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Think Differently a newsletter from evoke learning
Vol. 2 Special Issue

Greetings!

You recently participated in a Making the Call Workshop at the new Embassy Suite Hotel in Concord, NC. I enjoyed working with you. This is your reminder to take one or two concepts that we discussed and implement them. The value of the time that we spent together is directly related to what you execute each day and week!

Vernon

"As you grow older, you'll find the only things you regret are the things you didn't do."

-Zachary Scott

in this issue
  • Through Their Eyes
  • Start with Setting Your Goals

  • Start with Setting Your Goals
    To-Do List

    “I don’t have the time” or “There aren’t enough hours in a day”. How many times have you heard or uttered these phrases? Focusing on management of time alone puts your emphasis on something that can’t be controlled. There are 1,440 minutes in a day that we can’t change, control, stop or influence time. Time continues to move undaunted. What we have sole control over is the activities we choose to take part in during a period of time. The disciplines of goal setting, planning, and execution are at the heart of activity management.

    The activity management principle focuses on selecting and executing a set of activities that you have deemed critical to attaining your goals. When we carefully manage our activities, the rest will take care of itself.

    When setting your goals, remember to be realistic, specific and have a date for attainment in mind. If you want to live at the beach, write down by when and determine the actions you will need to take to make it happen. If you want to retire early, write down that target date and the milestones you must achieve along the way. Keep drilling down on that goal until you come up with specific activities that you can do daily, weekly or monthly. For example, if increasing prospecting by 50% is your goal, you might drill down on that goal to actionable activities such as making a specific number of calls to add two new prospects per week for the next 5 months. In short, write down actions that can be measured to hold you accountable. A goal, without a plan, is a wish.

    After you've determined...


    NEED A SPEAKER FOR YOUR CONFERENCE?
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    Have Vernon speak or run a workshop for your meeting or conference. Contact Vernon for more information @ 704-845-9080 option 2 or vernonroberts@evokelearning.com.

    Click here to see Vernon in action!


    Custom Workshops & Seminars
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    Evoke Learning builds custom programs in the areas of coaching, sales, credit, leadership, facilitation and presentation for clients such as Wachovia, LendingTree, Bank of America, and the American Bankers Association.

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    Presentation Skills Workshop
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    Expressing ideas is essential in the work environment. Business is won or lost each day based on how well ideas are presented and received. Hold a customized Academy Presentation Skills Workshop for your team. Can you afford not to?

    "Everyone can improve on their presentation abilities - regardless of how efficient we think we are!".
    Written by a participant from a Transamerica Workshop

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    Through Their Eyes
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    Preparation plays a major role in creating success. The downfall of many is that they fail to do the proper research and ask the proper questions that create a dialogue with the client. The more the client talks, the more you learn (unless your questions are weak). The more you learn, the better solution you’ll create based on their needs, both implicit and explicit.

    Without proper preparation, you may find yourself dominating the conversation with talk of your product and company. BECAUSE THAT'S ALL YOU KNOW! After this sales diatribe, what have you learned about the client – nothing (or maybe that they are really good listeners).

    Always look at your service or product through the eyes of the client, not yours. You can only accomplish this if you have done proper research, learned from their answers to your insightful questions, or have been in their shoes. Clients buy for their own reasons, not yours.


    Here are some tips to help you see from your client’s perspective:

    1. Do your research: Go to their web site, Google their company, Google the person you are meeting with.

    2. Prepare Questions: Read through all you have found and create questions that will help you learn their needs and show that you are knowledgeable.

    3. Bring Ideas: Based on what you have discovered, create a point of view about what your client might need. In open manner, ask if you can “run some thoughts by them based on what you’ve observed about their company”.

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