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Customer Service News
September 2008
Buy Besser Parts!
Feedbox Reline Specials
Free Shipping on Select Parts
Free Wheel with Pattern Maker Wear Plate

24/7 Support

For immediate assistance after hours or during holidays Besser staff can be contacted anytime by calling 989.354.4111 or 
800.968.0444. Simply leave a message with our after-hours message center and the appropriate representative will return your call. Parts and technical assistance is available for your convenience 24 hours a day, 7 days per week.
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Dear Concrete Producers:  

Besser Company recently restructured and created a customer service team dedicated to exceeding our customers' expectations. Our team includes knowledgeable staff from many different aspects of the Company including part sales, technical support, training, documentation and e-commerce.
 
As a thank you for your continued business, we will offer incentives each month on select parts to the concrete industry from our extensive product line - masonry, landscape, pipe/precast, bins & batching and molds. Below are specials for the month of September - order today to take advantage of reduced prices and free shipping offer. 
 
We also have several exciting projects beginning in 2008 that will improve our service. We will communicate the benefits of these changes and look forward to improving our service to you.
 
If you have any questions or input please contact our knowledgeable customer service staff, or contact me direct by e-mail, phone or fax, my contact information is below.
 
Sincerely,

Kari Schellie
Director of Customer Service
e-mail
[email protected]
office 989.354.1023

mobile 989.906.5621
fax 989.354.3190
Purchase a Complete Feedbox, Receive 50% Off Reline
Purchase one of the following feedbox assemblies and receive 50% off the reline:Feedbox Special
  • V3-R & V3-12 26" Wide Pallet
    Part Number 02-287554
  • Dynapac 26" Wide Pallet
    Part Number 02-391190
  • Superpac 52" Wide Pallet
    Part Number 02-386226
  • Ultrapac 26" Deep
    Part Number 02-448771
  • Ultrapac 18-1/2" Deep
    Part Number 02-439112
Offer valid through 30 Sepember 2008 and not valid with additional offers or discounts.   
 
To order parts, please contact the Customer Service Department by phone 800.530.9991 or 989.354.4111, fax 989.354.3190 or e-mail [email protected]  (Americas) or phone +49 4921/ 805-555 or fax +49 4921 8 05-186 (European Headquarters).
 
Free Shipping with the Purchase of Bushings for your Pipe Machine
Purchase a set of crosshead, top table or bellpacker bushings for your pipe machine and get free standard shipping. This applies to the following part numbers and more.
  • 07-53517-1
  • 07-53517-2
  • 07-6050032
  • 07-6030176
  • 07-2700572
  • 07-6050032
  • 07-58928-1
  • 07-2700572
  • 07-2701262
  • 07-2701246

Offer valid through 30 September 2008 and not valid with additional offers or discounts.

Contact the Customer Service Department by phone 712.277.8111, 800.621.7768 or 800.747.1844 or by fax 712.277.1222.
 
Purchase a Pattern Maker Wear Plate Receive Free Wheel

Order one of the following Pattern Maker Wear Plates and receive a free wheel - over $150 value!

05-TT1888      Double PM Wear Plate
05-TT1943      Double PM Wear Plate
05-TT1726      Single PM Wear Plate
05-TT2652      Quad PM Wear Plate
05-208293C0  Triple PM Wear Plate
05-TT2915      Double PM Wear Plate
05-TT2729-1   Single PM Wear Plate
05-TT2246-1   Single PM Wear Plate
 
Offer valid through 30 September 2008 and not valid with additional offers or discounts.

To order these or other Besser parts contact
Besser Customer Service by phone 616.399.5215 or 800.626.0415, e-mail [email protected] or fax 616.399.4026.