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Facilitation Focus a newsletter from evoke learning
Vol. 2 Issue 3

Greetings

"He who is afraid of asking is ashamed of learning."
Danish Proverb

in this issue
  • Experential Activities
  • Land the Learning

  • Land the Learning
    Landing a Plane


    Confucius said "By three methods we may learn wisdom: first, by reflection, which is noblest; second, by imitation, which is easiest; and third, by experience, which is the most bitter". This quote captures the core motivation behind using experiential learning in many training workshops. We use role play, activities and simulations to give participants to practice and "imitate" using the skills before they have to experience it live. We would prefer to leave the "bitter" part in the training class and not with the customer.

    The third aspect that Confucius mentions is reflection. Games and role plays are interactive, but they are worthless if the participants miss the intended learning. Allowing the learners time to reflect helps them make better connections with the content and how it should be utilized. We call this reflection debriefing.

    Debriefing is a facilitated reflection of the learning within an activity. During interactive activities, participants are sometimes unaware of the learning points that are imbedded. The facilitator's role is to bring these imbedded learning points to the conscious minds of the participants. Facilitators need to land the learning.


    We use a five step debriefing model in our Academy Facilitation Workshops. Three of the core questions that support our five step process are:


    Instructor Academy
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    Both Subject Matter Experts and Instructors have taken advantage of these workshops to improve their classroom presentation skills. Schedule a workshop for your team today.

    "It helps facilitators realize that effective teaching is about more than saying words out loud - it's about making the content applicable and useful and making sure the students are engaged."

    Written by a participant from a Transamerica Workshop

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    Custom Workshop Design and Development
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    Evoke Learning creates custom workshops and seminars. Evoke's client list includes Wachovia, LendingTree, Bank of America, and the American Bankers Association.

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    NEED A SPEAKER FOR YOUR CONFERENCE?
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    Have Vernon speak or run a workshop for your meeting, conference, off-site or brainstorming session.

    Contact Vernon for more information @ 704-845- 9080 option 2 or vernonroberts@evokelearning.com.

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    Experential Activities
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    There is no substitute for doing. Participants can listen, take notes, and participate in discussions, but actually using the knowledge and executing the skills during an experiential activity creates greater retention. We retain 90% of what we say and do versus only 10% of what we simply read. Experiential activities involve the whole person in the learning. They give the participant a chance to practice executing skills that they are expected to do on the job and get feedback.

    If the facilitator is not part of the activity, they still have a crucial role as an observer. Facilitators should carefully watch the participant's actions, listen to their words and take note of interactions with other participants. This information can be used to structure the debrief after the activity to highlight the learning. While these activities can be fun, make sure that they have predetermined leaning objectives. Participants need to see value in these activities and not think of them as just playing games.

    Here are the four types of experiential activities:

    • Role Play - An inter-personal interaction where participants act out a specified situation.
    • Simulation - a type of game that represents (simulates) on-the-job conditions.
    • Case Study - a description of a "real" situation that is presented without interpretation.
    • Game - a structured exercise where the learner is actively involved and works through the consequences of taking certain actions.

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