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Get accredited support of your existing, reliable S-Series hardware until 2017.
Accredited NonStop Hardware Engineers, System Consultants and ITIL-certified Service Managers.
Proactive - with our comprehensive TCMAlertTM service, we'll find issues and fix them before they affect your system.
Reduce the level of Hardware Incidents - our experience shows that utilising hot-spare standby systems reduces hardware failures in the field over traditional manufacturer cold replacement strategies by around 20%.
Dedicated hot spare systems for all Customers - these can be held on Customers premises - significantly reduces fix times.
You choose the level of service you require. With all levels of service, we will provide you with measurable benefits:
ü Improved SLAs
ü Lower Cost
ü Get the most from your existing systems
ü Eliminate costly, unnecessary upgrades and risky
migrations
Save time and money with TCM's Active Service Desk. Within 15 minutes you'll be speaking to hardware and system experts, not offshore call-centre operatives.
TCM Solutions® has delivered Complete hp NonStop Managed Software and Hardware Services to major financial institutions for over 15 years.
TCM Solutions® is certified to ISO9001 Quality Management and ISO20000 IT Service Management standards. |