'Twas The Night Before Earnings Release

Watermark Founder Jon Picoult channels Clement C. Moore...

Outrageous service fees.  Rude staff.  Unintelligible correspondence.  What would Santa say to all those businesses that are naughty to their customers?

With a nod to Clement C. Moore, Watermark wishes you Happy Holidays with this unconventional take on what ails businesses today.

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