Kelmann has won four Phoenix Awards. That's a record!

Each year the Restoration Industry Association presents its highest honor, The Phoenix Award, for innovation in restoration and reconstruction to member firms. Since it's inception, no restoration firm in North America has earned more Phoenix Awards than Kelmann.

If a water pipe freezes, NEVER thaw it with an open flame. You may start a fire! Use hot air from a hair dryer, the exhaust from a vacuum cleaner, heat lamps, heat tape or electric heaters.

Make sure you heat all rooms of your house that have plumbing fixtures. Water pipes in unheated rooms are subject to freezing and could cause extensive damage.

If your sinks are on an outside wall, you can leave the cabinet doors open to allow the heat from the room to enter.

An incandescent light bulb can be used to thaw pipes slowly, by placing it next to pipes that are frozen. (Be sure to keep the bulb away from combustible material.)

Keep meter box lids closed during winter months to prevent cold air from freezing the meter. (Don't remove snow if you don't have to. It helps insulate the meter.)

If you have experienced problems in the past during freezing periods and you have exhausted all other solutions, you can leave a trickle of water running from the faucet highest in the house. (This trickle should be a steady stream slightly larger than the lead of a pencil.)

Belated......