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Are there Secrets to Questioning? |
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Probably not. They are not secrets
because
I bet that you already know and use them daily. Can
you think of a day that you haven’t asked at least
one question? See, I just did it again! We use
questioning every day to make sense of the world.
The secret is how to apply questioning in the
classroom. The definition of a question is “an
expression of inquiry that invites or calls for a reply”.
As a facilitator, questioning is your greatest tool
to
create involvement and find out what your
participants know. Questioning is a skill that with
some practice and strategy can be used to create
discovery and learning in the classroom. Questions
lead participants along the path to discovering
information while acting as a catalyst to creating an
ongoing dialogue in the classroom. This is no
ordinary
dialogue because this dialogue is being designed
by
the facilitator, in the moment, to cover the
learning
points of the module. “In the moment” means
responding in real time on the spot to the unique
stimulus provided. This is where you begin to create
a true connection with the participants.
"Facilitation is the art and science of maximizing
the moment of learning ... jumping inside their heads
to uncover and explore how they make meaning from
what they're learning." Bobbi De Porter, Quantum
Teaching
Most think of open and closed questions when
discussing questioning skills, but let’s take it a step
further. I’m talking about questions that move us
carefully through a learning dialogue. Break
these questions into two types, lead questions
and
follow-up questions. In addition to your
basic
presentation skills, questioning, along with listening
are critical to the success of any facilitator. Listening
is vital to an instructor’s ability to craft appropriate
lead and follow-up questions.
Although the facilitator may have an idea of what
the response might be, they must still listen
to the
participant to ensure their understanding of what
was said. This step cannot be skipped. If the
facilitator’s follow-up question is off point or not
connected to the response, the facilitator will look
like they are not connected and not engaged.
Lead Questions may be provided by the ...
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Questioning Strategies
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Here is a long standing belief that I would like
to shatter. When a participant asks a question
YOU don't have
to provide the answer! Don't set yourself up to
be the giver of all information. I will agree that
you are responsible for
making sure that they get the right answer, but you
have several options at this juncture. You can ...
- Turn the question back to the
participant: This strategy will require the
asker
to delve
deeper into their thought process.
- Redirect the question to all the
participants: This strategy will give all an
opportunity to
answer.
- Redirect the question to an individual
such
as an
experienced participant or subject matter
expert: This strategy will allow you to
utilize a
participant as a content resource, provide validation
for an experienced participant that feels that they
don't need to be there, or handle a challenging
participant that may be seeking
acknowledgement.
- Answer the question yourself.
In any event, just remember that you have options!
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