's doors in 1980 as a response to the plight of children living in Skid Row hotels and has since broadened its geographic outreach by opening a new Child Development Center in San Bernardino County, serving nearly 3,500 children. At the time of the Center's inauguration, San Bernadino County had no nonprofit child care providers, and no other agency utilized Para Los Ninos' wall-to-wall service model that benefits the entire family.
Para Los Ninos further expanded services by opening a Family Resource Center which provides services to over 500 families a year. Using a proven model that utilizes case management and home visits to high-risk families to reduce the risk of child maltreatment, the Family Resource Center provides crisis intervention, family therapy, parenting classes, referrals and linkage to community partners throughout the County.
 For further information or to learn on how you can help, you may call Para Los Ninos at 909-981-5550 or click here! | |
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Inland Empire United Way
2-1-1 Advisory Committee |
Brian Acosta
San Bernardino County 9-1-1 Coordinator
County of San Bernardino
Rufino Bautista
Representative
Senator Gloria Negrete McLeod
California State Senate, District 32
Denise Benson
Division Manager
San Bernardino County Office of Emergency Services
Chris Briggs
Executive Director
Desert Communities United Way
Sandra Brown
Program Manager
Community Action Partnership
Edgar Butler
Director, Office of Community Research
University of California Riverside, Department of Sociology
James Curtis
Retired Senior Information and Referral Director
Tracee Davis
Senior Supervisor
City of Ontario, Recreation and Community Service
Ronald Graybill, Ph.D.
Community Outreach Director
Loma Linda University Medical Center
Margaret Hill, Ph.D.
Assistant Superintendent, SLPP (Interim)
San Bernardino County Superintendent of Schools
Jeff Luther
Deputy Director
San Bernardino County Department of Children's Services
Dorcus McCrary
Program Specialist
First 5 San Bernardino
Gary Melton
Senior Medical Services Manager
Inland Empire Health Plan
Vici Nagel
Executive Director
High Desert Community Coaltion
Lee Nattress, Ph.D.
Chair
Bi-National Health Initiative - Inland Empire
Kent Paxton
Director
Office of Community Safety and Violence Prevention, City of San Bernardino
Dashonn Reynolds
Senior Dispatcher San Bernardino County Sheriff
Peggy Teal
Executive Director Mojave Valley United Way | |
| Request materials to inform your community about 2-1-1 |
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To request 2-1-1 posters, referral cards or brochures, please contact Mirna at (909) 980-2857 ext 238. |
| Sign up for the Inland Empire YNPN list-serv! |
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| Upcoming Event |
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2-1-1 System's
2nd Anniversary Forum
Tuesday, September 30, 2008
3:30 pm to 4:30 pm
Inland Empire United Way
9624 Hermosa Avenue, Rancho Cucamonga, CA 91730
Open House to follow
4:30 pm to 6:00 pm
Please RSVP to
909 980 2957 ext 246
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| 2-1-1 Collaboration |
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San Bernardino County's 2-1-1 is part of the Southern California 2-1-1 Collaborative. 7 counties participate with mutual aid agreements, which were activated during the recent fires. 2-1-1 partners in the collaboration are: |
San Diego County
Orange County
Riverside County
Los Angeles County
Santa Barbara County
Ventura County
San Luis Obispo County
Kern County |
| Programs Offered Through Inland Empire United Way |
| Click on a link below to find more information about a program: |
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KidSmart
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| 2-1-1 San Bernardino County is funded in part by: |
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